We are Delta, The Educated Plumber, serving all your plumbing needs in the greater Atlanta area since 1974. A family owned and operated company, As "The Educated Plumber" we employ a team of highly educated and licensed plumbers with over 100 hours of training and continuing education each year.
Education and customer satisfaction are very important to us. We do our best to ensure that our customers are satisfied with their service and every job comes with a guarantee. We follow a.. standardized "up front" pricing format so our billing is completely paperless. We go the extra mile to maintain the highest level of customer satisfaction by offering our customers with a annual "preferred customer service agreement." This agreement consists of a complete inspection of your entire plumbing system, a complete flush of your water heater, a treatment of all drains with an environment friendly enzyme, leak test on all toilets, preferred pricing and preferred "front of the line" scheduling for only $119!
Clogged Drain? At Delta, we are educated in and equipped with the latest technologies to maintain your entire drainage system. Call us today and ask us about our specials, $79 to clear the line or $188 to pump the tank.
Delta Plumbing Inc. is a licensed and bonded company. All of our technicians are licensed plumbers. We are licensed and certified to service, repair and replace nearly all old and new plumbing, including everything from installing trenchless water and sewer lines to installing commercial boilers.
* 24-Hour Service Available
My husband and I were very happy with the service we received from Kevin and Beef. They were aware of the issue and encouraged us to trust them and thankfully we did. It cost more than we planned but... after seeing what had not been done by a prior company which caused more problems, we believed Kevin and proceeded with the job. They were easy to talk to and I could tell they knew what they were doing. You have very good employees working for you. We appreciate the job they did.VIEW MORE »VIEW LESS »
it was time for a Septic Tank cleaning so I called several companies and decided to use Delta. Kevin and Wesley showed up and completed the work in a timely manner. I was mostly satisfied with all ... they did and would would use Delta again. Both Kevin and Wesley were very polite and professional.VIEW MORE »VIEW LESS »
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I had a toilet clogged up and I call them looking at their special price for $79, well that was good for days only and it would cost around 400 in evening which was a bit much but ok, So I scheduled the appointment for morning. A plumber showed up in morning and did camera inspection. There is toy(or something else as he was not sure) stuck and he quoted $1549 as he has to dig the yard which I don't know why? I said no and he charged me $40 which was not we agreed to. The original price was $79 or no charges if job is not done. While he was leaving, he dropped the price to $1200 if we pay in cash.... NOT HAPPY AT ALL.
Dear Customer, On Kudzu we have no way of knowing who you are. We would like to look into this further if you could please call our office and ask for Amanda. The technician is correct we do only offer the $79.00 special Monday - Friday 8-5 and it has to be an accessible line (all exclusions are stated on our website) We have a regular $39.00 service call if we come out and find a leak and do nothing to repair it. We apologize if this was not explained correctly to you. Again though we would really like the opportunity to go over your invoice and speak to the technician that you dealt with. Please call our office and let us look into this.
My husband and I were very happy with the service we received from Kevin and Beef. They were aware of the issue and encouraged us to trust them and thankfully we did. It cost more than we planned but after seeing what had not been done by a prior company which caused more problems, we believed Kevin and proceeded with the job. They were easy to talk to and I could tell they knew what they were doing. You have very good employees working for you. We appreciate the job they did.
it was time for a Septic Tank cleaning so I called several companies and decided to use Delta. Kevin and Wesley showed up and completed the work in a timely manner. I was mostly satisfied with all they did and would would use Delta again. Both Kevin and Wesley were very polite and professional.
Jerry was on time, very nice and knowledgeable. him and his helper David did awesome work. I will definitely call back for my future plumbing needs.
I explain to the technician do not make any repairs until he provided a quote, he came upstairs "stated your husband signed the contract" I said it cheaper to buy a new to toilet he said no to rebuild was cheaper , it would be guarantee for 6 months, my husband has alzheimer disease , Two Strokes, Open heart surgery. Jerry came downstairs gave me the contract I was shock, i told him not to touch the bathroom downstairs, he responded "your husband sign so I have to fix it.I wrote him a check for $483.00 instead of having a 6 months guarantee it was 30days i knew i had to do something so i went and purchase a new toilet, the next day i received a revised guarantee for 1 year instead of 30 days, the technician had been consulting with me , but once i expressed apprehension he coerced my husband to sign. Although I was communicative and expressed my wishes initially, i felt helpless.He Capitalize on our misfortunes and took advantage of a bad situation. I do not have anything good to say about Delta plumbing.
We recently searched for a great deal on new hot water heater and installation. We came across $599 special with your company and called. Person we spoke to indicated that there would be addl minimum charges depending on type of water heater we had. What we did not expect was the additional charge equaled the special price that was quoted. There was no mention that the additional charge on a conventional hot water installation would be more than the special advertised price.Since we were in need of a hot water heater, likelihood of us sending you away to get another estimate would have cost more delays. You can be sure that we have learned our lesson with this experience and will never call you again for our plumbing need. Consumers beware... Great deal is not all its cracked up to be with this company.
Dear debtfree11, Unfortunately we have no way of knowing who you are on Kudzo or we would try to contact you by phone to go over your invoice with you. We do care very much about our customers and our customer satisfaction. We would have liked the opportunity to talk to you and handled this in our office. We want to make sure our customers are happy. We do try to be very clear over the phone when people call in about our specials that there are some exclusions and somethings the Specials do not cover. One of the things not covered for water heaters are code upgrades. If a code upgrade has to be made this is an additional fee. We have no way of knowing if you will need a code upgrade until the Tech gets there. Again though we try to be very clear about this over the phone when someone calls and it is standard for our receptionist to let people know that the specials do not include any code upgrades that may have to be made for installation. Our Techs also give all prices upfront to give the customer the opportunity to call someone else if you think our price is too high. While it may be an inconvenience to call another company out you do have the choice to do that since we do offer upfront pricing. In addition all of our specials are listed online on our website and show all of the exceptions and exclusions that the special does not cover. We are a family owned and operated business that has been in business for over 40 years because we care about our customers and offer such good service. We are not and have no reason to bait and switch anyone, we have specials just like any other company, but the specials only apply to certain things. Again we care about our customers and we are still happy to review your invoice with you if you would like to give us a call at the office, 770-474-5555. Please ask for Amanda Ori, she is the office manager.
Thanks to Jimmy Jones, Kevin, Wesley & Beefy for a job well done fixin our septic system. Thorough, knowledgeable, educating, considerate, hard working, thanks Catfish. Have and will recommend in the future.
Jerry was polite and understanding after confusion about our service call. Jerry calmly explained the work being done and offered his advice/suggestion regarding replacement of our kitchen faucet. We will be doing business with Delta Plumbing in the future. Judy T.
It is with great pleasure I write this review. Kevin and Wesley were good workers,being courteous, punctual, very informative and Kevin was funny. I felt no pressure by the information given and what was needed. My husband was very pleased with the small footprint left. Thanks guys!
• The plumbers attentively listened to my description of the scary "back-up" problem. Then they checked the water level through a port at a point just before the pipes lead to the drain field to determine whether or not running the maximum possible water through the drains inside the house would affect this level. When they saw that the level was not changed by all the extra water they dug down to the septic tank itself and opened one end. At this point they discovered that a large amount of solidified grease was partially blocking the inlet pipe. This pipe was flushed and an enzyme solution was poured into the system. • I asked about pumping the tank and was told that it would be a waste of money at this time because the tank's environment was healthy, that the only problem was the grease. They itemized steps I could take to minimize grease entering the system through the drains. • They left a 4-month supply of enzyme solution. My understanding is that the purpose of the solution wasn't to improve the septic tank's operation but to help clean up potential problems with the p-traps in the house drains. • I really appreciated the honesty, and the education about septic tank operation.
We called for their deal on clogs and specifically asked if there were any additional charges over the advertised price. We were told no. They got there and did the work and told us there was an additional fuel charge. Stupid on their part because we had other work coming, but being dishonest about it kills the deal for me
Thank you for for your feedback alex0603. It is a standard in our industry to have a fuel/milage charge. We apologize that the fuel charge was not mentioned to you up front it was not meant to deceive you, as it is standard practice to have these charges and most service companies do have these charges. If you would like to contact our office we would be happy to issue you a refund for the fuel charge. Please ask for Jacob at 770-474-5555.
Rocky came out and accessed a leak that we were having from a water main pipe, which was leaking from our driveway. He suggested a few ideas for the new pipe to be installed and came up with a great solution where we didn't have to have any dry wall cut into to save on cost and repairs. The price was a lot more reasonable than other companies that we called and the work was done to satisfactory standards. They also planted new grass to help our yard get back to normal from where the new line had to be installed. Definitely would as for Rocky when calling them, he was great and very professional.
I had some major plumbing issues and called Delta plumbing arrived in less than an hour. Jimmy Jones Catfish and his River crew and Shane were fantastic. They took care of all my plumbing woes. They were friendly, professional and really know their plumbing. Jimmy and his crew even kept me well informed and took time to answer my questions. They were prompt and cleaned up after the jobs. For the first time in years I do not worry about my pipes or my Septic system. I highly recommend Delta Plumbing they do the work and they do it right. Thank you so much Michelle
Delta's $188 special to pump out a septic tank is a lie. Before they ever turned 1 shovel of dirt they said the the price would be $623. Call someone else. Furthermore, they were 1 1/2 hour late.
Dear grogers265, Delta Plumbing takes its customer service very seriously. We like for our customers to feel satisfied and educated we when leave your home and we apologize that you did not have this experience. We do strive to be as timely as possible, and try to give 2 hour windows of time to allow our technicians some wiggle room, however there are some circumstances as with any service industry business that will hold us up from time to time, but we sincerely apologize for being late and we do try to call all of customers if we are behind schedule and let them know. As for the fee's I would like the opportunity to review your invoice or quote to make sure the charges are accurate. We have flat rate pricing and try to be as upfront as possible on the phone. The $188 is for a standard maintenance pump, if there are any other problems there could be additional fees and we try to be clear about this over the phone. Again if you would allow us to review the invoice or quote we would be happy to. Please contact, Amanda Ori, office mange, 770-474-5555 at your convenience.
Kevin and Todd came out to my house to service my septic system. These men were simply top notch. I have had my septic serviced several times over the years, but I never realized the other companies were only doing half the job until Todd and Kevin educated me. They identified and quickly repaired issues within my septic system that had been there for years that other companies simply overlooked because they were only doing half the job. It is worth pointing out that the other companies also charged more for the service than Delta The Educated Plumber. There is no doubt they have saved me what could have been thousands of dollars of repairs in the future. A job well done. I highly recommend them.
Thank you so much for the kind review, we read it at our weekly service meeting to everyone and gave gift cards to the guys for their outstanding service!