Delta The Educated Plumber

69 Reviews

(770) 854-1444 deltaplumbingatlanta.com... » View Website »

85 Daniel DriveStockbridge, GA 30281   map »

Business overview

We are Delta, The Educated Plumber, serving all your plumbing needs in the greater Atlanta area since 1974. A family owned and operated company, As "The Educated Plumber" we employ a team of highly educated and licensed plumbers with over 100 hours of training and continuing education each year.

Education and customer satisfaction are very important to us. We do our best to ensure that our customers are satisfied with their service and every job comes with a guarantee. We follow a.. standardized "up front" pricing format so our billing is completely paperless. We go the extra mile to maintain the highest level of customer satisfaction by offering our customers with a annual "preferred customer service agreement." This agreement consists of a complete inspection of your entire plumbing system, a complete flush of your water heater, a treatment of all drains with an environment friendly enzyme, leak test on all toilets, preferred pricing and preferred "front of the line" scheduling for only $119!

Clogged Drain? At Delta, we are educated in and equipped with the latest technologies to maintain your entire drainage system. Call us today and ask us about our specials, $79 to clear the line or $188 to pump the tank.





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Service Area

  • Acworth
  • Alpharetta
  • Buckhead
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Services

  • ADA Compliant Installation
  • Burst Pipes
  • Cleanouts Installed
  • Code Violation Repair
  • Commercial & Industrial
  • Drain Cleaning
  • Drainage Problems
  • Electrical Work
  • Flood Clean Up
  • Foundation Leak Repair
  • Galvanized Repipe
  • Gas Line Service
  • Installation & Digging
  • Leak Protection
  • Locating & Inspecting
  • Maintenance & Repair - General
  • Mobile Home Plumbing Services
  • Plumbing - General
  • Polybutylene Replacement
  • Remodeling & Replacing
  • Repipe
  • Thawing Pipes
  • Tree Root Removal
  • Unclogging
  • Water Damage Prevention
  • Water Damage Repair & Restoration
  • Water Pressure Adjustment

Services

  • Back Flow Prevention
  • Cesspool Cleaning
  • Chemical Treatments
  • Commercial Services
  • Grease Trap Pumping
  • Inspection Letters & Certificates
  • Regular Maintenance
  • Septic Tank Cleaning
  • Septic Tank Pumping
  • Septic Tank Sales
  • Sewer Jetting
  • Sewer Line Installation
  • Sewer Line Repairs
  • Soil Testing
  • System Upgrades
  • Tank Installation
  • Tree Root Removal
  • Video Camera Inspections
  • Water Line Installation

Systems & Parts

  • Back Flow Preventers
  • Bathroom Fixtures
  • Boilers & Water Heaters
  • Catch Basins
  • Drains & Pipes
  • Fire Sprinkler System
  • Flood Control & Prevention System
  • Flood Sensors
  • Kitchen Fixtures
  • Outdoor Sprinkler System
  • Pumps
  • Septic Tanks & Systems
  • Sewer Lines & Systems
  • Swimming Pools
  • Tankless Water Heaters
  • Water Damage Protection
  • Water Lines
  • Water Shut-Off Systems
  • Water Softeners

Parts & Systems

  • Cesspools & Dry Wells
  • Drain Fields
  • Grease Traps
  • Lift Stations
  • Retention Ponds
  • Septic Tanks
  • Sewer Lines

Kudzu's "Best Of" Winner

2014

Credentials

Delta Plumbing Inc. is a licensed and bonded company. All of our technicians are licensed plumbers. We are licensed and certified to service, repair and replace nearly all old and new plumbing, including everything from installing trenchless water and sewer lines to installing commercial boilers.

Hours of Operation

  • MON
  • 8:00am
  • 5:00pm
  • TUE
  • 8:00am
  • 5:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 5:00pm
  • FRI
  • 8:00am
  • 5:00pm
  • SAT
  • SUN

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1974

Languages Spoken

  • English

Reviews

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Fantastic Work...Thanks Cody, 6/04/2015

Cody, Thanks for coming to my condo in Dunwoody to replace a toilet. Workmanship and timliness was impeccable and you could see that your really cared about the outcome. Plus the price was very... reasonable - I could not be more pleased with Delta Plumbing and would recommend your firm to anyone. Great work, especially to Cody Watson!

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Thanks Kevin & Dylan, 6/03/2015

I recently called upon Delta to have my septic cleaned. Kevin and Dylan promptly came out gave me a fair quote, I decided to have the work done, they were back the next day and did an exceptional... job. They were very informative of how the system works and making sure I understood all that they were doing. They are both very polite, professional and easy to talk with. Thanks for all your help. will continue to use Delta. You have 2 awesome employees. Lisa Bechard

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Displaying 1-15 of 69

Reviews

plazar65

Reviews: 1

Fantastic Work...Thanks Cody

Cody, Thanks for coming to my condo in Dunwoody to replace a toilet. Workmanship and timliness was impeccable and you could see that your really cared about the outcome. Plus the price was very reasonable - I could not be more pleased with Delta Plumbing and would recommend your firm to anyone. Great work, especially to Cody Watson!

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45Lisa

Reviews: 1

Thanks Kevin & Dylan

I recently called upon Delta to have my septic cleaned. Kevin and Dylan promptly came out gave me a fair quote, I decided to have the work done, they were back the next day and did an exceptional job. They were very informative of how the system works and making sure I understood all that they were doing. They are both very polite, professional and easy to talk with. Thanks for all your help. will continue to use Delta. You have 2 awesome employees. Lisa Bechard

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Johann12

Reviews: 3

Good quality, and higher end of the price spectrum

If you are hoping to get "a good deal", Delta is probably not who you are looking for. If you are hoping to have things done right, it will be, and you will pay accordingly for all the overhead that goes along with having a large company. I was quoted $545 to replace my garbage disposal. The part is $150 and the time it takes to do the job is ~1 hour. The very high end labor price reflects all the overhead. I declined this service. While at my home, the plumber noticed that the exhaust vent on the hot water heater was not properly sealed. I was quoted $202 to fix this, because it sounded important. To fix the issue, the problem was resolved in less than 10 minutes with less than $10 in tape. I will not use Delta again. I already reached out to Amanda and Jack over at Delta before publishing this review. They stand by their prices, and that's fine.

Delta The Educated Plumber replied on 05-11-2015

We are glad this customer can see the high quality of the service we provide. We were called out for a garbage disposal issue and gave this customer a quote for the necessary repairs. Before leaving, Jerry, our technician who is a state licensed master plumber, noticed an improperly installed vent on this customer’s water heater. The situation we brought to the customer’s attention was very dangerous due to gas fumes from the water heater not being properly vented to the outside of the house. Jerry gave the customer a quote to properly vent the water heater. The customer saw the importance of the vent issue and decided to have the repair made. So, in response to the customers review of a "Good Deal”, this all depends on the definition of a good deal. The high quality standards we have and the technicians we employ do cause us to have an overhead expense. All of our technicians are licensed journeymen or master plumbers. We do drug tests, run background checks, and check each technician’s MVR. We try very hard to keep our prices as low as possible so as not to pass our overhead on to the customer and we feel the prices are very fair for the quality we provide. I am glad this customer wrote this review because Jerry pointing out the improperly installed vent speaks for itself.

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Catherine1965

Reviews: 2

Bait and switch. Complete criminals

Saw their ad on the internet 188 for septic tank pump .... So I called the office was so nice I even complimented Teri that set up the appointment . I'm not going make this long but Todd the tech. War dialed me to talk prior which started to make me uncomfortable . I knew he was setting me up for a up charge . But never did I think it would be 1300 ..... I Ask them to leave the property. !!! I got someone else for a third of the price ..... I called a manager he tried to to convince me Todd was right. This company is needs to be reported !!!

Delta The Educated Plumber replied on 02-03-2015

It is our policy for the customers to be made aware over the phone of possible additional charges for service. Our technicians give upfront pricing at the job to allow the customers the opportunity to make the decision to have the work done or not.

Our technician took pictures of this customer’s septic tank and sent them to the manager for further verification. The manager agreed with the technician that the customer had other issues with his tank that needed addressing.

We want to give customers quality service and we are not in the business of trying to bait and switch anyone. Delta Plumbing has been in business for 40 years and we always strive to maintain a high degree of customer satisfaction. We regret that this customer was unhappy with the service received.

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MISSLANDERSON

Reviews: 1

Professional, Quick, and Knowledgeable

Dylan is awesome! He came and fixed my bursted pipe from the freezing weather last week. He cut a minimal hole in the ceiling and went directly to the source of the problem. Thank you for excellent customer service and satisfaction,

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WhateverWhocares

Reviews: 1

Truly Educated

This company went above and beyond to educate me about Septic Tanks and provided excellent customer service from beginning to end. They are upfront. And You should be upfront with them. Let them know your situation and budget and circumstances. A very understanding and helpful company.I will continue to use their services and without any hesitation refer their name to others as I hope to see them grow as big as Waste Management due to their impeccable services.

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LisaNav

Reviews: 1

Kevin and Wesley

Kevin and Wesley have been to my house twice within the year. Both times were pleasant given the crappy situation.Their first visit cost us a good bit of money but it was very much needed. I didn't expect to have then back out 8 months later. Kevin explained everything very well and understood my frustration. Him and Amanda worked everything out for us and made us happy. I will refer delta to friends and family. As long as they don't hold their breath waiting for Josh, the supervisor to call back, They will have a great experience. It's been 2 weeks and Josh still hasn't called as promised. If it weren't for my amazing crew and Amanda in the office, I wouldn't do business there anymore. I guess 3 great employees make up for one that can't pick up a phone.

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atlsky

Reviews: 2

"$79 Line Clearing" is BAIT & SWITCH Gimmick

Remembering their ad, “$79 LINE CLEARING” on the radio as well as their website, I called and talked with Terry at Delta Pluming for an appointment to clear slow draining kitchen sink. Due to some bad reviews, I asked Terry if the ad was correct and that there will be no additional charges. I was assured that $79 ad is current to clear a drain and the $39 diagnostic charge will be waived if the work was performed. My wife waited and met with Damon M, the plumber, who insisted that regardless of what was told initially by Terry, there will be $15 “fuel surcharge” and $74.25 “to take off the drain trap” in addition to $79. Because I was working close to my home, I drove to my house just to unscrew 2 RINGS SIMPLY BY Hand to release the drain trap to avoid the unmentioned extra charge. BE AWARE, regardless of what you are initially told, “The Educated Plumber” WILL CHARGE you additional fees no matter what they advertise or tell you personally on the phone! It was my belief that businesses advertise & offer specials to have consumers try their services and products to keep on using them in the future. Delta Plumbing has offered specials so that the customers can write bad reviews and warn others ?!?! BAD business practice Delta Plumbing

Delta The Educated Plumber replied on 12-30-2014

Dear Customer, Terri has been with Delta Plumbing for two weeks and is still in training. We will certainly make sure she understands that the customers need to be informed over the phone of the fuel surcharge and the possibility of any additional charges on top of the specials. It is our practice for the technicians to assess the problem and inform the customer of any additional work that needs to be done at the time of service. Our technicians give upfront pricing at the job to allow the customers the opportunity to make the decision to have the work done or not. Delta Plumbing has been in business for 40 years and we always strive to maintain a high degree of customer satisfaction.

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Ramorius

Reviews: 1

Listened and did what they promised

Had to repipe the second floor of my house due to "blue poly". Jerry and David listened to my concerns and were able to completely repipe the second floor and only had to 'cut' one 'public' wall (not in a closet). This was critical with the Christmas holidays just a week away!

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ldeklefrost

Reviews: 1

THIS COMPANY ARE THIEVES

On Wednesday before Thanksgiving I developed a leak under my sink. Delta Plumbing agreed to come. I expected to pay extra because of the time of day, but my charge was way out of line. I was quoted $1485.56. I paid $1366.56 (due to my preferred customer discount???). The plumber took the pipes apart, went to Home Depot to buy the parts, returned and gave me the quote. I had no choice but to have it fixed. I have done research on the Home Depot site, we have less than $100.00 in parts, 2 hours of labor. JUST AS SURELY AS A THIEF ROBBED ME OF THE MONEY, DELTA DID THE SAME. TOOK ADVANTAGE OF MY HAVING NO OTHER CHOICE (THANKSGIVING EVE, A HOUSE FULL OF COMPANY), AND LEFT ME WITH A SMALL LEAK AND A DISHWASHER WHICH NO LONGER WORKED. I DID NOT ALLOW THEM TO RETURN, AS THE PLUMBER, SAID IT WOULD COST MORE. DELTA APPEARS TO BE EDUCATED ONLY IN HOW TO STEAL FROM THEIR CUSTOMERS. DO NOT USE THIS COMPANY

Delta The Educated Plumber replied on 12-08-2014

Delta Plumbing has contacted this customer and we are reviewing the invoice and reviewing the prices with the technician. We take customer service very seriously and we have a set price book that all of our technicians use. If this customer was over charged we will refund the money to the customer.

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Szymanski

Reviews: 1

Plumbing

Above and beyond the call of duty. Very experienced, took the time to analyze the problem,very courteous, and fixed it. Highly recommend them and will plan to use again if needed in the future.

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mafunlimited

Reviews: 1

NOT HAPPY

I had a toilet clogged up and I call them looking at their special price for $79, well that was good for days only and it would cost around 400 in evening which was a bit much but ok, So I scheduled the appointment for morning. A plumber showed up in morning and did camera inspection. There is toy(or something else as he was not sure) stuck and he quoted $1549 as he has to dig the yard which I don't know why? I said no and he charged me $40 which was not we agreed to. The original price was $79 or no charges if job is not done. While he was leaving, he dropped the price to $1200 if we pay in cash.... NOT HAPPY AT ALL.

Delta The Educated Plumber replied on 11-20-2014

Dear Customer, On Kudzu we have no way of knowing who you are. We would like to look into this further if you could please call our office and ask for Amanda. The technician is correct we do only offer the $79.00 special Monday - Friday 8-5 and it has to be an accessible line (all exclusions are stated on our website) We have a regular $39.00 service call if we come out and find a leak and do nothing to repair it. We apologize if this was not explained correctly to you. Again though we would really like the opportunity to go over your invoice and speak to the technician that you dealt with. Please call our office and let us look into this.

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Dankert

Reviews: 1

Great Job!!

My husband and I were very happy with the service we received from Kevin and Beef. They were aware of the issue and encouraged us to trust them and thankfully we did. It cost more than we planned but after seeing what had not been done by a prior company which caused more problems, we believed Kevin and proceeded with the job. They were easy to talk to and I could tell they knew what they were doing. You have very good employees working for you. We appreciate the job they did.

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RVBW07

Reviews: 1

Septic tank cleaning

it was time for a Septic Tank cleaning so I called several companies and decided to use Delta. Kevin and Wesley showed up and completed the work in a timely manner. I was mostly satisfied with all they did and would would use Delta again. Both Kevin and Wesley were very polite and professional.

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amy2727

Reviews: 1

Jerry and David are awesome

Jerry was on time, very nice and knowledgeable. him and his helper David did awesome work. I will definitely call back for my future plumbing needs.

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