Our septic tank backed up and we called - literally, dozens of companies to help us on a Sunday. We couldn't shower or use any of the facilities and no one cared. finally, Westly and Kenneth from Delta called me back and told me they could make it on a Sunday. they were cheerful, considering the nature of the problem and extremely knowledgeable. Not only was the problem resolved but we were educated on how to prevent this from happening again. I owe a world of thanks to Westly and Kenneth, you guys are awesome!
clogged septic tank, emergency situation, no use of facilities.
Area Snellville, GA
Date April 2016
Posted: 4/18/2016 • Link to this review
Thank You to Todd he came to inspect my sewer line ...he ran a camera and found the problem. and helped me to solve the problem. He is the best I would Highly recommend him! He takes pride in what he does for the customer and that is very much Appreciated!!!! WTG Todd
Area Forest Park, GA
Date March 2016
Posted: 4/11/2016 • Link to this review
Kevin and Dylan came out and did a great job of servicing and repairing my septic system. They educated me on how the system works so I could understand what needed to be done. Would recommend to anyone and would hire again!
Posted: 3/14/2016 • Link to this review
Fantastic experience!!! Very professional and they explained everything. You have a permanent customer in me. I was extremely informed. Thanks again guys :)
Posted: 3/06/2016 • Link to this review
More information up front from the main office on potential cost would have been nice. Like $250.00 pumping fee that was mentioned however, $250.00 excessive sludge cost not mentioned in the intestinal conversation, also $195.00 septic filter service not mentioned, $15.00 gas charge not mentioned, for a total of over $600.00 not mentioned in the beginning from the front office of potential added costs. I do however want to mention that the two gentlemen that did the job Todd and Dylan were total professionals and did a great job. friendly and answered all questions. Again total professionals.
Posted: 2/12/2016 • Link to this review
Delta Plumbing works with its employees on a daily basis to give customers as much information as possible over the phone. Unfortunately we do not know until our technicians arrive and assess the situation what the final price will be. Our technicians will assess the situation and give up front prices in writing and it must be agreed upon with the homeowner's signature before we complete the job, which was done in this case. The homeowner always has the right to refuse service if they do not agree with the pricing.
Hi, I recently move to Oxford, Ga. being a customer for the first time and not having any knowledge about a septic tank. I called Delta plumber service located in Stockbridge,Ga. I spoke with Todd and he told me what time that he will arrived at my home and I was very please because he got here on time. Upon meeting the 2 young men's Mr.Todd and Mr.Wently I was again very please how Mr. Todd start explaining to me about what they would be doing and given me lot of information on what is a septic tank. I move from Stone Mountain, Ga , didn't have a clue about a septic tank, while Todd was giving me lot of information and how to take care of it I felted very blessed that he answer all typed of questions and making me feel very comfortable with any unsure question I had. When Mr Wently took the top off the tank Mr. Todd called me to see the tank and how full it was. I was amazed in what I saw but I did felted very comfort in what to do and knowing what to do and what not to do. Mr. Todd also gave me a lot of tips that was very helpful such as what typed of tissue paper to used, which I didn't know. I can go on and on but my over all I was very very please with my first time experience with Delta Plumber out of Stockbridge and I will highly recommend to anyone and everyone I know that if you have a septic tank and not for sure about any question call and asked for Mr. Todd and Mr. Wently out of Stockbridge, Ga. A very please customer; Oxford, Ga.
Posted: 2/09/2016 • Link to this review
I have gone through 4-5 plumbing companies since we bought our old house 7 years ago and ever since I stumbled on Delta, I'm sticking with them. Every time I've called them--so far 3x--they have been super-timely, easy to schedule with, friendly, polite, and they know their stuff and are able to explain it to me. They are not the cheapest plumber I've worked with, but also not the most expensive and to know that I'm not dealing with someone who is going to show up super late, waste my time, and not get the job done is totally worth the money. Michael was our technician today and he was great. I highly recommend this company!
Posted: 2/09/2016 • Link to this review
Jerry and Anthony put in a long day at my home replacing shower and tub fixtures in 3 bathrooms, which was a complex process involving taking out ceramic tile, replacing valves, etc. Despite the long hours, they took few breaks and did an outstanding job. Scheduling an appointment is easy also. I highly recommend Delta Plumbing.
Posted: 2/03/2016 • Link to this review
I had a clogged sewer line in my front yard. Delta came out quickly and Catfish diagnosed found the problem right away. He also worked with me on pricing and came out the next day to fix the problem. The back hoe was left a extra few days in my front yard. They did a good job seeding my lawn after the work. - Thomas
Posted: 1/19/2016 • Link to this review
I called them today to run a new water line in my home. Steven came out and had me back up and running in one day. Great service I highly recommend them for your pluming needs.
Posted: 11/11/2015 • Link to this review
Mr. Whitney, we are glad to know that you are so pleased with the service you received. It's great to know that Steven Meyer is representing our company so well. We look forward to working with you in the future.
Westly is a great tech. Honest, personable, prompt & did top notch work on my emergency septic serv.
Posted: 10/18/2015 • Link to this review
We are glad to know that Westly provided you with such great service and that you were pleased with his work. It's good to know that our technicians are representing Delta Plumbing in the proper manner. We look forward to working with you again in the future.
My septic system backed up on a Sunday, and I needed my tank pumped ASAP. After receiving a call back from their dispatch and giving them my address, Westley the technician called me within 5 minutes and was on site within a half hour. Westley was very professional and helpful. My tank was too full so the charge was more than I had anticipated, but I understand as it was extremely full. I do think their prices are on the high side though. Once you are in the septic system, cleaning out the filter is a 5 minute job, but it costs $180. I was very pleased with Westley and his assistant (His name escapes me), they helped me out.
Posted: 10/13/2015 • Link to this review
My neighbor told me that there was a coupon in our neighborhood shopper magazine for septic tank pumping for $188 from this company. I found the magazine and called and scheduled an appointment. The coupon did not contain any disclaimers nor was I given any over the phone when I scheduled. The young man came out and reviewed. He then wrote up an estimate. The estimate included additional charges for a larger tank, for excess sludge, for cleaning the filter, and finally a fuel fee. I spoke with a manager and was able to get a "discount" and I agreed to proceed with the work (because the tank was almost full), but just can't shake the feeling that it was bait and switch and I paid too much. Lesson learned though.
Posted: 10/09/2015 • Link to this review
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