I recently brought my daughter to the Woodstock office. She was very scared and nervous. The girl called her back was very friendly and really put her at ease doing the xrays. The hygienist was WONDERFUL!! She showed her everything and was very patient. Very cute and friendly office. Im definitely be bringing her back and recommending them to all my friends!!
Posted: 6/17/2012 • Link to this review
One of my friends recommended this place so I decided to take my 3 year old for her first visit. The office was beautiful, and the staff seem like they love their jobs. The dentist was great with her... she wont be going anywhere else!
Posted: 6/14/2012 • Link to this review
They have changed the name to Dentistry For Children but they still use the same practices. They crowned my son's two teeth. They did not treat the tooth before they crowned it. Now they have to be pulled. The same with my daughter. She had one tooth crowned and she had to have it pulled. Why they are still in practice I will never know! This place needs to be shut down!
Posted: 5/02/2012 • Link to this review
This place pretends to be family oriented with a game room for children but they are instead not child friendly at all. The place is set up to process as many children as possible with no privacy and little attention to the child. The dentists that I dealt with were rude to me and purposefully tried to make me feel like a bad parent in order to force me to put expensive and unneeded crowns in my son't mouth. They also overcharge for services and their accounting methods are questionable. On several different occasions, they have billed me months later and stated that I owed them money when they file with insurance ahead of time. Across the board, I found their practice to be questionable.
Posted: 2/29/2012 • Last edited: 3/29/2012 • Link to this review
If you want to have big mercury filled silver fillings for your kids, come here. After my son had his fillings, he had huge areas of silver in his mouth. Had I known that they planned to use this I would asked to use another material or gone somewhere else.
Posted: 8/05/2011 • Last edited: 3/29/2012 • Link to this review
I have had several issues with this particular office over the years but tolerated it in an effort to get the necessary dental work done on my children. It takes quite a while to get appointments and the environment is lacking in privacy for the client. Two different dentists have been rude when my children complained of pain during the procedures. Overall, I believe that this office looks kid-friendly, but isn't so much when you have a special needs child. Go elsewhere.
Posted: 5/16/2011 • Last edited: 3/29/2012 • Link to this review
My son recently developed an huge fear to anything that makes noise, so i warned them ahead of time(without him present)that he may get scared. Everything was fine until they moved him from chair to chair and made him wait, he got scared. The lady was cleaning someones teeth next to us while waiting i was talking calmly to him cause he was worked up, she kept rolling her eyes. Finally they decided to take him into quiet room to do it. We held his hands down, but he was scared,I was talking to him comforting him and all the assistant and hygienist kept telling him was be quiet, over and over, not very nicely either. I understand that they didnt want him scaring the other kids, but they could have been a little bit more sensitive to him. After several more rooms and promises of tokens for the machine, he saw the dentist, she told him she would give him tokens when done looking at his teeth, he got into chair but started crying, he opened to let her look and when she was done, she told him he couldnt have tokens because he wasnt good, but next time if he was good and got in her chair, he could. I felt terrible for him, being upset and put through that, seeing the other kids got tokens, but since he cried, he got nothing. Now he has a terrible memory associated with dentist! I picked this place because i thought they would be understanding it was his first visit and he may get scared. This is clearly not the place for us!
Posted: 5/03/2011 • Last edited: 3/29/2012 • Link to this review
First off the amount of kids in the waiting room was insane. Parents weren't watching them and they were running around like crazy, not the office's fault obviously, but the wait in this crazy room was wayyyy too long. Half the video games in the waiting room weren't working was my kid's only complaint. We were finally called back after at least a 30 minute wait thinking it was finally time to see the dentist. Nope, more sitting but just in a different back location. The lady who cleaned the kids teeth was nice but my son was crying out of fear. We were moved into the 'back room' and it was suggested that I leave so that he relax. I stepped from the room just to try their suggestion only to hear him start SCREAMING. I opened the door to enter and the lady assisting the nurse held it shut and said "Just a minute mom". Um no, I am not letting my baby scream like that. I returned, he calmed down and was fine. They moved us to another area to wait, which we did for at least 20 more minutes. Finally we saw the dentist who barely spoke to us. It was an assembly line gone horribly wrong.
Posted: 3/29/2011 • Last edited: 3/29/2012 • Link to this review
We chose this practice because it was one of the few Pediatric Dentists covered by our insurance. We spoke with them extensively about how anxious our 3 year old was. 1) We were promised a parent could accompany him at all times. 2) They insisted he see his Pediatrician first, to be cleared for conscious sedation. Makes sense! He was seen, diagnosed with a bit of an ear infection and given antibiotics, to prepare him for dental work. The form was faxed over, as they asked. So yes, they knew he was on antibiotics. When the day came, my husband arrived on time for his 8:20am appointment and was told they were running 1.5 hours behind. How is this even possible at 8:20am? Then, my husband was told that: 1) He could not be with my son during the procedure. My son, who's just 3 and has never had any major work done, freaked out. They said either do it their way, or don't do it. 2) Then they said perhaps he can't even have the work done, because the antibiotics he took that morning were against the instructions not to eat or drink. This, after they required them for the work to be done and they never mentioned he should've finished the course, or skipped a dose, to be seen. Add to that, my husband never even got to see or meet the actual dentist who'd be doing the work. The waiting room was packed and running 1.5 hours behind on opening is just ridiculous. So, he walked out and we won't be rescheduling. We got in with a lovely dentist who is fine having a parent in the room and i
Posted: 2/24/2011 • Last edited: 3/29/2012 • Link to this review
We were referred to this location by a family friend, so I took my son there for the first time. We were seen by a Dr. Lee. She was very friendly and did an excellent job of answering all of my annoying questions. She was great with my son and even called later in the evening to check on him. Wow, I didn't know dentists cared once you left their offices. I'll definitely be taking my kids to see Dr. Lee from this point forward.
Posted: 2/23/2011 • Last edited: 3/29/2012 • Link to this review
More expensive than quoted for first time visit. Felt like a number. Child did great, but the time management skills and wait time once teeth were cleaned was nuts to see the dentist for literally no longer than two minutes. Very disappointed and would not recommend to friends or family. Their credit card machines were down and they took our number and charged it later. Very disappointed. I would advise a much smaller practice so you can actually feel like they care about you and not the money.
Posted: 1/21/2011 • Link to this review
We get billed for services that haven't been performed. The services get submitted to insurance and don't get corrected! Also, they had baby teeth marked as permanent teeth in my child's chart, which resulted in an unnecessary emergency visit for a chipped baby tooth. STAY AWAY!
Posted: 12/13/2010 • Last edited: 3/29/2012 • Link to this review
My 4 and 6 year olds love coming here, and who wouldn't? The staff is super friendly, and they seem to have the market cornered on kid entertainment. It does get busy (and backed up) before school starts. Expect to wait a loooong time if you go around then. I ended up leaving and coming back another day. Not the best experience, but I would go back. It's that good.
Posted: 8/16/2010 • Link to this review
My son WAS a patient but no more. The office reminds me of what a "sweat" shop would feel like. I gave it 3 tries, you wait too long, very chaotic, no personal care, children move from chair to chair. Also, most insurance companies pay for x-rays once a year. This facility take x-rays at each cleaning without telling you, so you end up paying the for those films. I always wondered why I would have a balance owed on my next visit without anyone every explaining this process. I would NOT recommend this practice at all.
Posted: 6/25/2010 • Last edited: 3/29/2012 • Link to this review
I'm sure your kids will appreciate this office with its fun filled waiting room and child friendly atmosphere. But, parent beware of long wait in this chaotic waiting room, maze of hygienist chairs, more waiting rooms, and finally the payment room (the only quiet place in the office). The job will get done, but parents may need a hot bath and a glass of wine after.
Posted: 3/08/2010 • Last edited: 3/29/2012 • Link to this review