Dependable Repair Services

3 star rating 26 Reviews

(770) 852-5142(770) 852-5142 View Website »

3976 Bankhead HighwayDouglasville, GA 30134

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Dependable Repair Services - Douglasville, GA - Best Of 2014 - Kudzu.com Dependable Repair Services - Douglasville, GA - Best Of 2014 - Kudzu.com

Reviews

  • Dependable Repair Services - Douglasville, GA -  BZ5KII

    Reviews: 1

    Very impressed
    BZ5KII (1 review)
    7/05/2016

    We have a Liehberr refrigerator that has a poorly designed icemaker. We have had to have broken trays replaced every 6 months for years. I called Dependable after losing confidence in our old service provider. They replaced the tray again and it failed within 6 weeks. They came back, installed another new one for free and may have actually fixed the problem that was causing the trays to fail after investing a good bit of time with Liebherr tech support. The company is on-time, communicates well and the techs are very well trained. I think we've found our new service company.

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    Project Details

    replaced ice maker assembly on Liehberr refrigerator.

    Area Atlanta, GA

    Cost Less than $250

    Date May 2016

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  • Dependable Repair Services - Douglasville, GA -  dsferguson

    Reviews: 1

    Great Customer Service
    dsferguson (1 review)
    4/07/2016

    Dependable Services was extremely helpful prior to coming to fix my cooktop. I have a 15 year old Theramador cooktop and they were able to tell me they could get the parts and give me a estimate. Alex then came and diagnosed the problem and gave me an estimate. He was able to tell me the cooktop could be fixed in the house. Another repair service told me it would need to be removed from the house and taken to the shop. Alex was also very honest because the burner heads got scratch when he removed them. He told me they would not affect the performance of the burner. Another company might have told me another story to get me to spend more money. It is nice to have an honest repair man who is concious about costs for the homeowner. I will definitely use them again.

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    Project Details

    Replace 3 sparkers and the simmer burner.

    Area Roswell, GA

    Cost $500 - $999

    Date April 2016

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  • Dependable Repair Services - Douglasville, GA -  GReese

    Reviews: 24

    Terrible experience
    GReese (24 reviews)
    10/13/2015

    I had a service contract with them for HVAC maintenance. They were taking my monthly auto-draft... and I found out after having air conditioning problems that they weren't actually doing anything. One unit was tripped at the wall and the technician tried to sell me a new part. The other unit wasn't cleaned and ended up needing new parts... also not covered under the home warranty because the maintenance wasn't done... that I had paid for. Once I cancelled and asked for a refund, it still took 2 months to get my money back. No, I would not use them.

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  • Dependable Repair Services - Douglasville, GA -  atlantahopecenter

    Reviews: 1

    BAD COMPANY
    atlantahopecenter (1 review)
    8/14/2015

    Buyer Beware! Company uses labor that knows very little about fixing HVAC and charges a fortune and charges for things that didnt need repaired.

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  • Dependable Repair Services - Douglasville, GA -  celliot13

    Reviews: 3

    Not happy
    celliot13 (3 reviews)
    7/09/2014

    Called for a Thermador cooktop griddle not lighting. Gave them all model numbers and serial numbers when I scheduled the service so they could bring the part with them. Tech showed up and not only didn't have the part but had no idea what information I gave over the phone. Quoted me $500 to repair a $200 part, but was going to "do me a favor" and install it for $480. I don't think so. Got online and bought the part myself (already knew which one it was) and repaired it in 10 minutes. I won't use them for anything else if that's the way they do business.

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  • Dependable Repair Services - Douglasville, GA -  buffylvangel

    Reviews: 3

    Can't fix a dishwasher
    buffylvangel (3 reviews)
    12/10/2012

    I have a dishwasher that's barely a year old. Dependable has been out 3 different times to fix a leak and as of yet, they've been unable to repair it. They've sent 3 different techs and tried 3 different things but to no avail. IT'S STILL LEAKING! I won't be calling them again.

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  • Dependable Repair Services - Douglasville, GA -  GeauxTigers

    Reviews: 15

    HVAC Repair Excellence!
    GeauxTigers (15 reviews)
    5/07/2012

    Robert was the technician that did an expert job repairing our A/C unit. He came ready to work, and in less than 30 minutes had the problem diagnosed and repaired. The cold air was flowing and the charge was super low - far better than I expected! Highly recommend!!!

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  • Dependable Repair Services - Douglasville, GA -  Jimbeaux

    Reviews: 10

    Best Appliance Repair in Atlanta
    Jimbeaux (10 reviews)
    3/20/2012

    Dependable was not the closest place to my house, but a friend said to use them. They answered the phone right away, had a tech out in a couple of hours and had our Kenmore stove burner issue fixed in under a 1/2 hour. Price was very good too. I think that this is the best appliance repair company in Atlanta.

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  • Dependable Repair Services - Douglasville, GA -  GreenGrassGA

    Reviews: 3

    Atlanta Appliance Repair Experts!
    GreenGrassGA (3 reviews)
    1/29/2012

    This company repaired a belt on my washing machine, and installed a new dryer vent for a very reasonable price. The repair guy was very friendly and polite.

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  • Dependable Repair Services - Douglasville, GA -  krystalkrystal

    Reviews: 4

    If you go here will cost more
    krystalkrystal (4 reviews)
    4/06/2011

    Before you go here call around you will see the place will cost you double than anybody , I bought a water heater need to install it in a walk in laudrey room, When call it was 500.00 I thought it was a mistake, I said I got the water heater just need to install, It said I know it still 500.00. A friend who also does appliance went to get a part, told me they want double the price, And told me not to go to the place, which i inform him ,I know already

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  • Dependable Repair Services - Douglasville, GA -  CaptHerb

    Reviews: 3

    Grade AAA
    CaptHerb (3 reviews)
    10/06/2010

    I have been a Dependable Services customer since the 1970s when they were located in Austell. I bought a used clothes dryer from them for $25 and got over 20 years of service from it and it was still working when our washer quit and we decided to replace both at the same time. When I have heating-air-appliance questions or problems now I always call Dependable first. They have always been a great asset to our community.

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  • Dependable Repair Services - Douglasville, GA -  Unleashed_Again

    Reviews: 1

    Not what I expected
    Unleashed_Again (1 review)
    9/01/2010

    After 15 minutes of determining the problem in my dishwaser, I was charged $79.95, then they stated I needed apart that cost about $30 and will be charging me $72 more as the fist fee was a diagnostic fee only. Do you research ahead of time, for fee's. I'll post again to let all know if they actually fixed the problem, as I'm waiting for the part now.

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  • Dependable Repair Services - Douglasville, GA -  HaagenDazs

    Reviews: 9

    8 Weeks and still a leaky washer...
    HaagenDazs (9 reviews)
    5/24/2010

    "Dependable" Service has been out to my home 3 times and they have not been able to correctly diagnose and fix my leaky clothes washer. Scheduling the repair has been a nightmare and I have had to be the one to call and check on parts and remind them to schedule service. If you have 8 weeks to spare while you wait for proper service call these guys, otherwise keep looking for better service providers.

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  • Dependable Repair Services - Douglasville, GA -  workguydontfly

    Reviews: 3

    Great reliable company.
    workguydontfly (3 reviews)
    5/14/2010

    Got my A.C. working properly again quickly. Thanks so much. Technician I believe named Derek was quick and very informative. I will refer to all my friends.

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  • Dependable Repair Services - Douglasville, GA -  blackswan

    Reviews: 2

    A word missing in front of Dependable its "Not"..
    blackswan (2 reviews)
    3/31/2010

    There appointment with me was late as a result, I had to cancel. Technician was useless; after 6 hours at my house and a new part, the issue was still not resolved; he left with my appliance operating worse than it was before, then he blamed the utility company!! I gave up and went to their competitor!!

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Business details

Brands Rented or Repaired

  • Admiral
  • Air-Temp
  • Amana
  • Blodgett
  • Bosch
  • Bradford
  • Braun
  • Climatrol
  • Coldspot
  • Coleman
  • Coolerator
  • Corning
  • Delonghi
  • Dynasty
  • Emerson
  • Fisher & Paykel
  • Frigidaire
  • Gaffers & Sattler
  • Gaggenau
  • General Electric - Hotpoint
  • Gibson
  • Heil
  • Hitachi
  • Honeywell
  • Huebsch
  • Ice-O-Matic
  • Imperial
  • In-Sink-Erator
  • Intertherm
  • Jenn-air
  • Keating
  • Kelvinator
  • Kenmore
  • Kitchenaid
  • Krups
  • LG
  • Litton
  • Magic Chef
  • Maytag
  • Noritz
  • Rangeaire
  • Rheem
  • Sub-Zero
  • Weather King
  • Whirlpool
  • White - Westinghouse

Service Area

  • Acworth
  • Alpharetta
  • Brookhaven
  • Buckhead
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Chamblee
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Norcross
  • North Atlanta
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • Vinings
  • West End
  • Woodstock
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Services

  • Commercial Accounts
  • Estimates
  • Freon Changes & Removal
  • General Repairs
  • In-Home Services
  • Installation & Dismantling
  • Maintenance & Cleaning
  • Repairs & Maintenance
  • Replacement
  • Testing & Diagnostics

Types Repaired

  • Air Conditioners
  • Coolers & Wine Cellars
  • Dishwashers
  • Dryer Vents
  • Dryers
  • Furnaces & Heaters
  • Garbage Disposals
  • General Major Appliances
  • Ice Machines
  • Microwave & Convection Ovens
  • Ovens
  • Ranges & Cooktops
  • Refrigerators Or Freezers
  • Stoves & Fireplaces
  • Trash Compactors
  • Washing Machines
  • Water Heaters & Pumps

Kudzu's "Best Of" Winner

2014

Hours of Operation

* 24-Hour Service Available

Photos

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