WORST DERMATOLOGIST EVER!!!! THEY LOST MY BOYFRIEND'S SKIN CANCER SAMPLE!! He could be dying of skin cancer and we've wasted precious time because this company screwed around. I found out my results from a different dermatologist within 5 days, but it took this dermatologist 5 weeks of doing nothing before my bf finally called them. He left lots of messages but they never returned his call. His email went unanswered as well. He finally got in contact with them and they offered no explanation and no apology. I am furious!
Posted: 10/24/2012 • Link to this review
Dr. Stonecipher was recommended to me by a friend and I have recommended him to my friends and family. He takes his time with you and explains each step of any procedure. He is gentle and kind. Qualities that are rare in the medical care industry these days.
Posted: 8/06/2012 • Link to this review
I made an appt for a skin cancer screening. The doctor (McAlvany) came in the room and asked what spot I would like for her to examine. I showed her one mole and she glanced at it and said it was fine. She asked if there were any other marks I was particularly concerned about and I said no. So she said have a good one and left! I had expected her to examine more (all?) of my skin, as per a standard skin check, to see if there were any spots that perhaps I, a lay person, didn't know to be concerned about. Nope. Appointment lasted 30 seconds. I could hear her in the hall talking to a pharm rep for at least 10 times that as I was waiting for the appointment. I was not impressed.
Posted: 6/11/2012 • Last edited: 10/24/2012 • Link to this review
My spouse and I have been patients of this practice for years. I was in for multiple procedures and the doctor forgot to perform one. I spoke to the front desk associate minutes after the appointment to see if the doctor would attend to the problem. The answer was - not today. After multiple phone calls, I was told that I needed to reschedule a second appointment and pay a second copay. Apparently, waiving the copay is not in the doctor's control, and the owner of the practice refuses to waive a copay. The communication was poor, especially when the mistake was theirs. This practice just lost two longstanding patients.
Posted: 6/05/2012 • Last edited: 10/24/2012 • Link to this review
Poorly run practice that tried to double bill for a cash pay service. The trouble begins when you try to make an appointment through a 3'rd party service, and ends months later when you get unjustified additional bills.
Posted: 3/07/2012 • Link to this review
After taking the medicine prescribed by Dr. Stonecipher, no effects were observed. I went back and saw Dr. McAlvany. After on the medication for one month, my skin infection became even worse. Initially it was only on my feet, then exend to my hand, my foreamrs, my legs, my waist. Now it's a nightmare! I cannot sleep well due to skin infection and itching and cannot focus on my work. I have made an appointment with an Emory docotr, but it is not availabe until months later, so I have to book with them again. They are easily available, but they should be the last doctors you want to see!
Posted: 9/26/2010 • Link to this review
I went to the Dermatology associates of GA to have a procedure done. The first time the doctor was reasonably nice, however while having my clothes still off, the doctor opened to door while I was standing there. Not a pleasant experience. Anyway, when I got home I found the doctor had only performed half of the procedure. I immediately called back for answers. The "associate" I talked to was not only illiterate, but also quite insulting and continually tried to talk over me and interrupt me constantly. Not only did I have to threaten a lawsuit to get any kind reply from anyone who actually did any dermatology work there, but when they finally did ask me to come back for a "free" treatment (2 1/2 weeks later), they had a female nurse personally attend this treatment and stand over me like a watchful hawk. Not only was this inappropriate, but the jokes about my treatment I could hear just moments before they entered the room were less than pleasant. Possibly the most embarrassing, insulting, unprofessional, and quite irritating experience from any medical encounter ever. My wait time to see the "doctor" was WELL over an hour, even with a scheduled appointment
Posted: 5/24/2010 • Last edited: 10/24/2012 • Link to this review
On the first visit I dealt with the PA, who was totally uninspiring. His "treatment" was some samples of a salve which I later noticed had expired months before. On the second visit I saw a sure-enough MD who was somewhat more effective. But this practice and all of its personnel (doctors, PAs, other office staff) seemed decidedly second-tier, with nothing about them to recommend. At least the parking was free.
Posted: 3/14/2010 • Link to this review
It was pouring rain in Decatur and I found myself lost for my appointment. I called the Clairemont office and was given no help with directions. I arrived only 15 minutes late and the office staff argued with one another about who was going to take me to see Helen Bennett the PA on staff. After accepting payment I waited in the waiting room for 20 minutes only to be told that I was not going to be seen. There was no way that I could reschedule an appointment for 3 weeks from then because of my pregnant state. I was so upset. I am a school teacher and took the day off to have " cancerous skin cells" removed from my arm before my twins were born and was refused service. I took this opportunity to find a better provider and network of Dermatologists who treat their clients with humanity and care.
Posted: 2/06/2010 • Last edited: 10/24/2012 • Link to this review