Started taking my dogs here a few years ago. Dawn was great...once she left everything went in the pot. The owner Holly, is rude, snide, and doesn't begin to understand customer service or the fact that my dogs are not sand bags they can just throw around...service seriously declined and prices just kept rising. When it opened,it was a calm environment but they e had no way to manage growth and keep consistent care and service. 3 years and I have thankfully found a sweet place across town in kennesaw.
Posted: 4/10/2014 • Link to this review
I took my 1 year old Yorkie to get groomed and and explained how I wanted her to be groomed. However when I picked her up, she looked nothing like what I expected, plus the groomer told me he cut my baby with his scissors. When I got home and inspected her closer, I found that she had been cut twice. When I called to express my concerns about the groomer, the manager didn't seem concerned. I asked that the owner call me, but it's been a week and still no call. We won't be going back.
Posted: 5/31/2013 • Link to this review
I took my golden for a summer haircut yesterday and Zena did an awesome job. Maggie says ,"Thank you very much!" Her coat is evenly trimmed to the length I requested. Also took in my schnauzer-poodle- mix for a bath and trim. Again, great job. Thank you for a job well done!
Posted: 7/13/2011 • Link to this review
I have been taking my dog to Designer Dog for several years and have become increasingly disappointed with every visit. $50 for a small dog to receive a summer cut is highway robbery. It used to be that you drop your dog off, they groom the dog and call you when the dog is done. This last time that my dog was groomed they scheduled 3 dogs at once and it took them 5.5 hours to finish mine. I don't like my dog left in a cage for most of the day. Also, I asked for a specific groomer when I made the appointment, but was told that groomer was off that day when we got there. I have found 2 other groomers in the area that charge $35 for the same groom and have raving reviews on-line. Also, that last time that I brought our other dog to get her nails clipped, they charged $8, the new groomer charges $5. Additionally, the woman that took the dog back, tightened the loop collar so tight just below the skull that I was concerned she may injure the dog. Bye-bye Designer Dog.
Posted: 3/01/2011 • Last edited: 6/23/2011 • Link to this review
Wonderful, wonderful, wonderful! We couldn't ask for anything better! Holly and her staff are GREAT! Dobbins just loves to go there and come out more handsome than he already is. Way to go guys! The Hall Family
Posted: 6/05/2008 • Last edited: 5/22/2010 • Link to this review
We have three finnikcy dogs and for the first time ever I have a found a place that they did not freak out about nor did they try to dart out of there like a bat out of hell. Designer Dog is fairly priced but most of all, you can tell that the people who work there actually care about your dog. They were gentle with them which is especially important to me since I have an 18 year old yorkie with a heart condition. You can see where they groom the pets and the place is cozy and intimate. I'm thrilled that I found this little spot and can't wait to take the crew back again. Thank you Designer Dog!!
Posted: 2/26/2008 • Last edited: 5/22/2010 • Link to this review