i bought a full weeping cherry tree that was delivered on time but, before it got off the truck the men were chopping off the branches. i talk to the owner to see if i could get a new tree because mine was very thinned out..i paid a lot for this tree and delivery to expect the best quality and best delivery...not to get a broken tree and not to be yelled at by the owner...i always shopped at this nursery and had no problems till now.
Posted: 4/17/2012 • Last edited: 4/18/2012 • Link to this review
The cherry tree that you purchased is still full and beautiful. Our guys, who have worked for our company for over 20 years, clipped one small branch off the tree. We stand behind our material and our labor 100%. All nursery stock that is purchased from us is 100% guaranteed by us for one year (standard in the nursery industry). In order to recify the situation, as we have all ready informed you, you will be refunded 100% for the tree and labor cost, and we will come and remove the tree.
...Get flowers from Designs by Lee. My mom loves gardening, and I always go there to get her things like new gardening gloves, seeds, books on gardening, etc. It's huge there, and its a really fun atmosphere. Lenny the manager knows everything! I'm serious..go there and quiz him!
Posted: 11/12/2007 • Last edited: 1/02/2008 • Link to this review