• Claim This Profile!
    Join thousands of businesses who are using Kudzu to find new customers.

    When you register, you can:

     •  List your specialties
     •  Respond to reviews
     •  Create special offers


Dial One Broussard Appliance Service

1122 Felicity St , Apt 1 
New Orleans, LA 70130
Phone: (985) 224-3188
Website: neworleans.citysearch.com...
Edit Business Info
Dial One Broussard Appliance Service Dial One Broussard Appliance Service : Appliance Rental & Repair Services, New Orleans, LA



Reviews
by derondenola at C

Posted on Citysearch on 9/13/2011
Oven repair - gas leak
The oven on the cooking range we purchased stopped working. During the first visit the tech from Broussard said that the gas pressure was too low. \r\rUpon questioning why the broiler/ top burners were still working her responded that he didn't know, but the pressure was too low. \r\rThe excess flow valve was replaced, and oven still did not function.\r\rWhen same tech returned he said the pressure was still too low, and he pointed out that when he disconnected the main gas line that barely any gas came out of the line. I then explained to him how an excess flow valve worked, after which he immediately changed his mind and said that it must be the igniter in the oven section. I pointed out that it could also be the safety valve connected to the ignitor, but he was addemant that it was the ignitor (without even opening the oven)\r\rWhen the same tech returned a week later he replaced the igniter and the pressure control valve, neither which fixed the oven, and then said it could be the safety valve. \r\rMy wife had to leave right after the tech left, when my wife and I returned home together several hours later, there was a very strong smell of gas in the whole house. \r\rAfter closing off the gas, venting the house and some investigation with soap solution I found one of the connections that the tech had dis/reconnected was not gastight. I tried to call the company that Friday (~5:45pm) but there was no one in the office, the main mailbox that their phone system directed me to was full and did not allow me leave a message. There were no alternative options to leave a message, or any emergency contacts. On Monday I called the company again, the customer service department correctly addressed my complaint. I informed them that the same tech would not be let into my house again, and the customer service rep acknowledged that. I informed her that I wished to speak to a supervisor due to the serious nature of the error made and she promised that I would be contacted by a
Overall



Quality


Service


Value



by Sandim at Citysearch

Posted on Citysearch on 5/24/2011
REFRIGERATOR REPAIR
The computer in my refrigerator stopped working. I phoned Dial One and an appointment was set. The repair person arrived on time, was professional and well groomed. I've had so many bad experiences with repair persons coming to my home, arriving late and in dire need of a bath. The repair was quick and inexpensive. What a great company to do business with!!
Overall



Quality


Service


Value



by alfred504 at Citysearch

Posted on Citysearch on 5/24/2011
Washer Repair
Showed up on time! Office staff was great and the technician explained the repair. I would recommend to my Momma an Dem
Overall



Quality


Service


Value



by UptownFoodie at Citysearch

Posted on Citysearch on 4/11/2011
Very Reliable
I've used Dial One Broussard Appliance on several occasions for at least three different major appliances in the four years I've lived in New Orleans. Each time they have arrived within the time specified and performed the work quickly and with a smile. This past Friday I called to have my washer repaired and they told me that they could have someone out on Monday between 12 and 5pm. The repairman arrived at 1pm and I was fortunate enough that he didn't require any new parts. He completed the work within 45 minutes and ONLY charged me the service fee! I've recommended Broussard to friends in the area.
Overall



Quality


Service


Value



by VioletMs at Citysearch

Posted on Citysearch on 4/8/2011
TERRIBLE SERVICE!!
I called and scheduled an appointment to have my washer repaired. The first available appointment was several days away, so I went to the trouble to make special arrangements to have a half day covered at work so that I could meet the repair person. Several hours before the appointment, Dial One called to tell me they weren't going to make the appointment and could they reschedule for another day. RIDICULOUS!!! I would give them zero stars.
Overall



Quality


Service


Value



1 to 5 of 12




Other home services categories in New Orleans, LA
Kudzu Features
Advice
All Categories
Deals
Guides
Maps
Restaurant Finder
Virtual House

©2014 Cox Search, Inc. All rights reserved. Data provided in part by Localeze and Valpak.