BEWARE. Total GARBAGE. Their employees drive cars into wash and broke my almost $270-to-replace power antenna because they forgot to put it down. Owner refused to pay a dime, even after I got n immediate quote from my dealer to replace almost $300 antenna. BEWARE of this POS place. My Oil Change came with a free car wash apparently, and when the driver of the car, drove through the car wash, he didn't look for an antenna, or think to turn off the radio in an obviously older model year car, and went through the car wash with my power, retracting antenna fully extended. Of course, I noticed when another attendant was handing me the key (IE, car was off), the antenna was extending out of the car about 12 or so inches, which is odd, because it was not fully retracted, nor fully extended, instantly, I knew something was wrong. I advise the employee of this, and as soon as I say something he scurries away saying "talk to the owner behind the desk". So, I do, and like a broken record, he keeps saying "THE SIGN SAYS PUT DOWN YOUR ANTENNA" ... well, it was YOUR EMPLOYEE who drove it, not me. Still, back to broken record, "THE SIGN SAYS PUT DOWN YOUR ANTENNA". I immediately go get a quote to fix the antenna from the dealer, and with parts and labor, it is nearly $300 on a printed quote from the dealer, on paper. Still, this ass-hat refuses to pay a dime, and again, plays the broken record. Total GARBAGE, POS business and a mockery of an ethical business owner.
Posted: 12/30/2013 • Link to this review
All I wanted was an oil change and my car didn't even make it home. They did something to it where it would not start. They left a piece of the housing on my dash board, rifled through my glove box, left dirty grease marks all over my front seat and a dirty rag on the floor. My car is my BABY, and these people literally just went in and tore it up. STAY FAR AWAY FROM DIAMOND LUBE. I had to have my oil changed again and buy a new battery by the time it was all over.
Posted: 6/02/2012 • Link to this review
Last 3 visits, my car was always clean outside, but they do only a fair job on the windshield - usually steaks. My front mat is just thrown in. Last visit, when car was ready, the guy said there are a couple light scratches I can get out for you; just give me a couple extra bucks. It took 30 seconds and he should have included that in the wipe down.
Posted: 12/19/2009 • Last edited: 4/22/2015 • Link to this review