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Direct TV

(770) 955-2353

Marietta, GA 30067   map »

Business overview

Reviews

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Don't fall for the "free showtime for 3 months", 9/23/2008

Got the service 4 months and have been pleased with the quality over cable..Only issue was when I signed up they offered free showtime and starz for 3 months, I asked if they would start billing me... for it and was told no..Well when I checked my bill I found out they did autobill me for the channels and basically told me it's my fault and they won't give me a credit. I paid $23 extra for a channel I never watched. Bad customer service for a company that should want to keep folks long term

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Reviews

mayash

Reviews: 19

Don't fall for the "free showtime for 3 months"

Got the service 4 months and have been pleased with the quality over cable..Only issue was when I signed up they offered free showtime and starz for 3 months, I asked if they would start billing me for it and was told no..Well when I checked my bill I found out they did autobill me for the channels and basically told me it's my fault and they won't give me a credit. I paid $23 extra for a channel I never watched. Bad customer service for a company that should want to keep folks long term

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