Tommy Clay I was in the market for a " Les Paul style " guitar and I don't know the first thing about musical instruments, other than my heart and soul loves to hear music. After visiting several large music stores I stopped in at Dirt Cheap. Aaron was aware that I was not going to buy from anyone that day; but he still spent a great deal of time educating me on guitars, setup and the proper maintenance needed to keep one in new condition . He even demoed the one I liked on different amplifiers. A week passed and when I was ready to acquire this impressive Corbin guitar for my 14 year old first born son, Arron helped me with a plan to make this moment a surprising special moment for my son and family. My son had no idea at all about this . We went in to the store , Aaron put the guitar on the showcase and said to " an imaginary customer" your special order is ready. He said this as my son was admiring this beautiful guitar. Aaron started pointing out the craftsmanship of the instrument and then said Cam this one is for you . A lifelong memory was created right then !!!! Me and his Mom got big hugs too. Thank you Aaron and the staff. We will recommend you guys to everyone we know .
Posted: 4/10/2013 • Link to this review
Steve Franks and Aaron Rathbone really worked with me and helped out with a new system for our group. We changed our mind a lot and had some issues on our end, but they stayed friendly and understanding through it all. We really appreciated everything they did and we got a great price.
Posted: 10/27/2011 • Link to this review
I've played musical instruments (such as the double bass, electric bass, euphonium, tuba, and piano...sadly I never learned the recorder :( ) on and off my entire life. I've recently focused on teaching myself turntabilism through vids, and remixing. Not knowing anything about the product lines, I picked out a Mixtrack and asked if they might be able to offer other advice. About 45 minutes worth of knowledge later, I felt very comfortable with my purchase and that the people actually gave a **** about providing customers with quality service. In writing this, i'm actually going to go back today.
Posted: 3/24/2011 • Link to this review
My daughter wanted to learn the violin this year so we started looking around to buy one. I saw that Dirt Cheep Music had a decent looking student violin. It was called Brandenburg 880. I tried looking for some reviews of the instrument online. The only place that sold this brand was Dirt Cheep Music. It didn't seem to exist anywhere else. So I emailed and asked if it was an in -house brand. I was told yes it is and it's made specifically for them and to their specifications. So we drive out to look at the violin. We just saw the one on display and it looked decent enough, neither of us knows much about violins. So we had daughter measured and she needed a small size that they don't carry. They ordered it and we picked it up a week later. Imagine my surprise to find a Palatino tag on it. Palatino instruments are widely available, this store just calls it something else and leads you to believe it's some special violin that isn't available anywhere else. We plan on getting another Palatino when she outgrows this one. I just found this to be somewhat dishonest. Other than that customer service was great.
Posted: 2/21/2011 • Last edited: 4/10/2013 • Link to this review
Thanks so much for the feedback, and so sorry to hear that we did not explain the need to order a Palatino in enough detail. The Brandenburg line of instruments -is- made specifically for Dirt Cheep, and to our exact specifications. It meets all the requirements for school music in Georgia, and has been complimented by teachers and master violin makers alike for the incredible value we offer in the brand. Our Brandenburg brand features the most requested sizes, and sometimes we have smaller sizes available. In your case, the size your daughter needed must have only been available in a Brandenburg, but was available in the Palatino brand. Palatino instruments are so similar in specification to our Brandenburgs that we are very comfortable recommending them (similar materials, same warranty, and we service them in the store). However, we can offer better overall service with the Brandenburg brand because we control the quality and parts. Palatino is manufactured by The Music Link based in San Francisco, and though we have a great relationship with them, they control their own quality and parts. For whatever reason we were not clear that the size you needed at the time was only available as a Palatino and not a Brandenburg - so sorry for any confusion there! We do not misrepresent the brands we carry, and do not simply relabel Palatino instruments with our own brand. I am happy to speak with you in person to answer any questions about our instruments, and provide details on the manufacturing, sourcing, or anything else you are curious about. Thank you SO much for the detailed review - we try very hard for perfection, and it's great reviews like this that help us communicate better. We appreciate your business and support! Regards // Aaron Rathbone, GM
The staff at Dirt Cheep went above and beyond expectations during the recent purchase of an instrument. Needless to say, after being a Dirt Cheep customer for twenty-one years, my expectations were met and then some. Thanks again!!
Posted: 10/16/2010 • Link to this review
I have three boys in school bands, each one playing more than one instrument, and I have purchased all of their instruments from Dirt Cheep Music. From trombones, French horn, trumpet, to percussion, each instrument was of good quality and reasonably priced. The staff at this store is knowledgeable and helpful in meeting your individual needs. I have been a satisfied customer since 2002 and Dirt Cheep Music is MY store of choice.
Posted: 10/08/2010 • Link to this review
I have purchased several different things from Dirt Cheep Music over the past 10 years and my experience with them has been nothing short of excellent! The service is great and the value is exceptional. I recommend this company for all your music needs.
Am a guitar player in North Georgia. Have bought equipment, instruments from DCM for ten years. The prices are better than you'll find elsewhere. The guy who runs the shop is straight-up, and knows more about your equipment and instruments than you do. It's a big deal. I bought a mixing board a few months ago from DCM and emailed John with some question about mike levels or some such thing. He was back to me the same day, and the answer was spot-on. If you're looking for instruments or equipment, you can't do better. Recommend highly.
We have been personal and professional clients of DCM for over 10 years. The personalized service from a first rate staff is excellent. DCM does not try to sell you gear and services that you don't need, they concentrate on what you need that is within your budget. No staff commission means they can concentrate on the customer and not the sell. Awesome store.
I've shopped at Dirt Cheep since I bought my first guitar in 1993, and have always loved the store. The staff changes from time to time (what store doesn't?) but the atmosphere remains comfortable. I prefer to shop with a local business instead of one of the monster chains, so Guitar Center is not for me. This place treats you well, and the prices are terrific. You can buy new or used at the same price or lower than the big chains. I do want to address the negative comments in the other review about the M-Audio Uno... LEARN BEFORE YOU BUY. Not every person that works in every music store knows how every piece of gear works with YOUR equipment. Any time you deal with electronics you run the risk of incompatibility, as you should know since you're an IT professional. Don't blame the music store, or the guy behind the counter who plays guitar (gasp! in a music store?!??) while he talks. I have to defend these guys, they're the most trustworthy place around town. Do some reading before you make an electronics purchase. If you are so knowledgeable about computers and MIDI, why did you buy an incompatible cable?
Posted: 6/03/2008 • Link to this review