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Discount Camera

(415) 392-1100 www.discountcamera.com

33 Kearny StSan Francisco, CA 94108 map it »

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Business overview

Reviews

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Good Sservice and honest advice, 3/14/2011

I do not uunderstand the bad reviews these guys are getting. I went in despite the bad reviews and received very good advice even though I only bought a battery charger for my Canon EOS 5D. I ended... up buying a lens cap and UV Filter as well. They mad nice compliments about my lens as well. Two days later I called to compare their price with Amazon for a Tamron zoom lens. They said they had the lens but it would not work well with my camera. I nearly busted $654 at Amazon. I think these guys are good and honest. I most certainly will be back if I need any photographic equipment whilst in San Francisco.

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DON'T BUY FROM DISCOUNT CAMERA!, 2/16/2011

DO NOT BUY FROM DISCOUNT CAMERA.\r\rLast year when I was in the market for a DSLR, they quoted me a price for a NikonD90 that was about $400 more that Best Buy and Wold Camera. That was when I... decided they definitely do not provide a ""discount"". Needless to say, I didn't purchase my DSLR there. \r\rWhen I was ready to purchase my Canon S95, I did my research thoroughly and knew what I should expect to pay. I went in to Discount Camera because they offered the same price. A month later, I started having major problems with the camera. Canon told me to go to the store I purchased it from. I went in with a list of things that were going wrong and they said, clearly there was something wrong with the motherboard - it was defective product. THEY SOLD ME A DEFECTIVE PRODUCT. Then, they said they would send it out for repair since it was under warranty and that I would have it back in 2 weeks. 3 weeks later, I called to get an idea of when I could expect to get it back AND THEY HAD NO ETA!!! I made them call Canon and was told that Canon hasnot even started working on it and has no idea whenit will be ready.\r\rI asked to call Canon myself and was told that they couldn't give me their vendor info. So I just have to wait indefinitely for a camera i paid $400 for, just a few months ago, because, you know, they sold me a defective camera.

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Displaying 1-15 of 20

Reviews

by retinadoc52 at Citysearch

Good Sservice and honest advice

I do not uunderstand the bad reviews these guys are getting. I went in despite the bad reviews and received very good advice even though I only bought a battery charger for my Canon EOS 5D. I ended up buying a lens cap and UV Filter as well. They mad nice compliments about my lens as well. Two days later I called to compare their price with Amazon for a Tamron zoom lens. They said they had the lens but it would not work well with my camera. I nearly busted $654 at Amazon. I think these guys are good and honest. I most certainly will be back if I need any photographic equipment whilst in San Francisco.

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by Poette at Citysearch

DON'T BUY FROM DISCOUNT CAMERA!

DO NOT BUY FROM DISCOUNT CAMERA.\r\rLast year when I was in the market for a DSLR, they quoted me a price for a NikonD90 that was about $400 more that Best Buy and Wold Camera. That was when I decided they definitely do not provide a ""discount"". Needless to say, I didn't purchase my DSLR there. \r\rWhen I was ready to purchase my Canon S95, I did my research thoroughly and knew what I should expect to pay. I went in to Discount Camera because they offered the same price. A month later, I started having major problems with the camera. Canon told me to go to the store I purchased it from. I went in with a list of things that were going wrong and they said, clearly there was something wrong with the motherboard - it was defective product. THEY SOLD ME A DEFECTIVE PRODUCT. Then, they said they would send it out for repair since it was under warranty and that I would have it back in 2 weeks. 3 weeks later, I called to get an idea of when I could expect to get it back AND THEY HAD NO ETA!!! I made them call Canon and was told that Canon hasnot even started working on it and has no idea whenit will be ready.\r\rI asked to call Canon myself and was told that they couldn't give me their vendor info. So I just have to wait indefinitely for a camera i paid $400 for, just a few months ago, because, you know, they sold me a defective camera.

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by Dave999 at Citysearch

Unethical, Rip Off, Warn Your Friends

A friend from Australia was sent by a hotel concierge to this place to buy a camera. She and her -20-month old shopped and were treated well during the initial process. She got home to find that they had given her a lower grade camera for the higher grade price -- a $200 plus dollar difference. When se returned to exchange, reciept in hand. They refused and started to rough her up until she called for the ploice. They literally were manhandling a woman with a baby in a backback in the store. THIS PLACE GIVES AMERICA AND AMERICANS A BAD NAME!!!! Never send anyone there. Warn your friends, send your enemies. I was totally embarassed by their treatment of foreign visitor!

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by Bigfathen at Citysearch

Do not shop here

If you are a traveler do not shop here. They heard my accent, asked if I was from overseas, then ripped me off over $200 on the purchase of a new camera.When I went back to confront them they told me to get lost.The fact that they don't give out proper receipts should have been a warning.Stay away from this shop.

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by thujazz at Citysearch

Most expensive in town....

As my camera went dead while touring California from France, I had to buy a camera with no time to go around shops, compare prices, or buy from the internet...I was abused by the ""discount"" word... People there look much too clever .... to be honest!Now back home, I could have a look at market prices, and I found out, with no surprise, that I finally paid around 20 % overprice for a Panasonic FZ28 camera, and 50% overprice for an a-data SDHC 8GB class 6 card...Keep away from that store, that is my piece of advice!

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by CDSP at Citysearch

No Price Quotes

Living in the east bay and looking for the best deal on a Nikon D80 is most practically done on line or by phone, as taking a leisurely jaunt into the city isn't cost effective or practical for the purpose of price shopping. This company will not give price quotes over the phone, even when they stand to make a $1000+ profit. Not good business in my book!

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by carriev at Citysearch

Horrible

Go in and take up a lot of time looking at every camera in the shop- then go and buy yours online from B & H for half the price.

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by ben_m at Citysearch

Avoid it like a plague

Everything in this store is extremely overpriced (Nikon D200 + 18-200 kit: 2,700$, 2GB memory card: 190$, ...). Avoid this store like a plague. \r\rBenjamin.

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by tdylan at Citysearch

Very Rude.. Tourist Trappers, Avoid ever going in

I've been to this store twice. The first time I didn't like having to wait and wait for an assistant, but once someone helped me things were ok. I bought just a filter though after figuring out that somethings were just way too expensive.\r\rSo the second time I went to pick up just a Compact Flash card. Something you can get anywhere. Again I had to wait and wait. Then the sales guy just kind of looked at me, so I asked if he was busy. He said no, so I asked to see an item. It was $100 over priced. So I said no that is too expensive, how much is this one. He told me that if I couldn't aford anything then I he didn't need to even bother looking up the price. I was shocked. I had my young daughter with, so I didn't feel comfortable telling him what I really though. Anyway I am an executive. I make good money. Extremely insulting to be told from a sales guy that we don't want your business.\r\rI suspect that these people are not interested in selling to locals, otherwise I can't imagine making someone so mad over an item that be bought on every other corner. You'll be much happier avoiding this place.

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by redcap3000 at Citysearch

Damaged expensive lens

I called about an Anamorphic lens cleaning one day, I figured I'd treat myself and get it cleaned. Of course, they wouldn't give me a quote over the phone, so I had to come in to have them tell me it would cost 75$. I should have turned around and walked out the door (I had paid $25 before at a much smaller shop in Anchorage, Alaska.) Instead I left a $50 deposit. They called me a few hours later asking me to pick it up because they couldn't repair it. I went and picked it up gave it the look over, and noticed something. I was in a hurry so I simply just left, but when I arrived home looked at it closer and noticed scratches on the internal components. After a few phone calls and two visits to the place, they refused that they had done anything wrong. They did not say that they scratches were or weren't their before I brought it in, but they were not willing to replace the lens (~$750 value.)\r\rI took the case to the BBB. In about a month (2 weeks after the allowed time for a reponse) they said that their repair service tech as ""no amature"" and that they had not done anything to the lens. This exchange is still ongoing. I researched the company (Listed as Rancorf Inc. owner ""Steve Franco"", employees - 1) and they had several unresolved cases from the last 3 years.\r\rI implore others to file cases with the BBB. Maybe that will make them think twice about customer care.

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by delders at Citysearch

Do yourself a favor and DO NOT SHOP HERE

I have never bothered posting a review about bad service before but it was SO BAD here I was incensed (and nearly reduced to tears) from the aggressive and unfriendly mannerI gave a broad set of criteria and was told only 1 camera met it, finding it hard to believe that there is really only 1 D-SLR on the market at the moment I asked to see what else they had and was told if I didn't like his recommendation to shop elsewhere. I will. So should you. by the way Discount is just a name - not a reflection on camera prices.

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by joshuaandrews at Citysearch

The Worst

I tried to purchase a lens from Discount Camera last year and called them to inquire about various prices. They refused to quote a price to me over the phone. I went in recently to look at a Canon 5d and they said they had only 1 in stock which was in he box and they woudn't remove it. They said if I wanted to buy it, they would go get it so I could look at it. Like the other person who wrote a review about this place, I have never once written a review about any place, and was looking online to find a place in SF to go for camera equipment on a Sunday because Gasser's was closed and I refused to go to Discount Camera out of principle. These guys suck and shouldn't be in business.

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bill z.

bought a camera there and found out i over paid

i guess this place is made for ripping tourists off only. if you live in the city, only go there if you are in desperate need of a camera. i mean the ...

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Loren H.

discount camera

discount camera is the camer-a to go to if you're on a real tight budget. they have tons of inexpensive cameras that are all pretty decent. their sele...

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Steven S.

Service varies

I came here to buy my first digital camera, and it was a great experience. The person helping me seemed like he really knew what he was talking about...

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