They sold me tires a year ago and they were already bald...my fault for not rotating them. The manager came out and explained this to me and did not make me feel stupid. He offered to take care of one of the tires if I purchased another tire(which I needed). How could I pass that up? Great customer service and they have earned my business for life.
Posted: 11/22/2011 • Last edited: 4/22/2015 • Link to this review
I have been a Discount Tire fan for years now and even with new cars I go and buy their road hazard. I am fortunate enough to live fairly close to the Woodstock location because this is by far the best Discount Tire in town. The manager Mark and his assistant Darryl are some of the best people you will deal with in any business. They are friendly and very professional and treat your car like it was their own. This location should be the model for all their other locations and their competitors as well, I will not go to any other Discount Tires store, why would I when I have already found the best there is. Great service, great prices and just all around great people!!!
Posted: 11/07/2011 • Link to this review
These guys are fantastic! They great products/prices and exceptional customer service! I worked with Andrew to select my wheels who was very helpful and honest. When the items were being installed Mark and Armon checked on the work being done as if it was there car that was being serviced. Great job guys!!! I highly recommend Discount Tire in Woodstock GA !!!!
Posted: 7/19/2011 • Link to this review
Finding a good tire shop is like finding a clean McDonald's - it's darned hard. The employees tend to be a notch or two above your average tire shop employee. They're not automotive gurus by ANY stretch, but they try and are professional. I've bought three sets of tires from them and only had problems with one - got a slight vibration they can't seem to get rid of. It would be great if they actually knew how to use all the advanced features of the Hunter machines, but as I said - they're as good as any shop and better than most. Will also price match - even online shops including shipping, but it's hard to beat their prices even without price matching.
Posted: 2/26/2011 • Link to this review
I have purchased 2 sets of tires for 2 vehicles in the past 12 months. The staff is very courteous and knowledgeable. As part of their service you get a free rotation every 5,000 miles. These guys also throw in a tire balance as well at no charge. Other tire dealers I've dealt with in the past would charge for this service. I've recommended this store to several friends. I'll be back to purchase new tires again when they're needed.
Posted: 12/30/2009 • Link to this review
I purchased tires here a few months ago. At the time, there was a rebate offer on the tires. The rebate was easily submitted online and I received the check as promised. Rotation is included in your tire purchase and I received a post card reminding me to have them rotated. The staff was very friendly, and when I told the employee I would be waiting next door in the Starbucks, he said "We'll bring your car to you." When the fellow in the Discount Tire uniform walked into Starbucks and handed me my keys, the folks at the next table remarked "now that is service!" ...and I agree!
Posted: 10/16/2009 • Link to this review
Realitively new Discount Tire location (next to Wal-Mart on Hwy. 92). I 've purchased tires at other Discount Tire locations in/around Atlanta, but this one really has the type staff that truly cares about their customers. My routine tire purchase (best price around) came with an unexpected surprise...an offer to see if the mfg of my old tires provided any rebate on the used tires. Guess what...they did and I reduced the cost of 4 new tires by over $100! Now, they could have just 'forgot' to mention this and let me walk out, but they went the extra mile (so to speak) and truly provide exceptional customer service. I'm a customer for life!
Posted: 8/05/2009 • Link to this review