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Discount Tire Co.

Discount Tire Co. Auto Parts
2930 Georgebusbee Parkway nw 
Kennesaw, GA 30144
Phone: (678) 797-0447
Website: www.discounttire.com...
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Discount Tire Co. Discount Tire Co. : Auto Parts, Kennesaw, GA



Reviews
Reviews: 1

Posted on 5/19/2011

They do not stand behind their empty promises.
#1:I went in for a flat repair. They said it wasn't repairable, and added "it's dangerous to drive out with those tires". The old pressure & scare tactic. New tire cost:$400.
#2)Immediately started hearing a "noise". Got it checked out and was told most likely my struts were worn out. Got new struts. But, the noise was still there. One mechanic finally figured out that I had the wrong tire size. Went back to Discount Tire about 3 months later, and they said "oops, sorry". They changed all four out with an inferior set for free. Cost for struts: $400. Wheel alignment: $50. #3) 1 year and two months later, I noticed all four tires were starting to wear down on the outside edges (Have only put 17K miles on a 30K warranty) Also, 1 tire had a nail, and needed repair or replacement(Since I also had their "no hassles" free replacement certificate)
Their answer: Before they even checked out the tires they were trying to sell me new tires(not a good sign!) Their assesment:
Tires unreplaceable, due
1)to "uneven" wear. (The guy said that Rikens are cheap & wear out unevenly & prematurely)
2)nail is within 1/2 inch of sidewall (It was more like 2 inches), &
3) treads below 3/32. Most of the treads were well above this, but they took the reading at the lowest spot.
Bottom line:Their whole interest is to SELL, SELL, SELL, and not stand behind their empty promises. Sorry Discount, you've lost a customer.
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Reviews: 2

Posted on 3/4/2011

Horrible
600 dollars in damage to my car, of course they did not enter a ticket so they did not do, so they refused to even discuss. Go around the corner to Kauffman tire, they fixed everything Discount screwed up. I gave the manager an opportunity to correct but he wanted nothing to do with me.
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by robames at Citysearch

Posted on Citysearch on 3/4/2011
Damaged my car
Took in to rotate tires completely stripped 2 lug nuts, one was stripped from the hub so had to replace the hub. Of course they had no record, so I never brought it in after their manager told me I would have to take to a menchanic and get fixed. $ 600.00 in damage later they would not even discuss. Took around the corner to kauffmen who were excellent and fixed everything they messed up. Messed up my car, lied, said they did not do and I am stuck. Take your car somewhere else.
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by Leslie Temples at Citysearch

Posted on Citysearch on 10/29/2010
These guys are great...
They had to special order the tires I wanted and they came in 2 days early. The quote they gave me on the phone for the tires I wanted was the same price when I went inso no surprises. They were very fast and polite. They also referred me to a place to get my alignment done (G&S Auto on 41). They were great too! I give these guys a 10 out of 10. Bought Hankook Tires that drive really well and very quiet....
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by MarkWJr at Citysearch

Posted on Citysearch on 8/11/2010
Best Service in the Area
Heard good things about this place. Needed some really nice Hankook tires for my staggerd 20"" rims for my mustang. They priced them very fairly. They had to special order them which only took 2 days VERY fast. They deserve this review. After 5 Years working in retail, these guys offer the best service in price, I trust them to take care of my tire needs from now on, no one else! If you spend your money, its well spent at discount tire, hands down!!...
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