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Posted on
8/10/2011
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Centercap not mounted .. lost
I took my vehicle in to have 4 tires changed. They told me it would take 45 minutes. After 1 1/2 hours no one called my name so I inquired on the status. The car had been done for a while and just sitting in the parking lot (thus wasting my time). I got the keys and left. When I got home I noticed now that the center cap was missing since it was not mounted on correctly and flew off in transit. I talk to the manager who had me bring in the vehicle. He ordered the part from a supplier and told me it would be there by Wednesday 8/11/11. Of course the day came and no calls. I called twice and I am waiting for a return phone call. Makes me wonder if the tires were mounted correctly too. They are very nice people, but lacking in the competence department. In the tire business this can be fatal, safety and carelessness should be taken lightly.
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