I have been a dish network customer for quite sometime. I renewed my contract because they were offering free HD for life. However, that is now standard for new customers. I cancelled my service 6 months early and they are charging me $170.00 plus 15.00 in shipping for the DVR. WHAT A RIP OFF!!! I now have AT&T UVERSE which is great. If I did cancel my AT&T UVERSE service within 30 days I will not return to DISH NETWORK PERIOD!!!!!!!!!!!!!!! This company absolutely SUCKS! I will be telling everyone at my company, family, and friends to stay away from DISH.
Posted: 1/30/2011 • Link to this review
I loved Dish Network, until it was time to move. Turns out the new place didn't have a line of sight so the customer service rep told me contract couldn't be enforced and they would send me a box to return the equipment. She told there wouldn't be a cancellation fee, told me my account was zero and I assumed my account was closed. Until 2 days later when they charged $119 to my card. A cancellation charge for a service I couldn't even have if I wanted to! I started to do some research and was so disgusted by the amount of complaints for this same unauthorized automatic debit issues! The deals with the commitments are sweet for a reason- they want their hooks in your credit/debit card!
Posted: 3/04/2009 • Link to this review
Don't even consider this company. They promised me a special promotional rate of $33/month for dish TV. My bill is actually $76/month! They totally lied to me! Would you believe the contractor representing Dish Network asked my husband to dig the hole for the dish?! We also paid him $10 cash for the pole which he left to go buy at Home Depot. Then we paid him personally by check $40 to "mirror" a room so we would see certain channels in certain rooms. Hey, Comcast certainly ain't great either but stay with them if you have them. Hopefully AT&T will get uverse up in our area soon! We need healthy competition. Get everything in writing with any of them before you sign up! DishNetwork lies worse than any company I've ever done business with. They are despicable!
Posted: 3/03/2009 • Last edited: 12/28/2010 • Link to this review