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Diversified Cabinet Distributors

(678) 951-0061

5250 Brook Hollow ParkwayNorcross, GA 30071   map »

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Not walk-in friendly, 6/11/2014

I walked in to the showroom to get some pricing. First of all no one greets you as you walk in. You have to walk up to a receptionist desk to see if someone is there, which there was but doesn't even... bother standing up so you can even see her. After asking why I was there, I figured she wants to hear what I was looking for so I go into explaining, but I realized she couldn't care less and just called for a sales person. Anyway a sales lady walks in from the back and from about 30 ft away asks what I want. I walk over to her as shes still walking over so I don't have to shout, and explain. I wanted to be up front and specify exactly what I wanted. I have commercial property and I wanted a basic corner cabinet with a big farm sink for a tenant. She goes on and on about the farm sink can not be installed in a basic cabinet, they don't sell basic cabinets except to builders, and she goes on to explain farm sinks, needs to see pictures of the install area, get detailed dimensions, that estimates takes days, and my tenant may not like the basic cabinets, etc. This whole explanation was fine, except she had a tone like I was wasting her time. I called her out on it and instead of apologizing for her tone she rolls her eyes and said she doesn't understand what I'm talking about. So I walk out go to another cabinet place nearby and get an estimate with a FARM SINK in minutes, and then promptly ordered. There was no one else in DCD and I know why now.

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mandasol

Reviews: 0

Not walk-in friendly

I walked in to the showroom to get some pricing. First of all no one greets you as you walk in. You have to walk up to a receptionist desk to see if someone is there, which there was but doesn't even bother standing up so you can even see her. After asking why I was there, I figured she wants to hear what I was looking for so I go into explaining, but I realized she couldn't care less and just called for a sales person. Anyway a sales lady walks in from the back and from about 30 ft away asks what I want. I walk over to her as shes still walking over so I don't have to shout, and explain. I wanted to be up front and specify exactly what I wanted. I have commercial property and I wanted a basic corner cabinet with a big farm sink for a tenant. She goes on and on about the farm sink can not be installed in a basic cabinet, they don't sell basic cabinets except to builders, and she goes on to explain farm sinks, needs to see pictures of the install area, get detailed dimensions, that estimates takes days, and my tenant may not like the basic cabinets, etc. This whole explanation was fine, except she had a tone like I was wasting her time. I called her out on it and instead of apologizing for her tone she rolls her eyes and said she doesn't understand what I'm talking about. So I walk out go to another cabinet place nearby and get an estimate with a FARM SINK in minutes, and then promptly ordered. There was no one else in DCD and I know why now.

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