Lesson learned. This physician was very unfriendly and almost arrogant. Her name was Doctor Nailor. The other staff members were very nice and helpful to me. This business/office would do well to replace Doctor Nailor with someone more personable and friendly. I would not recommend this urgent care facility.
Posted: 3/29/2012 • Last edited: 5/23/2013 • Link to this review
I visited Doctor's Express Urgent Care on Howell Mill Road a few weeks ago and I was very disappointed in the staff there. To begin, the receptionist, a young girl, was abrupt and cold. The intake nurse was a bit more friendly but then Dr. Nailor (female) was as unfriendly as anyone could be. I will not be going back!
Posted: 12/04/2011 • Last edited: 5/23/2013 • Link to this review
I have been to many Atlanta area urgent care facilities and this is by far the best one I've seen. VERY clean and fast, the doctor was helpful and had a sense of humor. When talking about medications he let me suggest one that worked well in the past and gave me the option to call and change it if there were any problems. Great place!
Posted: 3/25/2011 • Last edited: 5/23/2013 • Link to this review
I get sinus infections often enough and they require immediate attn. I went to dr's express for the 1st time yesterday, and I was so miserable. The wait time was less than 15 min as published, and I saw Dr JAMES SHORT (super cool) within minutes. The receptionist ignored my witch-tude and was very professional and nice. The icing on the cake is that they called me this AM to check on me. I will go here for my next inevitable sinus infection.
Posted: 5/19/2010 • Last edited: 5/23/2013 • Link to this review