My dogs get excited when I drive up, which is the best sign that they like it. They get to run around and meet other dogs and they always look and smell great! The people that work there are always helpful/informative if there is something I should know about my pets.
Posted: 7/06/2007 • Last edited: 1/02/2008 • Link to this review
The lady that seems to run the place, Dawn I believe is her name, is SO mean. Would never take my dog back. Every time we would pick our dog up she would make up additional charges - DISHONEST.
Posted: 7/04/2007 • Last edited: 11/12/2008 • Link to this review
In this customer's case, she was informed up front what the charge would be and chose to take her dog somewhere else. If a charge is going to be more than I quoted at check in, I always call to let the customer know. I don't understand at all how that could be dishonesty on my part. And as for the mean part, well anyone who lets a dog get in a dirty and matted condition repeatedly is not up for a canine best friend of the year award. There are no miracles in grooming, if you have a dog in a fluffy coat: brush it several times weekly, have it groomed professionally at least weekly or shave it down. If you choose to own a high maintenance dog, then you should have the kindness to make sure the dog is comfortable. Please remember that dirt and mats are UNCOMFORTABLE for your dog. Infections can develop on the skin under the mats, flea infestations hide there and the mats pull at your dogs skin 24/7. I have a section on my website on how to care for your dogs coat and would be happy to give anyone who has questions, lessons in the proper care of your dogs coat.
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