These people tried to stick me with a bunch of bogus repairs until I got my boyfriend involved. What a bunch of crooks! Don't go here unless you want to get ripped off. Boy, I wish that I would've read these reviews first!
Posted: 3/13/2011 • Link to this review
They fixed my car OK, but I had to wait a lot longer than they told me, and they treated me like a "number". I've never felt so un-valued as a customer, so these guys must have all the business they can handle. Their customer area is a greasy pig sty, too.
Posted: 1/16/2011 • Link to this review
After 4 tries they still couldn't get my transmission right. I finally gave up and just decided to live with it. Not only did they do a lousy job, but they made it very unpleasant. And after they kept adding on fees I could've bought a rebuilt transmission from Mitsubishi for the same money. I wouldn't wish this repair shop on my enemies.
Posted: 12/11/2010 • Link to this review
The mechanic that tried to fix my truck was a complete buffoon, and I had to take it to a real shop to finish the job. I talked to Don about it, and his solution was to have the same moron mechanic try a second time and fail. Don doesn't seem to give a crap about their work or customers.
Posted: 3/11/2010 • Link to this review
I just have to say that Don was wonderful! He explained everything to me, made sure I was okay with what needed to be done to my car, and finished it that day! I had ALOT done and the bill was very reasonable...I know I would have paid alot more any other place. I would definitely recommend this place!
Posted: 6/13/2008 • Link to this review
We have two cars, and anytime there's a problem, we take it to Don. He figures it out quickly, solves the problem for an incredibly reasonable price, and if it gives any more problems, we just take it back and he takes care of it. GREAT!
Posted: 3/07/2008 • Link to this review
I have used Don Brown on 4 occasions on 3 different cars. Every time, I've had estimates from other service providers. They always want to change parts, but Don Brown consistently finds the source of the problem and fixes it. EVERY time, I've paid less than I expected to and EVERY time it has been hundreds less than the competition. He doesn't worry about what others think is the problem, he digs in and gets to the heart of the problem. Thanks for being so fair and trustworthy!
Posted: 1/08/2008 • Last edited: 3/07/2008 • Link to this review