Don't Panic Emergency Garage Door Repair

5 star rating 18 Reviews

(678) 607-6046(678) 607-6046 View Website »

Business overview

Service Area

  • Acworth
  • Cherokee/Forsyth County
  • Cobb County
  • Douglas/Paulding County
  • Douglasville
  • Kennesaw
  • Marietta
  • Smyrna
  • Woodstock

Hours of Operation

  • MON
  • 9:00am
  • 6:00pm
  • TUE
  • 9:00am
  • 6:00pm
  • WED
  • 9:00am
  • 6:00pm
  • THU
  • 9:00am
  • 6:00pm
  • FRI
  • 9:00am
  • 6:00pm
  • SAT
  • 9:00am
  • 6:00pm
  • SUN
  • 9:00am
  • 6:00pm

Reviews

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MCM in Smyrna, 7/06/2016

Words cannot express the amazing job Phil did! He came highly recommended by a good friend of mine and boy, he did not steer me wrong! From the first moment Phil answered the phone, I could tell he... was very personable and super professional. Typically businesses are against providing a quote prior to seeing what the job entails...not Phil. I kindly asked him if I could send him pictures of my issue so that he may be able to assess the damage. He called me immediately after seeing the pictures and detailed everything that was required to repair the damage - over the phone! He even noticed something off about the 'good' garage door and said that he could repair that as well. He is extremely knowledgeable about his trade and was able to explain things in terms I would understand. His quotes were beyond reasonable, I couldn't believe it. I thought for sure that I would be charged a lot more once he actually repaired the damage and find something else wrong; but, I had to eat my words. Phil stayed true to his quote and even eradicated the awful squeaky noise coming from the 'good' garage door - free of charge! He was also spot on with the amount of time he said the job would need - in fact, I believe he finished it in less time than what he originally thought. I will certainly keep his information on hand for any future repairs (fingers crossed there aren't any)/advice and will recommend his services to all my friends and colleagues - hands down! Thank you Phil!!

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Awesome Experience, 6/08/2016

Phil should be your go-to guy for garage door issues. Phil was able to diagnose my issue over the phone as well as give me a range of solutions and prices. He showed up exactly on time for our... appointment, completed the work in about an hour, and the final bill was exactly on the estimate. Great experience! Phil si professional and personable- highly recommended. Mike F Woodstock

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Displaying 1-15 of 18

Reviews

Don't Panic Emergency Garage Door Repair - Marietta, GA -  mcmulberry1

Reviews: 1

MCM in Smyrna

Words cannot express the amazing job Phil did! He came highly recommended by a good friend of mine and boy, he did not steer me wrong! From the first moment Phil answered the phone, I could tell he was very personable and super professional. Typically businesses are against providing a quote prior to seeing what the job entails...not Phil. I kindly asked him if I could send him pictures of my issue so that he may be able to assess the damage. He called me immediately after seeing the pictures and detailed everything that was required to repair the damage - over the phone! He even noticed something off about the 'good' garage door and said that he could repair that as well. He is extremely knowledgeable about his trade and was able to explain things in terms I would understand. His quotes were beyond reasonable, I couldn't believe it. I thought for sure that I would be charged a lot more once he actually repaired the damage and find something else wrong; but, I had to eat my words. Phil stayed true to his quote and even eradicated the awful squeaky noise coming from the 'good' garage door - free of charge! He was also spot on with the amount of time he said the job would need - in fact, I believe he finished it in less time than what he originally thought. I will certainly keep his information on hand for any future repairs (fingers crossed there aren't any)/advice and will recommend his services to all my friends and colleagues - hands down! Thank you Phil!!

Project Details

Area Smyrna, GA

Date June 2016

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Don't Panic Emergency Garage Door Repair - Marietta, GA -  finsfam

Reviews: 3

Awesome Experience

Phil should be your go-to guy for garage door issues. Phil was able to diagnose my issue over the phone as well as give me a range of solutions and prices. He showed up exactly on time for our appointment, completed the work in about an hour, and the final bill was exactly on the estimate. Great experience! Phil si professional and personable- highly recommended. Mike F Woodstock

Project Details

Area Canton, GA

Cost Less than $250

Date June 2016

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Don't Panic Emergency Garage Door Repair - Marietta, GA -  GirishInSmyrna

Reviews: 1

Wish All Businesses Ran Like This

This business provided the best service I've ever had from any business in my 18 years in the ATL metro area.Professional, fair and courteous.

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Don't Panic Emergency Garage Door Repair - Marietta, GA -  Athomas345

Reviews: 1

Simply the best!!

I called Phil around 10am on the day my garage spring broke. My garage door wouldn't work at all- and Phil was to the rescue!!! He said he would be out the same day and he sure was. He already had the supplies needed and fixed it on the spot. Took about an hour and his prices were perfect for our budget. If I ever need any other repairs with my garage- I will certainly call DP! I am so happy with their work. Don't go to anyone else but Phil!!

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Don't Panic Emergency Garage Door Repair - Marietta, GA -  grjatl

Reviews: 2

A true craftsman

Use Phil Spencer for anything related to your garage door. He's knowledgeable, responsive, punctual, reliable, and inexpensive relative to Overhead Door or any of the other garage door companies, many of whom I've used previously. I hired him to replace a broken torsion spring and he not only fixed that but inspected to door and made some additional adjustments to ensure everything worked properly Phil cares about the work he does and approaches his work as a true craftsman. I highly recommend him, without reservation.

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Don't Panic Emergency Garage Door Repair - Marietta, GA -  stephop

Reviews: 14

Timely and responsive

When the garage door on our rental property stopped working properly, Phil (the owner of Don't Panic) came out right away. He diagnosed the problem and let me know my options. Then he made the repair as promised. A day or two later, the tenant had apparently messed up the door again, and Phil made another trip to repair it again, and he didn't charge an additional fee. I would recommend Don't Panic for garage door repairs, and I intend to use Phil's services again when necessary in the future.

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Don't Panic Emergency Garage Door Repair - Marietta, GA -  essvee

Reviews: 1

Courteous & Excellent Service at Reasonable Cost

Don't Panic - Phil Spencer, was highly recommended by a satisfied neighbor. Now I am one too. Mr. Spencer was professional, courteous and explained what was wrong with our garage door, made a couple of fixes demonstrated what we could do to fix it ourselves next time and did a couple of maintenance items to reduce grating sounds etc. The charge? He refuses to charge for labor - just a minimal travel charge - that's much less than others I used before. We need more businesses like Mr. Spencer's. I will strongly recommend Don't panic to anyone - you don't even need to shop around.

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Don't Panic Emergency Garage Door Repair - Marietta, GA -  azazello

Reviews: 2

Couldn't Ask for Better Service

Very impressed with Phil. He arrived right on time, explained the repair well, then did the job quickly (replaced broken torsion springs). He was able to take credit card right on the spot (many other companies do not); and to top it off, the price was better than another company quoted! Will definitely be using "Don't Panic" for all my garage repair needs.

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Don't Panic Emergency Garage Door Repair - Marietta, GA -  AtlantaRoofGuy

Reviews: 6

Could not be happier!

As the owner of my own small business, I am very particular about who I select for services. Phil is a professional and knows his business inside out. I would recommend him to everyone and his price was honestly very, very reasonable. Thanks Phil for fixing the garage door - it now works perfect and I can actually lift it!

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Don't Panic Emergency Garage Door Repair - Marietta, GA -  KBB_74

Reviews: 4

Great service!

Phil replaced a broken spring and cables for us. Excellent work, great price & friendly service. A+!

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Don't Panic Emergency Garage Door Repair - Marietta, GA -  jasvance

Reviews: 2

Great Garage Door repair man

Phil replaced 2 torsion springs for me and was knowledgeable, friendly, professional and reasonable.

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Don't Panic Emergency Garage Door Repair - Marietta, GA -  jdsesq

Reviews: 1

Beyond the Customers Expectations

There are three companies that consistently go way beyond the consumer’s reasonable expectations – REI, Costco, and Don't Panic Emergency Garage Door (“DP”). A little over a year ago I called DP to fix a broken spring on my garage door. Phil arrived on time and repaired the spring for about the same or less than what the other companies quoted (I can’t recall DP’s exact price at this time). He was professional and courteous. This is what I would expect from any good company. Just recently, on Labor Day no less, I had problems with the sensor in one of the garage doors so I called DP again. Rather than jump at the opportunity to make more money off my garage door problem Phil offered a couple of things I could easily do on my own that might remedy the problem. I did as suggested and the garage door again worked as good as new. A company that is willing to give you free suggestions that may eliminate the need for their services, is a company well worth considering during those times when you may truly need their help. I would not hesitate to call Don’t Panic Emergency Garage Door for any of my garage door service needs. See also my Yahoo review of DP.

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Don't Panic Emergency Garage Door Repair - Marietta, GA -  MariettaHomeowner10

Reviews: 2

Awesome Job

Phil replaced the springs in my garage door. He arrived at the scheduled time and was very courteous and professional. He had my garage door in perfect working order in about an hour. His price is the best I've found and his work is excellent. I would highly recommend "Don't Panic" to anyone!!

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Don't Panic Emergency Garage Door Repair - Marietta, GA -  Eph2v8

Reviews: 1

True to his word. Great Service.

Phil, the technician, was at my home at his originally projected arrival time. He had the necessary parts. Service was courteous and fast. In addition to the repair, Phil showed me adjustments he made to improve the doors operation. Now, my garage door is much more quiet. And it works better than it ever has. I would recommend Don't Panic to a friend.

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Don't Panic Emergency Garage Door Repair - Marietta, GA -  GUOLIANG

Reviews: 1

Excellent

I had a broken extension spring and called four garage door companies. The estimated cost given by the “Don’t Panic Garage Door” was the lowest. It is not difficult for me to make a choice after reading 10 reviews on Kudzu and Yahoo, all of which gave ‘Don’t Panic’ a five star rating. I called Phil at 11 am and he was able to come at 4:30 pm the same day. As expected, he was friendly, dependable, prompt and professional. After replacing the extension springs, he also helped with lubricating the track of garage door opener to reduce the noise. The work is excellent. Thanks to the reviewers. I really hope the Cobb County’s ‘Homeowner Referral Guidebook’ would add this company to it. Guoliang of Marietta

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