LIC# ROC268242 FLAWLESS RECORD WITH THE BETTER BUSINESS BUREAU
* 24-Hour Service Available
This was the third company that I called, all prices were comparable, but Door Doctor was able to perform the repair the same day. The mechanic was very friendly and went over all my options.
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When spring broke on our garage door, I called Door Doctors. They were prompt and helpful. I did decide on a new insulated door because mine was cracking and am happy with the results. Although they would have repaired the old one, had I desired.
Posted: 10/06/2009 • Link to this review
Went out to open the garage a couple days ago, and no luck, both springs had busted! I found these guys here on Kudzu, and called them up. They quoted my $200-$250 and were here in about an hour. After replacing the springs, the tech showed me that I needed new bearings ($75) and then a strut to keep the door from cracking further ($45.) Add tax, and I ended up paying $390. But, the door works flawlessly now, and frankly I couldn't have done the work myself without much research and many hours, which I don't have! All in all, a good job, even if it did end up costing a bit more than I'd hoped!
Posted: 7/14/2009 • Link to this review
Our garage door wouldn't open so we called Door Doctor West Inc and they came out same day to fix it at no extra charge. They gave me all the options as far as price was concerned and then fixed the door in no time at all. I am confident I got the best price in town and I recommend them for anyone who has the garage door blues.
Posted: 3/17/2009 • Last edited: 7/23/2010 • Link to this review
Was willing to respond within an hour for a door spring replacement. Didn't need it that soon, so made a next-day appointment that fit my schedule. Inspected door and lubed rollers as part of service call. Will continue to use and recommend this business.
Posted: 2/14/2009 • Link to this review