Downs Safe & Lock Co Inc

5 star rating 52 Reviews

(404) 873-2515(404) 873-2515 View Website »

1846 Cheshire Bridge Road NEAtlanta, GA 30324

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Business overview

Service Area

  • Alpharetta
  • Buckhead
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Norcross
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Types of Products

  • Deadbolts
  • Desks or Cabinets
  • Digital Door Locks
  • Door Locks
  • Gun Locks
  • Luggage or Trunk
  • Magnetic Locks
  • Master Key System
  • Padlocks
  • Patio Door Locks
  • Safes
  • Security Gates
  • Security Systems
  • Window Locks

Residential

  • Break-in Repairs
  • Emergency Service
  • Guarantee or Warranty
  • Homes Unlocked
  • Locks Rekeyed
  • Mobile Service
  • Peephole Installation
  • Radio-dispatched
  • Remove Broken Keys
  • Safes Unlocked

Commercial

  • Door Closers
  • High Security Locks
  • Install Master Key Systems
  • Install Panic Hardware
  • Master Key System
  • Rekeying
  • Safes
  • Security Systems
  • Store Front Hardware

Kudzu's "Best Of" Winner

2012

Hours of Operation

  • MON
  • 8:00am
  • 5:00pm
  • TUE
  • 8:00am
  • 5:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 5:00pm
  • FRI
  • 8:00am
  • 5:00pm
  • SAT
  • SUN

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1900

Languages Spoken

  • English

Reviews

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Once again great service., 5/17/2012

We have used Downs since our store opened up in 2/2010, always great service and fast. D Ratner The "Dump".


Great service, 3/06/2012

I had a great experience working with downs safe and lock. Very knowledgeable, accommodating to my schedule and fair prices. Scotty, the locksmith did a fantastic job walking me through my options to... add security to my new huse. I highly recommend them.

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Displaying 1-15 of 52

Reviews

Downs Safe & Lock Co Inc - Atlanta, GA -  TheDump

Reviews: 1

Once again great service.

We have used Downs since our store opened up in 2/2010, always great service and fast. D Ratner The "Dump".

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Downs Safe & Lock Co Inc - Atlanta, GA -  Homeowner438

Reviews: 1

Great service

I had a great experience working with downs safe and lock. Very knowledgeable, accommodating to my schedule and fair prices. Scotty, the locksmith did a fantastic job walking me through my options to add security to my new huse. I highly recommend them.

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Downs Safe & Lock Co Inc - Atlanta, GA -  helenpeters

Reviews: 1

Quick and Professional

Downs came today to rekey the locks to my house. They were extremely accommodating to my schedule, quick, curteous and professional. Serviceman David Morris even fixed a loose coathook near my door without my even asking. I would recommend Downs to any friend or neighbor.

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Downs Safe & Lock Co Inc - Atlanta, GA -  Newhomowner

Reviews: 1

Great local locksmith

Polite and Professional. Pleasant on the phone, no delay in calculating the estimate for rekeying my home. Fair price. Accommodated my request for a specific time of day to arrive for the job.

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Downs Safe & Lock Co Inc - Atlanta, GA -  Biker56

Reviews: 1

Biker56

David arrived early, was very professional and did a great job of changing the deadbolts, and creating new keys. The service was prompt as promised, efficient and professional.

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Downs Safe & Lock Co Inc - Atlanta, GA -  zayanbayen

Reviews: 1

Above and Beyond Standard Customer Service

Amazing customer service. I needed locks changed, they were fast and did a great job. My AC wasn't working so the poor guy had to work out in the heat and my house was almost 90 degrees. He was so kind and even helped me figure out why my AC wasn't working. The control unit didn't have batteries in it. He even gave me batteries and put them in for me before he left. I would reccomend this company very highly to anyone needing this type of service.

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Downs Safe & Lock Co Inc - Atlanta, GA -  lostinatlanta

Reviews: 4

Great Place

I misplaced my front door key and I was able to bring the lock to their shop and they rekeyed it for me within 5 minutes for just $14. Can't beat the price and convenience. They were also able to copy a special key for me that several other places did not have .

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Downs Safe & Lock Co Inc - Atlanta, GA -  RamblinWreck

Reviews: 1

Many, Many Deadbolts

I moved into a new townhome that had almost 10 deadbolts plus normal door locks. I had many contractors in and out before I moved in, so I needed to re-key. I thought it would be an all day job, but Scotty made it look easy. He was fast and efficient. I'd definitely use Down's again.

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Downs Safe & Lock Co Inc - Atlanta, GA -  ATLNZ72

Reviews: 3

Great Service

Scottie fixed my broken lock within hours of me calling Downs. Great service, fair price - will use again.

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Downs Safe & Lock Co Inc - Atlanta, GA -  theatlguy

Reviews: 1

Very Pleased

A locksmith from Downs re-keyed the locks on my house this morning. He showed up on-time, the service was prompt, and he did a great job of answering all of my questions. The locks work better than they did before he did the work.

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Downs Safe & Lock Co Inc - Atlanta, GA -  nolegrad

Reviews: 10

Very pleased, A+++

Had all locks on our new home re-keyed. Our tech, Steven, was right on time and was very personable, knowledgeable and efficient. I think their prices are fair and would recommend them to anyone.

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Downs Safe & Lock Co Inc - Atlanta, GA -  tybee786

Reviews: 1

Great service!

I had called for service at 5:00pm on the day before Christmas Eve. At my request, Downs had someone at my house at 8:00am the next morning. Scotty explained the process, offering different options, and he quickly rekeyed the locks based on my preferences. I was able to beat the holiday traffic out of town. Two thumbs up for Downs (and Scotty)! Best bonus: They gave me a discount for mentioning Kudzu when called to set up service.

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Downs Safe & Lock Co Inc - Atlanta, GA -  winokur

Reviews: 1

New locks

Scotty was a pleasure - a terrific, pleasant dispostion, very efficient, and efficient. I highly recommend Downs and Scotty in particular.

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Downs Safe & Lock Co Inc - Atlanta, GA -  manunderstress

Reviews: 4

Good Work - Excellent Customer Service

Below is my original review, this is an update: Downs discovered that the tech overcharged me by mistake. They corrected the situation promptly, refunded the amount, and added a 10% discount for being a kudzu referral. That's what I call top notch customer service! -- I had Downs install a strikemaster on two doors and swap out a deadbolt. The strikemaster I find to be a pretty ridiculously expensive piece of metal. $99? WTF... And installation was $85 for each strikemaster. All of this would be acceptable if they didn't charge a $75 "service charge." I needed this work done, so I agreed to these prices. Had I not been rushed, probably would have done this work myself. The tech was certainly qualified and did a fine job. Just found the pricing for what I had done to be expensive.

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Downs Safe & Lock Co Inc - Atlanta, GA -  Joy73F

Reviews: 1

Great Service

I called Downs after moving and they scheduled for the next day. We had 4 deadbolts that needed to be drilled & installed. Two guys came and were done in no time. We feel safe and secure.

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Showroom and offices located at 1846 Cheshire Bridge Rd, Atlanta.

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