Dr. Air Duct LLC

4 star rating 38 Reviews

(678) 668-9908(678) 668-9908 View Website »

1682 James Jackson Pkwy NWAtlanta, GA 30318

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Reviews

  • Dr. Air Duct   LLC - Atlanta, GA -  happyeverafter1

    Reviews: 3

    Extremely Impressed with Dr. Air Duct
    happyeverafter1 (3 reviews)
    5/01/2013

    The technicians came out, did a great job, showed me the air duct cleaningprocess, and cleaned up after themselves.English is not my first language, but they were very patient in explaining the whole process. I am using them for chimney cleaning when it gets colder

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  • Dr. Air Duct   LLC - Atlanta, GA -  home85

    Reviews: 0

    Great company!
    home85 (0 reviews)
    7/31/2012

    These guys were great! They cleaned my air conditioning and my dryer vent. They were clean, quick and polite. They called before they arrived and they didn't ask me to wait in all day like some other companies I called. Thanks for all the helpful reviews Kudzu users- you helped me find a great company! I would use them again without hesitating.

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    Dr. Air Duct LLC replied on 4/15/2013

    Dear home85, Thank you for using us for air duct and dryer vent cleaning. It was a pleasure working with you. We look forward to working with you in the future:)Melanie

  • Dr. Air Duct   LLC - Atlanta, GA -  homeatl321

    Reviews: 6

    Destroyed My Dryer Vent and Won't Call Me Back
    homeatl321 (6 reviews)
    7/27/2012

    We had Dr. Air Duct come and clean our vents and then they upselled us to clean our dryer vents. They did not connect the dryer tube on the wall or the dryer when they were done and they completely mangled the ends of the tube. They didn't say anything about it when they left and when we turned on the dryer, all the hot air and dust blew into our laundry room. I called to get a refund and they still have not called me back. Will never use them again and would not recommend using them unless you want a company who doesn't even call to rectify the situation.

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    Dr. Air Duct LLC replied on 4/15/2013

    Dear homeatl321, Wow, that does sound horrible. Dr. Air Duct has a team of experts that work with us. That does not sound like Dr. Air Duct was the company that came out to your home. Our technicians are very professional in their services. However, I do apologize for any unprofessional services you received.

  • Dr. Air Duct   LLC - Atlanta, GA -  Sphinx06

    Reviews: 8

    Not touching these guys
    Sphinx06 (8 reviews)
    1/16/2012

    Made 1st appt and never showed. They were 2 hrs. late on next appt. One tech dirtied walls with blackened hands. Then could not screw back return guard they took off. Had to pay someone else to fix that. Poor customer service! Thank goodness Groupon refunded our money. Think long and hard at who comes to the door before allowing them to do work.

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    Dr. Air Duct LLC replied on 4/15/2013

    We apologize that you did not have a good experience.

  • Dr. Air Duct   LLC - Atlanta, GA -  attylawdhg

    Reviews: 1

    You get what you pay for...
    attylawdhg (1 review)
    9/20/2011

    I bought the Kudzu deal for $89.00 and I got a technician that had been with the company for 3 weeks. He failed to cover the fireplace with plastic before starting. Why is that so important??? Because soot was on every surface of our entire downstairs after he was done. I asked, "the last time I had the chimney swept, the guy covered the fireplace with plastic, do you guys not do that?". He replied that he was never told to do that, so he didn't have any intention of doing it. I should have stopped him right there, but I mistakenly thought his vacuum might catch all the soot. BIG MISTAKE.

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    Dr. Air Duct LLC replied on 9/30/2011

    Thank you for using Dr. Air duct for your chimney sweep service. While we make every effort to do a great job and treat your home with care, mistakes do happen. Another technician came out and cleaned the carpet where the soot fell and also cleaned additional areas of the carpet that we did not get soot on. We always aim for our customers to be satisfied and we are very happy that you made us aware of the situation. Thank you for your time and patience.

  • Dr. Air Duct   LLC - Atlanta, GA -  iamgonnasue

    Reviews: 0

    A Great Value
    iamgonnasue (0 reviews)
    9/17/2011

    Dr Air Duct is obliviously a start up business from some of the mistakes they made but they did a great job on their Chimney sweep and Dryer vent cleaning they also didn't cut corners u love the job they did. I strongly recommend their service.

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    Dr. Air Duct LLC replied on 9/20/2011

    Hello,Thank you for using Dr. Air duct. We are glad you had a great experience and look forward to working with you again. Thank you, Melanie

  • Dr. Air Duct   LLC - Atlanta, GA -  stinawood2

    Reviews: 1

    Chimney Sweep and Air Duct Cleaning
    stinawood2 (1 review)
    9/13/2011

    My wife purchased the chimney sweep deal and based on the Kudzu reviews we decided to have the airvents cleaned as well. While the rep who came to the house was nice, the job was poorly done. Once the vent covers were removed, it was obvious that only the return vent was dirty. The rep said that the $250 charge could not be adjusted to only clean the return and unit. In hindsight, I should have canceled at that point. The final result was a mess around each vent where they removed and replaced them and several vents were put back on backwards. Having to clean up and fix air vents after paying this "cleaing" company $250 to have the air vents cleaned is difficult to deal with. After addressing these concerns with the rep he said he would have the owner call me which hasn't happened (this was on 9/6). I do not recommend contracting this company.

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    Dr. Air Duct LLC replied on 9/14/2011

    Thank you for using Dr. Air duct for your chimney and air duct needs. We apologize that you were unsatisfied with the price and the dust around the vents. We would have come back out and cleaned that area but unfortunately we can not change the price of a job. $250 for air duct cleaning is an excellent price as it includes the furnace cleaning as well as using disinfection with organic solution.

  • Dr. Air Duct   LLC - Atlanta, GA -  burgerandfriesgirl

    Reviews: 0

    Best Chimney Sweep Company around!
    burgerandfriesgirl (0 reviews)
    9/13/2011

    Great deal going on right now. I absolutely love it. I purchased the deal for $89 and it is money well spent. The technician was very helpful and he cleaned out everything so thoroughly, it looked brand new. I will recommend and use Dr. Air Duct again. Thank you, Tae

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    Dr. Air Duct LLC replied on 9/14/2011

    Thank you for contacting Dr. Air duct. We are very happy to have you as a client and we look forward to working with you again.

  • Dr. Air Duct   LLC - Atlanta, GA -  trScott999

    Reviews: 3

    Be afraid, very afraid
    trScott999 (3 reviews)
    6/14/2011

    Same company as Eko Fresh Cleaning and they mysteriously have the same reviewers. Would not trust them to ever come into my house again.

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    Dr. Air Duct LLC replied on 9/08/2011

    Unfortunately we can not please everyone. We came out and cleaned and spent over 4 hours making his home clean and sparkling. Eko Fresh cleaning is a sub company of ours and it is common for our customers to use the services of Dr. Air Duct and Eko Fresh Cleaning.

  • Dr. Air Duct   LLC - Atlanta, GA -  smyrnamom

    Reviews: 1

    poor clean up
    smyrnamom (1 review)
    6/13/2011

    They were friendly and seemed to do a good job. Beyond the tops of the vents who really knows how well the vents are cleaned. They didn't clean up after themselves at all! Left a dusty mess at the location of every vent. I had to clean after they left! I wouldn't reccomend them to friends or call them again.

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    Dr. Air Duct LLC replied on 9/08/2011

    The vents were cleaned well inside and out. If the customer had called us, we would have come back and cleaned up all the areas that she felt were a mess. We stand behind our name and good reputation. Unfortunately, we are just finding out about the dissatisfaction through this review. We are always here to make our customers happy.

  • Dr. Air Duct   LLC - Atlanta, GA -  shay123

    Reviews: 2

    The Worst Company I ever dealt whit
    shay123 (2 reviews)
    2/25/2011

    DR Air Duct sends shivers up my spine. I am a very polite person and never speak ill of anyone but this company has forced me to issue a warning. Stay as far away from them as possible. My home is destroyed. They came to clean my carpet and their workers joey and jack left muddy footprints on my carpet and it has a horrible smell that won't air out.

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  • Dr. Air Duct   LLC - Atlanta, GA -  FMCutler

    Reviews: 0

    My dryer works better now.
    FMCutler (0 reviews)
    8/01/2010

    We thought ourt dryer was about dead. It took almost two full cycles to get a load dry. My neighbor had just recently had this done with good results. So I thought we would give it a try. We used Dr. Air Duct to do the job and were pleased with the results. Our dryer is working much more efficiently now and I see that with proper maintenence will last us a long time. F. Cutler

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  • Dr. Air Duct   LLC - Atlanta, GA -  jjlennox

    Reviews: 0

    Returning Customer
    jjlennox (0 reviews)
    7/26/2010

    I have used this company twice over the last few months and have been very happy with the service. These people are very polite, hard working and helpful as far as answering all my questions. Jack L.

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  • Dr. Air Duct   LLC - Atlanta, GA -  JoshCamp

    Reviews: 0

    Very Knowledgeable Staff
    JoshCamp (0 reviews)
    5/19/2010

    Let me tell you about the experience I had with the cleaning Dr. Air Duct provided. The customer service is very good and professional. I had many questions about this service. The receptionist and cleaners from Dr. Air Duct were patient and answered all my questions. I was very sasified with the cleaning and couldn't have found a better company. Josh C.

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  • Dr. Air Duct   LLC - Atlanta, GA -  flowerbysandy

    Reviews: 0

    Everything's okay at my house now
    flowerbysandy (0 reviews)
    4/19/2010

    I used this company before and they really helped me out. This time I hired them to clean my air ducts and they did just as good a job. I have a couple of dogs and they shead a lot! I know that my house was getting really furry and I was sure the inside my vents were too. I removed the vent cover in my kitchen and looked inside and saw that it needed to be done. Anyways, long hair story short, my house is in great shape thanks to this company. Excellent job again. A less furry, Sandy k.j.

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Business details

Service Area

  • Acworth
  • Alpharetta
  • Buckhead
  • Buford
  • Cascade Heights
  • Cobb County
  • Conyers
  • Covington
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Marietta
  • Midtown
  • Norcross
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Hours of Operation

  • MON
  • 8:00am
  • 11:00pm
  • TUE
  • 8:00am
  • 11:00pm
  • WED
  • 8:00am
  • 11:00pm
  • THU
  • 8:00am
  • 11:00pm
  • FRI
  • 8:00am
  • 11:00pm
  • SAT
  • 8:00pm
  • 11:00pm
  • SUN
  • 8:00am
  • 11:00pm

Photos

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