As a new client, I was "extremely clear " of my intent to obtain progressive lens glasses due to the need for distance driving, basic reading & for daily computer use. What I asked for WAS NOT received. My first use of the glasses was visually uncomfortable yet I was advised to wear them and allow my eyes to adjust. After a week I found there was no difference & that in fact I could not read street signs at a short distance without blurring. I went back & asked to be re- evaluated & was treated by the fitting technician as if I was the issue, not the glasses.The fitting technician was both aggressive and curt in her poor customer service skills. I continued to say the glasses were not right. Rather than reexamining the prescription at that moment, the nose pads were adjusted and I was told to go outside and look across the street at street signs to see if it was clearer. Seeing no difference, I asked her to take my glasses & revaluate the prescription of which she came back to say it "matches exactly" to the written prescription. Knowing I was getting no where with her, I left the office feeling "brushed off" and unappreciated. I then went to another eye doctor who advised me I had not been provided progressive lens, thus the reason my distance vision was not clear. After a new exam & corrected lens provided my vision was now perfect. Would I recommend Rothbloom Eye Care...absolutely NOT!
Area Smyrna, GA
Date October 2016
Posted: 11/21/2016 • Link to this review
Dr. Le at Rothbloom Eye Care was the most incredible eye exam i have ever had. She goes above and beyond to explain what she is doing and why she is doing it. She was extremely thorough and remains very engaged with you every step of the way. She is gentle and informative. I felt she really cared about me as a patient. I have a very complicated medical history and she happily and patiently went through it with me. The incredible experience did not end there. I then met Loraine who assisted me in selecting the perfect frames just for me. She was very knowledgeable and spent a lot of time helping me. I highly recommend Rothbloom eye care. Prior to this i had always gone to the places at the mall. This was above and beyond any of these types of places.
Date August 2016
Posted: 8/08/2016 • Link to this review
My visit to Dr Rothbloom was a positive experience from start to finish. The staff were all welcoming, friendly & professional. Equipment was state of the art. Dr Rothbloom was extremely helpful and informative. I'm so glad I went to him & will continue to have my eyes & my family's eyes checked here.
Posted: 6/28/2011 • Link to this review
Doctor Rothbloom has been my eye doctor for about 5 or 6 years. I have always found him to be respectful, professional and informative. My recent visit with him was no different. I went in feeling blind and came out feeling as if I had been healed. He has an excellent staff, particularly Andrea and Betty. Like the title says, when it comes to *MY* eyes, I trust no one else.
Posted: 7/08/2010 • Link to this review
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