Do not, I repeat, do not, shop with DHI! My wife and I purchased a Sofa and Loveseat combination back in October and were told 8-12 weeks for delivery at the time. When 12 weeks rolled around, I began to call, only to be told by Elizabeth in customer service that the couches would be here next week, then next week, then next week. Finally, after 18 weeks, I got to speak with the owner, George, who first tried to bargain with me on the amount of compensation I was going to get...then eventually caved and refunded $400 of my purchase for the inconvenience and guaranteed me that the couches would be here "next week" (heard that one before). After waiting another week, and no couches, I finally got smart and cancelled the order for a full refund. We went to Haverty's to get some couches (nearly the same thing, at the same price), and they are already sitting in my living room, 5 DAYS later! AVOID DHI AT ALL COSTS!
Posted: 3/17/2012 • Link to this review