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Dream Katcher Lodge

(865) 777-9777 dreamkatcherlodge.com

11253 Kingston PikeKnoxville, TN 37922 map it »

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Business overview

Reviews

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Home away from home, 2/27/2012

Dream Katcher Lodge has a great atmosphere, and my animals have never been so happy to see a group of people more than when I take my them to Dream Katcher Lodge, I think it is because they are... spoiled with attention. The facility is very clean, and the staff is always very friendly. Dr. Bass, and the staff are very knowledgeable of their job at the facility, and always go the extra mile to make it known that my animals are happy there, be it pictures that are sent via email, or a quick phone call to tell me how they are doing. I am glad my kids have such a great home away from home.

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Home away from home, 2/27/2012

I would not take my animals, 2 dogs and a bunny, anywhere but Dream Katcher Lodge. They staff there is extremely friendly and welcoming. It is very obvious the know what they are talking about and... have knowledge in their field. It is also clear that the staff love their job, and all the animals that come in, be it dog, cat, bird, or fish. The facility is very clean, more clean than any other facility I have been to, it is obvious they clean regularly. My animals come home just as happy as they entered, well rested and well loved. I recommend Dream Katcher Lodge for any animals that need boarding.

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Displaying 1-9 of 9

Reviews

SammieN

Reviews: 1

Home away from home

Dream Katcher Lodge has a great atmosphere, and my animals have never been so happy to see a group of people more than when I take my them to Dream Katcher Lodge, I think it is because they are spoiled with attention. The facility is very clean, and the staff is always very friendly. Dr. Bass, and the staff are very knowledgeable of their job at the facility, and always go the extra mile to make it known that my animals are happy there, be it pictures that are sent via email, or a quick phone call to tell me how they are doing. I am glad my kids have such a great home away from home.

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by smn1589 at Citysearch

Home away from home

I would not take my animals, 2 dogs and a bunny, anywhere but Dream Katcher Lodge. They staff there is extremely friendly and welcoming. It is very obvious the know what they are talking about and have knowledge in their field. It is also clear that the staff love their job, and all the animals that come in, be it dog, cat, bird, or fish. The facility is very clean, more clean than any other facility I have been to, it is obvious they clean regularly. My animals come home just as happy as they entered, well rested and well loved. I recommend Dream Katcher Lodge for any animals that need boarding.

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by Sillybean19 at Citysearch

Great Service

This is without a doubt the best boarding facility around. The facility is gorgeous and the cleanest I have seen. The staff is very friendly and are all about your pet. They tailor each stay to your pets needs. They go above and beyond to provide a luxury stay for each pet.

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by fellowdoglover at Citysearch

Great Place!

Without a doubt I would use this boarding facility again! My dogs are always well cared for while staying at the Lodge. Dr. Bass and her staff do a fantastic job. Their quality of care is above any other boarding facility we have been to. The place is spotless! My dogs pull me all the way to the door just to get in and greet everyone with wagging tails. It's nice to have a place where my dogs can go on a vacay, while I go on mine.

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by Govols123 at Citysearch

The kindest staff!!

My ""kids"" (1 dog and 2 cats) recently stayed at Dream Katcher Lodge and they came home happy, rested, and well loved. My kitties were not stressed, and my dog was more interested in saying goodbye to the staff than he was to saying hello to me! I know that they enjoyed their ""cuddle time"" because the staff told me things about my kids that they would have not otherwise known about. I feel confident that this is the only place I will ever be able to leave my family members because the folks at Dream Katcher understand that these are my ""children"". Five stars are not enough!!!!!!

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by Vernon1 at Citysearch

Very good place

AS I think this writer had left negative reviews on other sources, I felt it proper to reply the same way. Everything about this place is Five Stars. With Mili as their leader it would be nothing else. As a vet, Mili is extremely qualified and has has a beautiful dog-side manner. We have laughed and cried with her for more than twenty years. Ella has stayed there several times and seems to really enjoy it. She comes out clean and healthy and happy to see us. She does manage to visit the staff to say good bye which is a very good sign. They treat her well. I have walked through the building when they were not expecting guests several times and the place is spotless. We really like her staff as well. They are fully competent and involved. The place is not cheap but you get what you pay for here.

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by bms034 at Citysearch

Do Not Use!

If the owner, MILI BASS, is also a veterinarian it seems like she and her staff would have noticed your dog's condition and would have contacted you or your veterinarian while you were out of town. It sure doesn't sound like they are in the business for the the better of the animals. Sounds like it's all about the $$$$ to me. I have heard that before - MILI BASS is rude and very judgemental of her clients. I WILL NEVER GO THERE!\r.

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by vwooley at Citysearch

Best Boarding facility in Knoxville

Dream Katcher Lodge always provides an outstanding level of care to my dog. I have always found the staff and owner Dr. Mildred Bass to be very caring and professional. The lodge is always clean and my dog loves the individual attention. Dr. Bass has always provided sincere care and attention to me and many others I have come in contact with. She and her whole staff are very dedicated to providing an extremely high level of care to every animal. I have used this facility many times and will continue to do so.

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by unowen412 at Citysearch

AVOID THIS BOARDING FACILITY

My dog left with horrible runny feces that my veterinarian said was picked up at the kennel. When I brought it to the attention of the owner, Mili Bass, she was extremely rude and said my dog must have had it when we dropped her off. Then she walked around the corner and I overheard her laughing at me to a co-worker. Terrible place, EVEN WORSE was the owner, MILI BASS. I WILL NEVER GO THERE AGAIN!!

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