I was ultimately VERY disappointed in the quality of our playset. I understand all of the other excellent reviews and I noticed they all seem to be posted right after installation. I was initially impressed by the supposed "construction" of the set, and didn't mind the fact that it took them 3 weeks to come out for the install, but just wait for a few months to a year and see what will happen. My little ones are not heavy at all but the inferior screws they install the swings with will shear off with time we found. Our little one had a scary spill and fortunately wasn't more than a little bruised. I can't believe this company doesn't use heavy brackets with huge bolts that go all the way through the post for security. You would think for the money the wood would be better treated but no, you are on your own there. The carpenter bees LOVE the stuff Dreamtime uses so make sure you spend more and seal the wood. The swing set also rocks a bit and my husband had to secure it down into the ground more after only a few months. The owner Kent is very unresponsive and has a terrible attitude. I wonder how many kids have had a fall off of these swings. He does not even take the time to discuss any matter with you he pushes it off on a receptionist who must be miserable always having to tell people no, he won't assist. There are many excellent companies out there that take more pride in their work I'm sure.
Cost $500 - $999
Date November 2015
Posted: 12/16/2016 • Link to this review
We were extremely pleased with the service! Natalie, the sales girl (forgot her name) and the installers were all quick and professional! Thank you for making our son's Christmas! Chelsie
Posted: 12/19/2012 • Link to this review
I did a lot of research before buying a swing set. Dreamtime Outdoors has an impressive line and the quality of construction/materials are vastly superior to the boxed sets I found at BJ's and Costco. The service was phenomenal, and I had the swing set installed in less than a week. When comparing prices make sure to consider the cost of installation. Dreamtime's prices include installation.
Posted: 9/07/2012 • Link to this review
I always got quick, accurate answers from the office staff about the construction of our playset. We are very happy with the set-it is high quality and well built.
Posted: 6/20/2012 • Link to this review
A neighbor who's kid was playing on or Dreamtime play set said that it was like something her father built for her when she was a kid. I would definitely recommend this company. They are honest and trustworthy as well as trusting.
Posted: 6/19/2012 • Link to this review
This company had wonderful service from the moment we entered their store! Natalie knew exactly what she was talking about and since we were new to the area told us where her competitors were to go and compare. We went back to dreamtime outdoors and are so happy we did. The men who came out to assemble the set were friendly and did a great job! Very impressed with price, quality and service.
Posted: 5/10/2012 • Link to this review
"Best playset ever" were the first words out of my kids mouths as they ran to their new playset. If that isn't enough then I can add that they provided excellent service and delivered an amazing product. We price compared with other brands and found that we got a ton more for our money using dreamtime. We were able to customize the set to exactly what we wanted. This is something we found as a huge limitation with other vendors.
Posted: 4/07/2012 • Link to this review
We have had our Dreamtime playset for 5 years and it is still in excellent condition. Dreamtime installed the set perfectly into the woods in our backyard... it looks as though it was meant to be there. Our kids (7 and 11) play on the set almost daily and enjoy a lot of outdoor time with their friends. Dreamtime did amazing work leveling the set and making it a sturdy, safe, fun place for our boys to play. It's most definitely one of the best investments we've made.
Posted: 1/25/2012 • Link to this review
We recently had a tree fort & deck installed by Dreamtime (Brian Pound). Outstanding quality and value. Brian has a great eye for design and knows how to customize things to meet your needs. our playset they built over 7 years ago has withstood the test of time and serious play. A great company all around!
Posted: 1/06/2012 • Link to this review
Quality, sturdy, safe, professional.We have 5 1/2 yr old triplet grands so we need all the above.Very helpful in all areas of project. They know their stuff. Easy to work with. 'Nuff said.
Posted: 1/03/2012 • Last edited: 1/04/2012 • Link to this review
We've owned two different playsets from Dreamtime in two different houses, spanning eleven years. Our kids are 9 and 12 and they still enjoy their set. Dreamtime recommended the best spot in our yard for the set, and then did an awesome job on the installation. It was installed with care as to the sturdiness and safety of the playset. We have numerous friends that also have Dreamtime playsets and they love them, and can't say enough about the professionalism of the crew and the quality of the systems. Great price too -- I researched competitor's systems, and the price and quality can't hold a candle to the Dreamtime playsets. TedM
Posted: 12/27/2011 • Link to this review
I looked everywhere for a playset for my kids and I finally came to Dreamtime and was suprisingly shocked to find out they had the best of everything!Friendliest, Quality, and PRICE! I got the Titanic and it only took them 3hrs to put up and my kids were playing by lunch. Dreamtime was awesome to work with!
Posted: 12/23/2011 • Link to this review
Our play fort from Dreamtime Outdoors is 11 years old and still going strong. We have moved it once and added features over the years and the old wood is still as good as the new wood, even after 9 grandchildren have played on it. My 4 adult children all have playforts from Dreamtime and their children and neighbors love them. The deck Dreamtime built for my nephew is huge and gets a lot of heavy use. He gets many compliments on the design and sturdiness. I recommend Dreamtime Outdoors anytime!
Posted: 12/07/2011 • Link to this review
These guys did an awesome job building our deck and creating an amazing "outdoor" living space for us. Dreamtime added so much creativity with the design and attention to detail. This included building an arbor and swing, extended bench and seating area, along with a special grilling area with custom staging table. We receive tons of compliments and have referred numerous friends. We love it! Thanks guys!!!
Posted: 12/06/2011 • Link to this review
Dreamtime Outdoors' sets are made of ACQ pressure-treated pine lumber. This is a non-arsenic, non-chromium treatment that protects against rot and termite damage. Other wood choices are available for special order, however they are more expensive, and dont last nearly as long.