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Drivers Auto Repair

(281) 955-1300

12630 Jones RdHouston, TX 77070   map »

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Reviews

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exceptional, 2/06/2013

great experience from the time i set up the appt. with andy.. he is awesome and great asset to the drivers team.car works great a+ customer service.


Can't Even do Simple Oil Change, 8/21/2012

I have been going to this place since 2009 when I purchased my 2009 Dodge Ram 1500 Hemi. The truck came with 5w20 oil so I wanted to keep 5w20. I went in today and viewed a copy of my maintenance... report and discovered they had been using 10w30 for the past 3 year with my oil changes. When I voiced my disappointment to the GM he didn't care. He simply argued with me on the type of oil to use in MY TRUCK. If asked for 5w20 and paid for 5w20...then give me 5w20. You can't even trust these people to do a simple oil change correctly.

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Displaying 1-4 of 4

Reviews

me2121

Reviews: 1

exceptional

great experience from the time i set up the appt. with andy.. he is awesome and great asset to the drivers team.car works great a+ customer service.

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BuffaloRunner

Reviews: 1

Can't Even do Simple Oil Change

I have been going to this place since 2009 when I purchased my 2009 Dodge Ram 1500 Hemi. The truck came with 5w20 oil so I wanted to keep 5w20. I went in today and viewed a copy of my maintenance report and discovered they had been using 10w30 for the past 3 year with my oil changes. When I voiced my disappointment to the GM he didn't care. He simply argued with me on the type of oil to use in MY TRUCK. If asked for 5w20 and paid for 5w20...then give me 5w20. You can't even trust these people to do a simple oil change correctly.

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todaysaaftermath

Reviews: 1

Go anywhere but here

This has to be the worst auto repair shop in all of houston. Not only do they immediate state when you walk in there that the fee for a simple diognostics test is 95 dollars but they do so knowing that the price for repairs is so outrageous that you will take your car elsewhere. This si the biggest scam ever. For a new fuel pump the total for all these repairs was 1400 dollars. They double the cost of parts, i checked at autozone, and i have one of the most common cars that there are plenty of parts in demand. Do not take your car here i beg of you. You will surely regret it. After i took it to another place they discovered that that the sensor was messed up and it was just a simple coolant leak that was spawning all my problems. These guys suck AVOID AVOID AVOID AVOID

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woodlandsresident

Reviews: 1

time for the state to prosecute

Would you be willing to sign an affidavit that the company was charging for wheel alignments that were not performed?

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