Dropsmobile promised they could install the rear view backup camera and GPS system into my truck. During the installation the owner of Dropsmobile Deshawn Howard argued with the manufacturer over the phone blaming the equipment for the uncompleted installation. He demanded payment for the work he had done and promised that he would return to finish the job when the replacement parts arrived. He ignored multiple texts and phone calls for over a week. Then I figured out that no response was ever going to happen. Next, I went to a honest installer which resolved the problem. Beware
Posted: 10/29/2015 • Link to this review
Sorry don't remember this transaction, has to be some time ago. We do get paid for the work we do. If we had sold you parts and them not work, you would not have got charged for anything until the job was completed. If you supplied your own equipment and it doesn't work, that's not on us. But I honestly can't remember this transaction to elaborate more......I remember know, Dodge ram......your not being fair as this was your second transaction with us. Both time you supplied your own equipment. yes I demanded payment I spent 2 hours trying to make your equipment work. Second I went to bat with the manufacture for you about your faulty equipment. Yes you reached out when your parts came back and I returned your call. We kept missing each other. You can't call us not honest and really mean it. As I stated before when we spoke buying online is not always the best option when product is bad.
After searching for someone to install a remote start kit I'd purchased online for my Lexus last week, I settled on Drops Mobile based on the reviews here. I'm glad I did. Not only do they come to you so you don't have to spend your day at a shop, but their customer service is great. They made sure I understood how the product worked and even checked all electrical components before leaving to make sure everything in the car was still working after the installation. I was so happy with the service I'm using them for an installation in another vehicle today.
Posted: 12/31/2014 • Link to this review
Contacting Drops Mobile last week I reached the answering machine, left a message and within a day my wants were heard and a date was scheduled for the install to be performed. After explaining what I wanted and what I "thought" I needed to buy, Deshawn (who also installed my system) told me that one of the items I had ordered ( A line out converter) would not work properly with my factory car stereo and I would need a (Powered LOC) instead. Deshawn mentioned he had the part in the warehouse and asked me to tell him what all I had ordered to make sure I was not missing any crucial components needed. An appointment was then set for 3 days later and Deshawn arrived right on time. My needs were met, the install completely professional, and it was performed right in my driveway. TO EASY! From the moment of arrival Deshawn had the perfect attitude. You can tell this is a passion for him. He went right to work installing my system properly and professionally keeping everything neat and organized. Upon completion all pieces removed from the car were secured just the way they were when he BEGAN. This will be my second install from Drops, I have yet to be anything other than completely satisfied! Thank You
Posted: 12/12/2014 • Link to this review
I contacted Drops Mobile and they were on-site the next day getting everything sorted for my powered subwoofer install. DeShawn is a kindred spirit because he is fast, professional, and does high quality work - which is the way it should be and the way I do things. On top of that, the price was spot on. I will not hesitate to call Drops Mobile the next time I need mobile electronic services.
Posted: 12/03/2014 • Link to this review
LOVE LOVE LOVE this guy DESHAWN and Drops he was extremely helpful in installing the stereo and speakers in my boat and it sounds amazing! I have ever had such quick response from a service I needed and Deshawn was fantastic will recommend him to everyone I know that needs any kind of MOBILE system hook up. Thanks again DeSHAWN....Dana C.
Posted: 6/09/2014 • Link to this review
Drops did a fantastic job installing a panel adapter kit and double din touchscreen radio for my G35. The finish looks clean, the radio sounds great, and I finally have my climate controls back that went away when my stock radio died. Deshawn kept me updated on his arrival time, was great to talk to during the install, and made sure I was happy with the finished product. It's always great dealing with business owners that focus on customer service.
Posted: 3/11/2014 • Link to this review
Mike perfomed an amazing Quality installation of a backup camera in my Prius that looks like it was factory installed. He was very professional, and even came back to check on my vehicle when I had questions. I highly recommend Drops Mobile and will be using them again to install a satellite radio in my car.
Posted: 2/06/2014 • Link to this review
I used Drops to install a new radio unit in my truck. They recommended a great radio that had all the functions I needed for a great price. The install was very clean and took less than 2 hours. I will definitely use them again!
Posted: 1/29/2014 • Link to this review
If you're looking for a convenient way to get a professional auto/audio installation without having to wait for hours, Drops Mobile is the way to go! They're reliable, professional and did a great job on my Lexus. Thanks Michael and DeShawn!
Posted: 12/26/2013 • Link to this review
This is your team if you need anything installed. DeShawn did a great job installing by radio. Drop was by far the cheapest and he comes to you. You cant go wrong and I will call him when it is time for installing monitors in the headrest.
Posted: 11/26/2013 • Link to this review
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