They are not cheap and we expected good service and quality photos. HORRIBLE. THE BELOW IS ONLY THE TIP OF THE ICEBERG. We have very large family. Duke missed up on taking the 7 photos requested. Instead took many extra photos in hopes of selling more photos. They missed up on the digital repair. They took 7 months to get the photos done. Took 40 minutes to find the photographer who took the photos, though his car was there. They guarantee 100% satisfaction, which they did not do. They insert two photos that my parents did not want on the invoice. My are in their 80s and did sign off on the photos. We only realized the addition of these photos on the pick up. We left one, and took the other in case somebody might want it. Yet it was not the intent to purchase. I normally don't ever post, yet it was so sad to mom left the studio in tears when she should of been happy.
Area Phoenix, AZ
Date July 2017
Posted: 7/26/2017 • Link to this review
We've been going to Duke for 3 years now. They are always on top of their game. They took my daughters graduation pictures and she is in love with them. No reason to go anywhere else. Although, it makes me sad... this is my last child to graduate hs :(
Posted: 3/18/2013 • Link to this review