Dyer & Dyer Volvo

5260 Peachtree Industrial Blvd 
Atlanta, GA 30341
Phone: (770) 452-0077 Ext. 1242
Fax: (770) 452-8423
Website: www.dyervolvo.com
Dyer & Dyer Volvo Dyer & Dyer Volvo : Auto Dealers, Atlanta, GA



Reviews
Reviews: 18

Posted on 1/6/2012

Changes need to be made
Have purchased two new cars from this dealership before. My daughter and I have both had bad experiences with service there. Today after being told that I could would not be able to take the loaner car out of the city, which I have always done. (I am a field sales rep), I spoke with the manager after dealing with a diva. I shared with him that you cannot get in touch with anyone to schedule a service appt., and that if I cannot drive loaner for my job that I will not be able to stay at home just because I am getting car serviced. He over and over again (I personally think the dealership needs new management), that he has put up with my "abuse" over the years! and that he works so hard coming in at 5am and not leaving until 8pm. (I hear violins). Wow, I put in 60 hr weeks, and when my customers call me about something, I never complain to them for having to do my job. I also reminded him that abuse would be calling names (gave some expamples) which I have never done to him. His idea of abuse is asking him to do his job! This dealership is at an all time low. Why doesn't Volvo know this and make some changes there, like "clean house". Why don't you just quit your job instead of making your customers miserable? Atlanta needs a good Volvo dealership, but this is not one. When did it become abuse to go to a general manager when the service is horrible. Wow, people, beware, GM thinks that he is more important than the customer. Good ridance incompetency!
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by Albert Holmes at Citysearch

Posted on Citysearch on 4/25/2011
Unprofessional Snakes
Absolutely unprofessional snakes! I was working with Samantha on a vehicle. I called her before leaving my house to come up to the dealership. I live 2.5 hours away and made here aware of that before heading that way. She said they would be open and waiting to see us. Once we got to the dealership, we were informed that there was someone else in the middle of purchasing the vehicle we had came to see. Not only did they not give a crap that we drove 2.5 hours to see the car, they wanted to string us along for a little bit with the hopes they could sell us the car if the other person did not purchase. Hell no! I will never do business with these cons again and I will do my best to spread the word of how they do business there.
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Reviews: 2

Posted on 12/3/2010

Avoid Service Department - Rip Off
I recently had the misfortune to use Dyer & Dyer's Service Department to replace a part. Their price was about $100 higher than NAPA's price, and then they added on another 1/2 hour of service (at $85 hour) from what it actually took to replace the part. I used to have my Volvo serviced at D & D years ago, but stopped going for this very reason. High cost of parts and getting ripped off on labor. Avoid this place if you can.
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Reviews: 5

Posted on 10/11/2010

Very Satisfied!!
I bought a 2011 XC60 from Dyer Dyer. I could not have been more pleased with the level of service and friendliness from my sales consultant, Sid Randjbar, the sales manager, Mark Levy, and the finance manager, Gary Gilbert. Mark found the exact car I wanted, and I am satisfied with the sale. I love my car!
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Reviews: 2

Posted on 8/5/2010

Return trip 3x
After 12 years in Atlanta and 1 VW, 1 Porsche, 1 Mercedes, 1 Lexus, 1 Range Rover, 1 Land Rover, 1 BMW, later(just the point of the various dealerships i had to deal with) I went back to Mark Levy and David Attal for my 2nd Volvo (3rd from them for the family)! They are absolutely fantastic and do justice to the other cheesy dealers up and down P.St.I as D&D and Mark and David are a) professional b) understand that you need a solution, not a P envy c) highly competent and d) rare for this business, very upfront and ethical I would highly recommend to even stop by and chat with Mark and definitely get to know David Gush, he looks 18 but has 24 years VOLVO experience!!! Thanks again guys. CD

P.S. Respectfully, the service comment is unjust...
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