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EA Motorsports

(513) 943-7010

1096 Ohio PikeCincinnati, OH 45245 map it »

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WORST customer service I have ever received, 7/30/2010

I went to this establishment to look for a used car to replace my current vehicle. The man that came out to assist us never introduced himself, or even acknowledged us as customers. I think he was... some kind of mute or something because I never heard him utter a word, but wait, he couldn't have been mute bc I saw him flirting w a haggish woman who gave me dirty looks in their office while he should have been assisting my husband and I. I was told on 3 separate occassions that I would receive a phone call back on our application for a car and never did. I think they were more inclined to sit in their offices and eat giant boxes of girlscout cookies and cheetos, then actually do some work. I finally had to call them back and ask that they cancel the transaction bc I didn't trust anyone in that place with my social security number after the ignorant, incapability I witnessed first hand. The attitude I received on the phone from Bob at this time can be characterized as a rude brush-off with alot of condecendance. DO NOT go here to purchase a (old, beat-up, high mileage) pos car- as all the vehicles on this lot falls into that category. I see why they are not listed as a member of the BBB, and rightfully so. Take my advice, run FAR away from this establishment! Don't waste your time, as they are not available to give you any of theirs.

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Reviews

by cincygrl1422 at Citysearch

WORST customer service I have ever received

I went to this establishment to look for a used car to replace my current vehicle. The man that came out to assist us never introduced himself, or even acknowledged us as customers. I think he was some kind of mute or something because I never heard him utter a word, but wait, he couldn't have been mute bc I saw him flirting w a haggish woman who gave me dirty looks in their office while he should have been assisting my husband and I. I was told on 3 separate occassions that I would receive a phone call back on our application for a car and never did. I think they were more inclined to sit in their offices and eat giant boxes of girlscout cookies and cheetos, then actually do some work. I finally had to call them back and ask that they cancel the transaction bc I didn't trust anyone in that place with my social security number after the ignorant, incapability I witnessed first hand. The attitude I received on the phone from Bob at this time can be characterized as a rude brush-off with alot of condecendance. DO NOT go here to purchase a (old, beat-up, high mileage) pos car- as all the vehicles on this lot falls into that category. I see why they are not listed as a member of the BBB, and rightfully so. Take my advice, run FAR away from this establishment! Don't waste your time, as they are not available to give you any of theirs.

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