ENT and Voice Care of Atlanta

(770) 939-7707 www.entandvoicecare.com »

1390 Montreal Road, Suite 120Tucker, GA 30084   map »
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Business overview

Specialty

  • Balance Disorders
  • Head & Neck
  • Sinus Conditions
  • Snoring & Sleep Apnea
  • Throat Disorders
  • Vocal Cords

Reviews

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Draconian Policies and No Compassion, 10/07/2011

As a returning patient I called early in the morning to cancel an appointment later that day with the explanation I was passing a kidney stone. In the next few days I was in the emergency room 3... times and was operated on during the last visit. A few days late I received a bill from ENT stating "NO CALL/NO SHOW with a charge of $50. I called and told them I had cancelled the appointment and was ill but got no sympathy on their part. Subsequently I sent them the $50 and supporting evidence that I was in the emergency room. They still cashed the check. Will NEVER go back again!!!

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Unethical Business Practices, 6/16/2008

To make an appt they required all personal info, including insurance and SSN prior. They then called to get me to bring enough money for a $200 plus procedure -even though my copay is only $45 and I... had not even been seen and I had not consented to an invasive procedure! Upon arrival they demanded that I sign giving them cart blanch consent, in advance, for now nad all future visits, to any procedure the doctor wanted to do adn my agreement to pay for whatever she wanted to do (blank check) without it being discussed with me, or need demonstrated, anytime, without any justification or my "informed" consent. Does this doc think we are all stupid guinea pigs, there for her pleasure nad to fill her wallet? Becasue I would not agree to anything so foolish they refused to honor my appointment, wasting my time, effort and need I mention - gas money. Unethical, dishonest and probably illegal!

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Displaying 1-2 of 2

Reviews

russett1

Reviews: 1

Draconian Policies and No Compassion

As a returning patient I called early in the morning to cancel an appointment later that day with the explanation I was passing a kidney stone. In the next few days I was in the emergency room 3 times and was operated on during the last visit. A few days late I received a bill from ENT stating "NO CALL/NO SHOW with a charge of $50. I called and told them I had cancelled the appointment and was ill but got no sympathy on their part. Subsequently I sent them the $50 and supporting evidence that I was in the emergency room. They still cashed the check. Will NEVER go back again!!!

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Datamaiden

Reviews: 1

Unethical Business Practices

To make an appt they required all personal info, including insurance and SSN prior. They then called to get me to bring enough money for a $200 plus procedure -even though my copay is only $45 and I had not even been seen and I had not consented to an invasive procedure! Upon arrival they demanded that I sign giving them cart blanch consent, in advance, for now nad all future visits, to any procedure the doctor wanted to do adn my agreement to pay for whatever she wanted to do (blank check) without it being discussed with me, or need demonstrated, anytime, without any justification or my "informed" consent. Does this doc think we are all stupid guinea pigs, there for her pleasure nad to fill her wallet? Becasue I would not agree to anything so foolish they refused to honor my appointment, wasting my time, effort and need I mention - gas money. Unethical, dishonest and probably illegal!

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