Water heater wouldn't light. Service guy said thermocouple needed to be replaced & part could be found that day. Tried to light pilot light before he left even though he knew it wouldn't light. Then called my husband & said it would be 2 wks to get the part & since it broke a few yrs before we should just get a new heater for over $800 (knew we would be without hot water for 2 wks). Called different co. & they said part could be found same day & was. Last repairman also had the part same day. Unfortunately I couldn't find his number or would have called him first. Waste of $90 trip fee.
Posted: 12/21/2012 • Link to this review
* 24-Hour Service Available