Eagle Carpet Care, Inc.

(678) 714-0445 eagle-carpetcare.com

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Business overview

Hours of Operation

  • MON
  • 8:00am
  • 5:00pm
  • TUE
  • 8:00am
  • 5:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 5:00pm
  • FRI
  • 8:00am
  • 5:00pm
  • SAT
  • 8:00am
  • 5:00pm
  • SUN

Reviews

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Saddle Seam = Not Good, 7/10/2014

Please DO NOT let this company touch any seams in your carpet. They clean carpet ok and show up but they do not know what they are doing when it comes to seaming carpets. I had them come out to clean... a fish tank water spill that I had mostly cleaned up. I was leaving town and did not want to risk mold so I had my wife call them to dry the underside and extract and clean remaining water. A technician showed up and said no problem they would pull the carpet back in the closet leave a fan and clean the carpet. The owner Tony showed up and wanted to cut the carpet at the door I am guessing because it was easier. I was against that but had to leave to catch a plane. They showed back up to finish the job after letting it dry 3 days but when I saw the seam they repaired I was not happy and told the technician that it looked horrible but to leave it alone if it was going to make it worse. He did not and he tried to reseam the carpet and made it 10 times worse so the owner comes out and says they will have to do a saddle patch which now is 2 seams that look horrible . I will say when it was first done that it was wet and nicely combed it looked acceptable but the next day when it dried there was a huge difference. I tried to contact tony the owner and see if he wanted to try and fix it yet again he just kept saying we were ok with it when they left and that he was done. I then suggest he just refund my $ so I can have the repair done properly and he said I was out of my mind.

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Prompt and Thorough, 5/16/2014

This is the second time I have used Eagle Carpet Care and both times I have been very pleased with the results. They called when on their way and arrived right on time. Immediately went to work on... some very soiled carpets and the results were great. No add-on charges, just quality work. Highly recommended.

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Displaying 1-10 of 10

Reviews

shomp555

Reviews: 1

Saddle Seam = Not Good

Please DO NOT let this company touch any seams in your carpet. They clean carpet ok and show up but they do not know what they are doing when it comes to seaming carpets. I had them come out to clean a fish tank water spill that I had mostly cleaned up. I was leaving town and did not want to risk mold so I had my wife call them to dry the underside and extract and clean remaining water. A technician showed up and said no problem they would pull the carpet back in the closet leave a fan and clean the carpet. The owner Tony showed up and wanted to cut the carpet at the door I am guessing because it was easier. I was against that but had to leave to catch a plane. They showed back up to finish the job after letting it dry 3 days but when I saw the seam they repaired I was not happy and told the technician that it looked horrible but to leave it alone if it was going to make it worse. He did not and he tried to reseam the carpet and made it 10 times worse so the owner comes out and says they will have to do a saddle patch which now is 2 seams that look horrible . I will say when it was first done that it was wet and nicely combed it looked acceptable but the next day when it dried there was a huge difference. I tried to contact tony the owner and see if he wanted to try and fix it yet again he just kept saying we were ok with it when they left and that he was done. I then suggest he just refund my $ so I can have the repair done properly and he said I was out of my mind.

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" Saddle Seam "

33meer

Reviews: 4

Prompt and Thorough

This is the second time I have used Eagle Carpet Care and both times I have been very pleased with the results. They called when on their way and arrived right on time. Immediately went to work on some very soiled carpets and the results were great. No add-on charges, just quality work. Highly recommended.

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noame201

Reviews: 2

Air duct cleaning made all the difference

It seems like my baby was born with an allergy attack. The doctor said he was too young for allergy medicine but the poor little guy was just pitiful. After trying everything else I could think of I realized the air ducts in my older home have not been cleaned in recent memory. IT MADE ALL THE DIFFERENCE. It has been almost six months now and my little man has not been sick since! The house smells better and the thick layer of dust that collected on everything is gone to!

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harleychick

Reviews: 3

It is still dirty!

Do not hire these people to clean anything. Job half done and when you call Kathy or Erica are both very rude on the phone!

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scscomp

Reviews: 5

Did not keep their promise

I contracted this company to clean 3 rooms of carpet and to correct bleach stains on carpet for 2 rooms. The technicians first cleaned the carpets and then applied a stain to darken the areas damaged by bleach. When finished, the technicians said they would return to re-stain if the areas they treated for the bleach stains began to reappear. They explained that, sometimes the areas will reappear after the carpet dries. After the carpets dried, the stained areas did reappear. I called Kathy at customer service and she refused to schedule another visit because, some carpets do not take stain properly.

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animalhouse

Reviews: 16

Great

Very pleased with their service. I had a tricky carpet repair and they did a wonderful job and it looks great. They were very professional, prompt and know what they are doing. I recommend them! They have lots of other services available as well.

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wporterledford

Reviews: 6

Very Pleased

I was very pleased with the job that Eagle Carpet care did. They arrived on time and worked quickly. My carpet looks marvelous and they removed a stain that a previous carpet cleaning company could not. I highly recommend them and will use them again.

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jonperez

Reviews: 27

Can't say enough in 250 words. . .

The guys at Eagle Carpet were to my home the other day. I can't compliment them enough on the service. They arrived, explained in detail how they were going to treat my carpet/furniture, and went to work. No hidden costs - very upfront and honest guys. Definitely not the cheapest out there but good isn't cheap and cheap isn't good - worth every dime. The carpet looks brand new - as does the couch. Great work!!!! I highly recommend to all my friends, family and customers!

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Kestiles

Reviews: 1

The best I've seen so far!

Eagle Carpet Care is the best I've seeni in a very long time! They took the time to treat all of the stains and really worked at removing all of them. We have 5 dogs and you would never know! Will definitely call them back out. They were very reasonable price wise too.

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Jake1414

Reviews: 1

The best carpet cleaners I've ever used.

Not only did they arrive on time, they called when they were on their way. The technician, Tony, added up the rooms and gave me a quote before starting which matched the quote over the phone. They were very particular about their work and did a great job. The carpets dried in about 3 hours and looked great! Eagle Carpet has a customer for life!

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