I took in my daughter's formal gown to be cleaned and when I went to pick it up they charged me $100 saying it was a wedding gown. I made it clear to them when I dropped it off that it was a formal gown that she was wearing for graduation (at her school the girls wear white formals to graduate in.) I asked to speak to the owner and I was given the brush off. They did not tell me up front there would be additional charges for the dress. For $100 I expect more than cleaning and pressing. There weren't even stains on the dress. She wore it for 3 hours and never got any food or beverage on it, just a little dust around the hem from the dance floor. I feel this charge is ridiculous and I am pursuing LEGAL ACTION against them. Also, their attitudes are TERRIBLE!!
Posted: 5/14/2009 • Link to this review