We are in the business of repairing home appliances in the Greater Atlanta Metro area.
Our mission is to provide affordable, reliable and quality appliance repairs as efficiently as possible. It is our goal to have your appliance repaired as quickly as we can based on parts availability.
Appliances we service include refrigerators, freezers, icemakers, ice machines, dishwashers, ranges, cooktops, ovens, wine coolers, trash compactors, microwaves, washers, dryers and garbage.. disposals.
Call us today for quality appliance repair.
2012, 2013, 2014
Owner and technician, Ken Wiley, has over 30 years experience repairing all major brands of home appliances.
* By Appointment Only
I called to make an appointment at 10am. I got a 2pm appointment for the SAME DAY! Ken arrived promptly at my appointment time. He was very professional and courteous. Ken's experience really... shows as he DIDN'T start by pulling the dishwasher out. Instead, he was able to identify the problem and fix the dishwasher problem by just removing the access panel under the door. In the end, the fix only took ~20 minutes. I would really recommend Ken and East Cobb Appliance to anyone.VIEW MORE »VIEW LESS »
Very rarely do you find a company where customer service, fair pricing, and excellent quality of work are priorities. Well, I have to say that this company is amazing. I called to have them look at... my washer that had started leaking. Ken came out within a couple of hours, gave me the estimate to fix it, and had the repair done within an hour at a VERY reasonable price!! Let me say that my washer is not the easiest to get to being in a small area. From now on, for ANY appliance repair I need -- this is the only company I will be calling!!! You Rock!VIEW MORE »VIEW LESS »
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Recommended! - I have used Ken to repair a broken icemaker and noisy dryer. I was very satisfied with his service and will use him in the future.
I have a Bosch diswasher that needed repair. I researched the problem on the netand found at least 50 people had the same problem. Called Ken, we reviewed the issue and he diagnosed the problem immediately (I did not tell him of my research). Ken reviewed his basic charges, was very flexible with working around my schedule and we set the appt. The day before he called me to review the charges after he checked on the part. He called me on the way to my house, arrived on time, fixed the problem and took extra time to re-install the dishwasher properly (original installer did not do it right). Ken was very professional and his price was fair (no surprises)! He even spent time (after the repair)listening to my questions about other appliances! Ken will get my business the next time!!
Our washing machine needed repair. We were first told the machine legs weren't level. Then were told there must be a problem with our floor. Don't think he knew what the problem was or how to fix it. We wanted to like this service, but ended up having to call someone else to fix it.
Ken showed up on time and fixed my washer and ice maker. I will call him again the next time I need service.
We've used this guy a few times. Friendly enough, and effective at simple tasks: replacing parts, etc. However, when it came to diagnosing a frozen-up icemaker in a our refrigerator, we apparently hit his limit. He came out multiple times at $150+ each. Tried different things to no avail. When it didn't get fixed, he didn't offer to refund much of anything. We ended up replacing our fridge after it ruined our wood floor. I will not be calling this guy again, nor would I recommend their services.
I don't normally write reviews but East Cobb Appliance Repair was great and I wanted to give credit where it's due. I called this company in this morning and in less than an hour they were here to fix my refrigerator/freezer. Very thankful that I didn't have to throw out an entire freezer full of food! Very knowledgeable and reasonably priced. We will definitely be using them again when we need to!
I don't know if he was just having a bad day or what but he was totally rude and not helpful at all.
Ken shows up on time, gets it fixed and charges a reasonable rate. Fast and friendly. My sub zero refrigerator is missing the serial number and relevant model information, which makes it a challenge to order the correct parts. Ken was able to tell by examining the unit what part I likely needed, and he got it right the first time. His experience shows.
He fixed a couple of my appliances that others backed away or did not do it right. A very trustworthy person. I recommend them.
I needed repairs on an ice maker and a washing machine. Ken came out the day after I called and had both repaired for a VERY reasonable charge within an hour. The ice maker had needed the same repair two years ago and I paid twice as much for the same work with another Kudzu recommended company. I will definitely call Ken again as needed - great work!
Oven repair - Ken quickly determined the cause (bad circuit board) on a same day call on Friday and returned on Monday to install the replacement, since it was not a common part he stocked. Personable, knowledgeable and most of all extremely fair in pricing. Ken's total cost to me turned out to be about half to 2/3 of what I would have originally guessed and was actually less than the official list price of the part. I definitely recommend Ken for any appliance repair. He may take an extra day to repair something whereas the "official" factory truck might have the rarer parts on the truck - however, I'd gladly trade an extra repair day for his fair pricing and his ethical treatment of customers.
We've had problems with our stove lighting, not the safest situation when you've got teenagers who like to bake and cook. I emailed East Cobb appliance on Sunday night after seeing all the great comments and finding they serviced Cherokee county residents. I was called to confirm my service time, Ken then called when he was on his way and he was quick to diagnose the problem. We scheduled the installation of the required part the next day and all went smoothly. I will definitely call East Cobb Appliance any time I need work done. Great job Ken!
This business treated me with great service. Explain my issue and the price was fair. My washer was fixed in less than 30 minutes. Highly recommended!
candidly I did not use these folks, because my problem was at 10 PM and I was searching for someone who took my call "live". These folks have a nice little, easy website where you can leave info. I did leave my contact inforamtion and problem, and THEY actually called me back the next morning! WOW! That never happens! The lady was very nice, and I explained that I had already had my issue addressed by another company the late the evening before. If was not in such a dire spot I would have used these folks! They were very nice and prompt! Because I did not use them I could not honestly rate them on Quality and Value. That is why the score is low.
These folks were honest and fair. I knew what was wrong with my dryer, just did not have the time to fix it. They were there on time, found the problem - and no other "repairs", and fixed it for a fair price. Clean, professional, no games, I will use again.