My husband and I recently moved to Georgia and needed to find car insurance. I had called around to a few places, but they weren't quoting great rates and they also didn't know exactly how to handle my husband's foreign license. I found Eberhart on Kudzu (thanks, previous reviewers!), called up, and got to speak with Yvonne. She was very welcoming and friendly, and wasn't at all confused by my husband's license. She also didn't pressure me into increasing coverage or adding services I didn't want, which I really appreciated. Throughout the short process, I had to call her a few times with questions. Each time she was very prompt about returning my calls and getting everything processed right away. I'm so happy that I found Yvonne and Eberhart, and I look forward to working with them on auto and other insurance needs in the future. I highly recommend them -- they'll take good care of you!
Posted: 10/24/2007 • Last edited: 1/02/2008 • Link to this review
Yvonne at Eberhart was fantastic. We have been looking for a new insurance company and she spent a couple of hours over the course of a few days answering all of my questions and assuaging all of my concerns, not to mention getting me the best premiums around. She was honest and resourceful. I would highly recommend them - and that's an understatement.
Posted: 10/12/2007 • Last edited: 1/02/2008 • Link to this review
Thank you so much for your kind words! We forwarded this review to Yvonne's email this morning. We are sure she will appreciate it. Thanks again!!!
I brought them several different policies in an effort to save money and combine my services. They were able to do both. Thanks guys!
Posted: 10/10/2007 • Last edited: 1/02/2008 • Link to this review
One agent with one Insurance company, if only the world was always that simple! Glad we could assist you. Thanks for writing us the review!
I was surprised they can do most things over the phone and fax. They gave me more than one rate and level of coverage for my car. They explained it to me and I was able to make the best decision. Thanks guys!
Posted: 10/04/2007 • Last edited: 1/02/2008 • Link to this review
In this day and age most people are busy with any number of things. We certainly want to make it as easy as possible. Thanks for your review!!
So I am hoping that by writing something that sounds confusing, you might just read what it is I have to say. I moved back to Atlanta in 2006 with my wife, and a new baby on the way. I felt the pressure to buy a house. I talked with Bradley and Stephanie and together we set up home owners insurance. About 3 months later my car insurance came up for renewal. Liberty Mutual wanted to raise my rates by about $30 a month. I called Stephanie and got a quote from her. The combinatiopn of home and car insurance was still lower than what Liberty wanted for just the car. I have not had to file a claim with them yet, which is a good thing. However, if their service after the accident is half as good as the service before, it would be 100% better than the service I received before the accident with Liberty Mutual. How about that for math.
Posted: 10/02/2007 • Last edited: 1/02/2008 • Link to this review
This is an example of how our team is able to assist our clients through our services. Sometimes you need more than a gecko with a cockney accent advising you on your insurance.
Eberhart agency takes you back to a time that I thought no longer existed. At Eberhart the personal care, the human voice on the other end of the phone, the compassion, and the friendship just happens to be the way they do business. Eberhart saved me so much money, time, and unwanted stress that the dollars I saved turned out to be the least important part of our doing business; although I enjoy that as well. The fact that I get to deal with such personable and knowledgeable people such as Bradley and Stephanie truly changed the way I thought about insurance agents. This crew, beyond any doubt, has your best interest at heart. When I sat across the table from Bradley 3 years ago he told me that he would do what is best for me and in turn that would be best for his business; after 3 years that has more than been the case. After leaving after our first meeting 3 years ago I commented to my wife that I felt it was 1955 and we could trust what these people were telling us, after all this time my expectations have not only been met, but have been exceeded in every way. I can not recommend Eberhart strongly enough, but don't take my word for it, see if for your-self. If they treat you even half as well as they have treated me then it will be just the beginning of a life long relationship.
Posted: 10/01/2007 • Last edited: 1/02/2008 • Link to this review
Traditional American Style customer service is something we strive to provide our clients with every single day. Thanks for sharing this with others Ken.
I recently changed my home and auto insurance to Eberhart Company. I was thoroughly pleased with the service I received and they actually offered advice/guidance instead of just giving me a dirt-cheap quote! Not only was the staff very professional but I was able to save a significant amount of money. I would definitely recommend Eberhart Company to any of my family, friends, and coworkers.
Posted: 9/28/2007 • Last edited: 1/02/2008 • Link to this review
We are pleased to see you are so happy with our service and competitive quote. When our clients ask lots of questions we are glad to answer them. It helps us provide them with even better service!
Eberhart is fantastic! As a new business owner, I was in need of several commercial insurance policies. Their rates offered through national carriers, on an apples-to-apples comparison, were roughly HALF the rate charged by other carriers. I was amazed! Their staff is extremely knowledgeable. They took lots of time to explain subtle policy nuances that were particularly important for my business. All the individuals I dealt with-- Wanda, Stephanie, Mary Kay and Joel-- have been extremely professional and helpful. I was so pleased, in fact, that once my renewals came in for auto and home insurance I took the policies to Eberhart to see if they could get me a better rate without changing coverage. They did just that!!
Posted: 9/26/2007 • Last edited: 1/02/2008 • Link to this review
Thanks Josh! We enjoyed meeting with you and look forward to the opening of your new company!! Glad we could help you on both sides of your insurance.