Echols Roofing Siding &Home Improvements

5 star rating 59 Reviews

(770) 452-1195(770) 452-1195 View Website »

Serving Metro AtlantaAtlanta, GA 30345

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Reviews

  • Echols Roofing Siding &Home Improvements - Atlanta, GA -  jdhead

    Reviews: 1

    Dependable and Professional
    jdhead (1 review)
    2/07/2017

    In January 2017 I had Echols repair a leak in my roof. Chad responded, found the problem area and fixed the leak the same day. He inspected the roof and found no further issues. In the past few years I have had Echols install siding and replace roofs on my homes and I have found this company to be very knowledgeable with the services they provide, dependable in their schedule, and dedicated to proper installation or repair. I found them to be competitive considering the excellent service they provide. I would highly recommend this company.

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    Project Details

    Area Alpharetta, GA

    Cost Less than $250

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  • Echols Roofing Siding &Home Improvements - Atlanta, GA -  Msfocus

    Reviews: 3

    Pleased
    Msfocus (3 reviews)
    2/02/2017

    In January 2017, I called Echols to come out to repair a leak in my roof. Jeff Kilpatrick responded. He was courteous and professional. He found the problem, and informed me what needed to be done. He gave me an estimate, and set a date to come back and make the repair. He was prompt in returning on the date specified and performed the repair efficiently. The quality of customer service rendered by this company is very satisfactory, and I recommend them highly.

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  • Echols Roofing Siding &Home Improvements - Atlanta, GA -  RomieH

    Reviews: 1

    Amazing company, staff, and crew
    RomieH (1 review)
    12/27/2016

    In May 2016, I had Echols to replace my old roof with an incredible looking new roof. I've known Billy Dodd for a few years or so since he had done some patch work on my old roof. I called the office which someone originally told me the crew was completely booked for at least 3 months or so. Billy heard that I called, and he called me back immediately to schedule an appointment. He came out in a few days, and we scheduled for the new roof to begin soon after. Billy, Wanda, and his crew are amazing to work with. They are very kind, caring, friendly, professional, hard working, and accommodating. Since Billy had been to my home several times doing different projects, he knew there are lots of plants around the perimeter of the house. I pointed out to Billy that the plants must not be damaged. Billy and his crew devised a plan to insure no plants were damaged. WOW!!! They did it! No plants were damaged. He and his crew were AMAZING from start to finish. My neighbors and I have never seen anything like it..just in the way this crew worked. They were GREAT! Thanks again to all at Echols! Romie H and Abe C

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    Project Details

    Area Atlanta, GA

    Cost $10,000 - $14,999

    Date May 2016

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  • Echols Roofing Siding &Home Improvements - Atlanta, GA -  RobertL11

    Reviews: 1

    Awesome Customer Service
    RobertL11 (1 review)
    12/23/2016

    We used Echols two years ago to replace windows in our house. Very happy with their work. That said, what really makes Echols stand out is their awesome customer service. We recently upgraded a bathroom and the city inspector wanted to know information regarding the large pane windows (if they were tempered) by the bathtub. The windows were not part of the upgrade, but he still wanted to know the details anyway. So we called Echols. They very quickly went back through their files and found out all of the details surrounding the job including the original invoice that contained the window information. Echols went out of their way to make sure that all of the inspector's questions and concerns were addressed and answered. All of this after two years and me barely remembering any of the details. Just wanted to thank them for all of their help and let others know what a great company Echols is.

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  • Echols Roofing Siding &Home Improvements - Atlanta, GA -  aesimmons

    Reviews: 1

    Alan Simmons
    aesimmons (1 review)
    10/18/2016

    We had a roof leak and was not sure if we wanted to replace the entire roof or just repair the leaks. We contacted several Companies and Echols was the only one that returned our call. Billy Dodd, with Echols roofing, came out when he said he would and spoke with my wife. Billy was professional and said that he would get us a quote for a new roof and a separate quote for the repairs. Billy got back to us the next day with the quotes as well as an explanation of where the leaks was coming from. Billy offered us several options in roofing material. By this time we had decided to replace the entire roof. Even though Echols was not the lowest bid, we felt that Billy and Echols Roofing was the most professional. Billy gave us step by step instructions on what to expect and when the job would be completed. Crew arrived when they was suppose to and did a fantastic job. Entire job was completed in one day, over 4,200 Sq, Ft,, and when the crew left you could not even tell that someone had been there, except for the dumpster where all the trash was. Billy followed up the the next day just to make sure we were satisfied. It was not until the job was completed and we had made a few minor corrections that we paid a dime. I would HIGHLY recommend Echols Roofing, especially Billy Dodd, for quality, honesty and making this process seem so effortless.

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    Project Details

    Replaced the entire roof of our home, over 4200 sq. ft. in one day without issues

    Area Fayetteville, GA

    Cost $10,000 - $14,999

    Date October 2016

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  • Echols Roofing Siding &Home Improvements - Atlanta, GA -  CarolMA

    Reviews: 2

    Dependable Service
    CarolMA (2 reviews)
    7/28/2016

    We have used Echols for minor roof leaks over the past 8 years and most recently, for a replacement attic fan. I always trust that I will get an honest opinion and they will not suggest unnecessary work. I like knowing Echols is there when I need them.

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    Project Details

    Replace attic fan

    Area Atlanta, GA

    Cost $500 - $999

    Date July 2016

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  • Echols Roofing Siding &Home Improvements - Atlanta, GA -  davdiacody

    Reviews: 1

    David in Buford
    davdiacody (1 review)
    6/23/2016

    We had Echols replace our siding with James Hardie cement board siding, paint the siding and trim and new gutters installed. The house looks excellent. From start to finish each of the work crews were friendly, polite, quiet and cleaned up daily. When they left for the day all debris was picked up and all ladders and equipment neatly stacked and covered. We are very happy with Echols and will recommend them to anyone who needs work done.

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    Project Details

    Area Buford, GA

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  • Echols Roofing Siding &Home Improvements - Atlanta, GA -  joshbaum

    Reviews: 1

    Helpful & Knowledgeable
    joshbaum (1 review)
    6/14/2016

    Billy Dodd at Echols helped us with a roof problem that our contractor couldn't solve. After the contractor spent many hours trying to locate the source of a water leak (including cutting holes in the interior ceiling), Billy was able to pinpoint the problem in literally five minutes. From there he made the repair and addressed a few other issues caused by the contractor's attempts to locate the issue. Billy was friendly, easy to schedule, and very knowledgeable.

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    Project Details

    Area Atlanta, GA

    Cost $500 - $999

    Date May 2016

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  • Echols Roofing Siding &Home Improvements - Atlanta, GA -  pknoll

    Reviews: 1

    Great Company
    pknoll (1 review)
    5/09/2016

    I recently had some roof damage. I called Echols since they put my roof on several years ago. They called back immediately, they were on site to evaluate the damage done from a tree brushing the house. They repaired the roof within a few short days. The installer was wonderful. Pleasant, professional and he did a great job matching the shingles that needed replaced. I am very pleased with Echols and have been since they put my roof on years ago. A very professional company. I would recommend them to anyone.

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    Project Details

    Area Alpharetta, GA

    Cost $500 - $999

    Date April 2016

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  • Echols Roofing Siding &Home Improvements - Atlanta, GA -  KirstenandRegStainback

    Reviews: 1

    Why aren't there 6 stars?!?!
    KirstenandRegStainback (1 review)
    5/04/2016

    Our roofing experience surpassed all expectations. Every question was answered thoughtfully and carefully (and we had a lot of questions). We had a terrible leak that was supposed to have been fixed before we purchased the house but was not. Our roof no longer leaks! The new roof could not be more beautiful. The crew showed up and worked hard. Our plants were covered with tarps to protect them and our property was left clean and in the condition it was found in. It is a pleasure to pull in to our driveway at the end of the workday and see our beautiful roof!

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    Project Details

    New roof for 2500 square foot home in Tucker and additional new roof for 1000 square foot workshop as well as repair severe leak and damage near chimney.

    Area Tucker, GA

    Cost $10,000 - $14,999

    Date April 2016

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  • Echols Roofing Siding &Home Improvements - Atlanta, GA -  Helyar

    Reviews: 1

    Another Satisfied Customer
    Helyar (1 review)
    4/21/2016

    Several years ago we had a link around our chimney and were lucky to find Echols Roofing Siding and Home Improvements ... and when it came time to replace the roof we knew immediately who we would use. Billy Dodd was our project manager ... he and the entire crew were top notch from day one. Efficient, polite, courteous, professional every step of the way. They delivered on all levels ... prompt, left area clean and gave us a great looking roof and gutter system. The most impressive part of this experience has been their open communication ... from explaining the products, the process of installing the roof and gutters, the steps to take to prepare for the noises and vibrations ... Billy was very good at outlying all if this and in addressing any of our concerns. Truly a great company to work with.

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    Project Details

    Area Atlanta, GA

    Cost $10,000 - $14,999

    Date April 2016

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  • Echols Roofing Siding &Home Improvements - Atlanta, GA -  Jimbev

    Reviews: 1

    Great job
    Jimbev (1 review)
    3/17/2016

    Six years after I had my roof replaced I developed a very bad leak. Billy Dodd gave me a very fair estimate. He and a helper replaced decking, flashing, shingles and a section of soffit . They did a wonderful job in just 31/2 hours. Clean-up was excellent.

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    Project Details

    Area Mcdonough, GA

    Cost $1,000 - $2,999

    Date February 2016

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  • Echols Roofing Siding &Home Improvements - Atlanta, GA -  whigdon

    Reviews: 1

    Great new roof
    whigdon (1 review)
    2/28/2016

    Echols Roofing replaced my leaky roof efficiently and quickly. The crew was very professional, and they spent almost as much time cleaning up as putting up the roof. You would never know they were here. The new roof has made me feel very secure during the recent heavy rains.

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  • Echols Roofing Siding &Home Improvements - Atlanta, GA -  zathamzat

    Reviews: 2

    Great Job
    zathamzat (2 reviews)
    1/28/2016

    I recently replaced 26 windows, had minor wood/siding replaced and the house repainted. Echols was among 3 companies quoting me a price. AC was the project manager. He was always available via text or phone call. He responded promptly every time. He was at our house each morning prior to starting work to ensure all items were being handled. Both his window crew and painter were thorough and hard working. They worked a full day and completed the job expeditiously. No money was paid until the job was complete and we were satisfied. And we were completely satisfied. I strongly recommend Echols. They will be must first and only call for all future needs. Ask for AC. He was a pleasure to work with on our project.

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  • Echols Roofing Siding &Home Improvements - Atlanta, GA -  Customer12345678

    Reviews: 4

    Failed repair. Lack of response
    Customer12345678 (4 reviews)
    1/11/2016

    At one time, a trusted provider, however over the last year or so they have become very unresponsive and a repair they did failed, and they refused to address timely. Two repairs ago, after several days of no promised call backs, I had to escalate to the owner just to get someone to call me back to schedule a repair. In the latest incident, a repair that they made failed on a Sunday, and I had water leaking into my home. They had an answering service, but would not call anyone. You would think in this kind of situation, they would make an effort. I called them first thing Monday morning. Late Monday afternoon, I got a voicemail saying that they would be in touch with me as soon as they could. Finally on Tuesday afternoon, they called and said that they could squeeze me in for an ESTIMATE on Thursday, but did not know when they could make the fix on their failed repair. You really get the impression when you call them that they are doing you a favor just by speaking to you.

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    Echols Roofing Siding &Home Improvements replied on 1/18/2016

    It is always regrettable to fail to meet someone's expectations, especially a valued customer. I would note that this complaint came in after 90 days of almost uninterupted rain, which I am sure every reader remembers from the last quarter of 2015. Unfortunately, finally getting one week of clear weather does not allow any roofer to catch up with that many calls. During rains of that sort call volumes are high every day, and yet no progress can be made to clear them because it is raining and the repairs can't be done. When it finally clears everyone is still in the line - even from the early rains. Not only Echols, but every other roofer I know was in the same soup. We did put all existing customers first, but this still did not guarantee a normal response time. We did the very best we could and most folks were very understanding and patient. This is a bit like complaining about slow wrecker service during the Atlanta ice storms of recent years.


Business details

Service Area

  • Alpharetta
  • Buckhead
  • Buford
  • Cobb County
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Gwinnett County
  • Kennesaw
  • Lawrenceville
  • Lilburn
  • Marietta
  • Norcross
  • Riverside
  • Roswell
  • Sandy Springs
  • Stone Mountain
  • Tucker
  • VA Highland/Morningside
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Kudzu's "Best Of" Winner

2015, 2016

Hours of Operation

  • MON
  • 7:30am
  • 3:15pm
  • TUE
  • 7:30am
  • 3:15pm
  • WED
  • 7:30am
  • 3:15pm
  • THU
  • 7:30am
  • 3:15pm
  • FRI
  • 7:30am
  • 12:00pm
  • SAT
  • SUN

Photos

Album: Generic
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