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Billy Dodd sold me in the first 30 seconds..He was one of the few that actually got ON my old slippery roof and walked it to determine exactly what was needed and priced it correctly..not by google... maps...His crew did a GREAT job and left my home and driveway CLEAN!!! no nails..Great family owned Company.They are painting my exterior next week:)SO PLEASED!!!VIEW MORE »VIEW LESS »
r. Billy Dodd and the Echols team did an outstanding job replacing my roof. The job was completed just as promised. They left the grounds spotless, actually cleaner than when they arrived. I would... use them again if not for the fact that the new roof carries a 50 year warranty!Thanks again,Jim BlascoVIEW MORE »VIEW LESS »
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Billy Dodd sold me in the first 30 seconds..He was one of the few that actually got ON my old slippery roof and walked it to determine exactly what was needed and priced it correctly..not by google maps...His crew did a GREAT job and left my home and driveway CLEAN!!! no nails..Great family owned Company.They are painting my exterior next week:)SO PLEASED!!!
r. Billy Dodd and the Echols team did an outstanding job replacing my roof. The job was completed just as promised. They left the grounds spotless, actually cleaner than when they arrived. I would use them again if not for the fact that the new roof carries a 50 year warranty!Thanks again,Jim Blasco
Had a wonderful experience with Echols. Estimator inspected damage and roof was repaired in a timely manner and for reasonable price.
Had the worst experience with the estimator. He was arrogant, obnoxious, and belligerent. He essentially told me that he didn't want my business because I was probably looking for the low-cost provider (even though I told him to give me an estimate on architectural shingles, which are not inexpensive), and he drove away. I would never use Echols.
Echols roofing, with Billy Dodd, came to repair a roof leak that involved tearing off a small section of shingles, then the under lament and some rafters. Billy did a great job. He used some new and different products to insure that I would not have the same problem down the road. I would very much recommend Echols for a roofing issue. R. Edwards
I had a roof leak and had two different companies come out and say they fixed it, only for it to leak again. One company made two attempts and it still leaked! I finally asked a friend who referred me to Billy Dodd with Echols Roofing. Billy was very professional, explained everything he wanted to do (which was more than the other companies had done) and answered all my questions. It did take about two weeks to get the repair scheduled because he was booked out that far in advance. But he showed up the day he said he would, made the repairs and we have had several really hard rains since and it has not leaked! I would definitely recommend Echols Roofing! Be sure to ask for Billy.
Last edited on 7/9/2015
I have used Echols Roofing for a couple of repairs and have been completely satisfied. Billy Dodd recently installed a skylight and the workmanship was superb. Excellent skills and totally dependable. I highly recommend Echols Roofing!
Last edited on 7/1/2015
I had issues with bad siding work that was done to my home. The Company did agree to resolve.
Last edited on 7/1/2015
Mr. Billy Dodd and the Echols team did an outstanding job replacing my roof. The house looks much more upscale, as promised. The job was actually completed a couple of days earlier than promised, despite the rainy weather. They sent their "one-day" crew and got the roof completed after 10 hours of steady work, with 3-4 hours to spare before the rains started. They left the grounds spotless, actually cleaner than when they arrived. I would use them again if not for the fact that the new roof carries a 50 year warranty!
Echols Roofing is by far the best Roofing Company I have ever used. They gave me a fair price to replace my roof 8 years ago. Finished the job on time without any issues at all. And they live up to their warranty, big time!!! In the past 8 years I have had two issues. Neither of them was the roof, but Echols Roofing STILL took care of the problem!! I would recommend them over anyone else.
We just had Echols replace our deck, and we are so happy with their workmanship. We highly recommend!!
I hired ECHOLS to put my new roof on in June of 2014. They were very professional from start to finish. Before the job started, a representative from the office called and explained everything that would happen when my roof was installed. The Trash container, materials and crew arrived just as I was told to expect. My roof was completed in one day. When the job was completed, the crew cleaned up every scrap of shingles and nails. I am very happy with my new roof. I believe that I have the best looking roof in the neighborhood. I would recommend ECHOLS to anyone.
Echols Roofing did a chimney roof leak repair for me on my old roof and later did a complete roofing job and istalled gutter covers on my house. All work done was excellent at a reasonable price.
Decided to hire Echols to repair a roof leak due to their BBB and Kudzu ratings. Boy was I fooled. After two attempts the leak is still not repaired per the contract which stated that they would repair a leak around the fireplace chimney by removing shingles, installing stormguard leak barrier, replacing flashing and install new shingles. On the first repair attempt the worker caulked around the flashing and said that would fix the leak. Danny, the estimator called and expected the full amount of the quote even though they did nothing close to what the contract / repair estimate that I agreed to stated. He did drop the price. The first rain after the repair had been made, the roof still leaked. Echols returned and went up on the roof again. The repairman left without explaining what if anything he had done. The next rain, the roof still leaked. A call to Echols' office lead to a conversation with the president of the company Mark. After explaining my experience he agreed to return the next week to do the repair as stated in the contract. He further stated that I would receive a phone call from a repairman and the work would be done by end of week. No one from Echols has called, never showed up to do the repairs. Have made calls to Mark and he is always "unavailable' and has not returned my call yet. UPDATE: received a call from Echols stating that would be out to do the contracted repairs. Third attempt did not repair as agreed upon. WILL NEVER recommend or use Echols again.
Last edited on 2/28/2014
I agree with this customer's complaint. He has every right to feel this way. On the first call, as normal, the same repairman returned. I do not remember if he called the repairman, Danny, directly or called the office the first time he had a leak. It has been too long for complete recall; but I do remember that when the second attempt was unsuccessful I was informed by the customer of the problem. I immediately assigned Chad, a different repairman, and told him to send me photos before and after his work and to do whatever it took to make this chimney waterproof. He sent photos after his work and I felt assured that there would be no future issues, which there have not been since. I have no knowledge of his attempts to reach me after our first conversation. This is a perfect example of the truth that we all judge an entire company by our one experience with them and why it is so important to do every job well. Danny was disciplined and fined, however, in fairness, he has been here since 1972 and he is normally a very reliable employee. I do not remember who this customer is, but if he ever reads my response he is welcome to call me at Echols for a full refund.
We have owned many homes, moved many times and had many remodel experiences. This company and their employees are, without doubt, the BEST! Everything was well explained, fairly priced and professionally completed within a fair amount of time. Tom & Wanda