• Claim This Profile!
    Join thousands of businesses who are using Kudzu to find new customers.

    When you register, you can:

     •  List your specialties
     •  Respond to reviews
     •  Create special offers

Ed Voyles Acura

5 star rating 28 Reviews

(770) 452-8800(770) 452-8800 View Website »

5700 Peachtree IndustrialAtlanta, GA 30341

  map »

Ed Voyles Acura - Atlanta, GA - Best Of 2015 - Kudzu.com Ed Voyles Acura - Atlanta, GA - Best Of 2015 - Kudzu.com

Business overview

Kudzu's "Best Of" Winner

2015

Reviews

View More »

Lack of Attention to Detail, 7/20/2016

Iíve been taking my car here for many years. I had a long standing relationship with a service adviser that I felt like had my familyís best interests in mind when making service recommendations. He... also made sure that the work Ďeventuallyí got done right. Unfortunately, taking my care back over and over again for the same issues seems to be more regular. None of the more complex repairs ever seem to be addressed on the first try. Also, after my last service visit I got my vehicle back with the interior completely covered in grease (it was not dropped off that way). I called and they said to get it cleaned and they would take care of the bill. After several weeks of emailing and calling, the service manager has yet to address it. Iíve spent close to $10k in the service department and they would lose my business over $70. Iím not sure this is the service department for me anymore and I certainly donít feel great recommitting long term via the purchase of new vehicle in the next month.

VIEW MORE »VIEW LESS »

Best sales expirience in town, but worst service., 5/17/2014

Was so impressed with the sales experience, the best I have ever had, but the service is the other end of the spectrum. Did. It complete the work easy expected and did not follow through. Always... miscommunications with the service person, Jeff. Told us one thing did another. 3 trips for the same issues and still not resolved. They broke a tail light, but at least they replaced for free. I would buy a car from these guys, but will get it serviced at one of the other local Acura dealers.

VIEW MORE »VIEW LESS »

Displaying 1-15 of 28

Reviews

Ed Voyles Acura - Atlanta, GA -  EyeOnQuality

Reviews: 16

Lack of Attention to Detail

Iíve been taking my car here for many years. I had a long standing relationship with a service adviser that I felt like had my familyís best interests in mind when making service recommendations. He also made sure that the work Ďeventuallyí got done right. Unfortunately, taking my care back over and over again for the same issues seems to be more regular. None of the more complex repairs ever seem to be addressed on the first try. Also, after my last service visit I got my vehicle back with the interior completely covered in grease (it was not dropped off that way). I called and they said to get it cleaned and they would take care of the bill. After several weeks of emailing and calling, the service manager has yet to address it. Iíve spent close to $10k in the service department and they would lose my business over $70. Iím not sure this is the service department for me anymore and I certainly donít feel great recommitting long term via the purchase of new vehicle in the next month.

Project Details

Area Atlanta, GA

Cost $250 - $499

Date June 2016

Ed Voyles Acura - Atlanta, GA -
Ed Voyles Acura - Atlanta, GA -

Was this review helpful?

Yes (0)     No (0)

Ed Voyles Acura - Atlanta, GA -  hdtvguy

Reviews: 36

Best sales expirience in town, but worst service.

Was so impressed with the sales experience, the best I have ever had, but the service is the other end of the spectrum. Did. It complete the work easy expected and did not follow through. Always miscommunications with the service person, Jeff. Told us one thing did another. 3 trips for the same issues and still not resolved. They broke a tail light, but at least they replaced for free. I would buy a car from these guys, but will get it serviced at one of the other local Acura dealers.

Was this review helpful?

Yes (0)     No (0)

Ed Voyles Acura - Atlanta, GA -  pswa80

Reviews: 2

Ed Voyles is the place to buy your next car!!

I came across a used Honda Odyssey in Ed Voyles Acura Pre-owned dept and I must say I am so glad I bought my van from here. I don't think I would have had a better van buying experience at a Honda dealership too. Ed Voyles went an extra mile to make me happy. So here is my story - I had to be out of town for the rest of the week so I couldn't make the purchase the same day. I test drove the car on Wednesday (10/2) and told them I really want the van and if this can be held until monday (10/7) and I will pick it up first thing. Believe it or not, Ed Voyles actually held the car for me till the following Monday just because I had told them I was interested and I am buying it. I mean I did not even give them a down payment, it was just based out of good faith. I mean no dealership in this country would do that. Seriously!!!!!!! Tony in particular was extremely helpful and professional and made sure that every request was taken care of. Even better, they got me a finance rate better than what my credit union was offering :) These ppl know how important customers are and how to treat them, they are not pushy, they appreciate your budget, needs. If you are looking to buy a used car, definitely consider Ed Voyles Acura Pre-Owned, you will not be disappointed!! I highly recommend this dealership!!

Was this review helpful?

Yes (0)     No (0)

Ed Voyles Acura - Atlanta, GA -  jmruss1986

Reviews: 1

Great Service

Service is always top of the line. I recieved an front-end ailment as well as complimentary carwash and vacuum all less than 3 hours. The waiting room is comfortable with goodies available to customers.

Was this review helpful?

Yes (0)     No (0)

Ed Voyles Acura - Atlanta, GA -  BlueSurf

Reviews: 2

Excellent Experience

I recently purchased an Acura TL from Ed Voyles. The expereince with their sales staff and manager were super nice and friendly. They were very informative as well and helped position myself to make a good educated decision. If you're in the market and looking for an Acura, I highly recommend going to Ed Voyles to check them out.

Was this review helpful?

Yes (0)     No (0)

Ed Voyles Acura - Atlanta, GA -  comet2404

Reviews: 10

Ed Voyles Acura Collision Center (on site)

I've dealt with other collision centers, and Scott Porter the general manager took care of my case. I was very impressed by the way they got my car in and out. The work is great, the paint is almost perfect (I don't think anyone can be perfect, but they're as close as you can get!) with no "orange-peel" and a great finish. They use authentic parts and ensure everything is done to 100% Acura specifications. Excellent job Ed Voyles Collision Center! Thanks for getting me back on the road!

Was this review helpful?

Yes (0)     No (0)

Ed Voyles Acura - Atlanta, GA -  ryancramer

Reviews: 9

Michael Iscaro

We had a great experience purchasing our MDX from Michael Iscaro at Ed Voyles Acura. We looked at a lot of different cars and dealerships. We purchased from them because they were the most professional, helpful and low-pressure dealership we visited. Michael also gave us what I knew to be a good price without any games. This is after I'd spent a lot of time researching online in various Acura forums. He also helped us evaluate the different purchase and lease options. He left me with all the numbers, which I then took home, researched and compared with others online. Everything checked out. I half expected there to be a catch at some point, but there never was. While we were caught between a Honda, Mazda and Acura, we went with the Acura largely because of our experience with Michael at Ed Voyles. Now that we've had the car for a few months, we are very happy with our decision and the quality of help we received from them.

Was this review helpful?

Yes (0)     No (0)

Ed Voyles Acura - Atlanta, GA -  Meggie634

Reviews: 4

Wouldn't take my Acura anywhere else!

This place is great. The staff is very friendly and I feel that they do honest work and don't try to rip you off. And the cost of an oil change is the same as going to one of those cheaper oil places. Wouldn't take my car anywhere else!

Was this review helpful?

Yes (0)     No (0)

Ed Voyles Acura - Atlanta, GA -  Erin0509

Reviews: 10

Gave Me Peace of Mind!

I took my car to the Acura dealer after a visit to an auto parts store got me a replacement gas cap, but my check engine light still hadn't gone off after three trips. Thus, I thought there might be something else that was wrong with my engine. I made an appointment for 2 pm on Saturday, and I was out of there within 20 minutes or so. The service technician informed me that the engine code was that for the gas cap, but since my car was an older model, (1999), the light had to be manually turned off because it was not going to reset itself. The dealership did not charge me for this service and they gave me peace of mind since I now know that the issue with my car has been rectified!

Was this review helpful?

Yes (0)     No (0)

Ed Voyles Acura - Atlanta, GA -  AKMANU

Reviews: 2

Great Service and Professionalism

These guys are great and know what they are doing. Best service and very professional. I always service with then and Would always go back to them.

Was this review helpful?

Yes (0)     No (0)

Ed Voyles Acura - Atlanta, GA -  Georgia30044

Reviews: 1

Excellent service

I happened to visit Ed Voyles Acura for my 04 Acura MDX that was repaired by other auto body shop-Duluth. I had few concerns regarding work done by other Auto Body Shop (Hendricks-Duluth GA). I am very impressed with Ed Voles Rep Lou Black's professionalism and explanation. I will definitely go for my future needs.

Was this review helpful?

Yes (0)     No (0)

Ed Voyles Acura - Atlanta, GA -  buckhead_betty

Reviews: 22

Great Experience

I have been taking my cars here for years to service and purchased 2 cars from them also. They never tried to pressure me or upsell me with anything. The service department even threw in some freebees from time to time. The financing process when I purchased both cars was outstanding, no funny business at all. My only regret is that I do not currently own an Acura, I miss Ed Voyles' sales and service people.

Was this review helpful?

Yes (0)     No (0)

Ed Voyles Acura - Atlanta, GA -  jontoler36

Reviews: 8

They take care of you

This is a cool place. They seem to assign you a set person who will always be in charge of your car when you go. My guy is this big guy named JT or JD. He's pretty competent as well as the rest of the crew.

Was this review helpful?

Yes (0)     No (0)

Ed Voyles Acura - Atlanta, GA -  sdgilles

Reviews: 29

Great Customer Service

I always bring my Acura to this service center. The Staff is always friendly and provide excellant customer service.

Was this review helpful?

Yes (0)     No (0)

Ed Voyles Acura - Atlanta, GA -  letsrate

Reviews: 12

Great Service and Quick

Great Service every time and you dont have to stay in there all day to get what you need done!

Was this review helpful?

Yes (0)     No (0)