This is susiesmom's TrustRating, which is based on both the number of reviews susiesmom has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful susiesmom has been to the Kudzu community.
She always calls me personally to go over test results. She is getting ready to retire though so not sure if she's accepting new patients. But she is such a GREAT doctor! Really cares about her patients.