With summer coming up, it's essential that your AC unit is up and running at maximum efficiency at your home in Grayson. Air conditioning replacement may be on the table, but some issues can simply...READ MORE »
I can't say enough wonderful things about the service that we have received! We had contacted another company and they stated that the Mother board was dead and we needed another one and they could do it for a little under $1,000 and highly recommended a new unit for around $4,000. We called Edens for a second opinion and it was a blessing that we did. He found the problem and had it fixed quickly and our bill was only $74.
Area Snellville, GA
Cost Less than $250
Date May 2016
Posted: 5/03/2016 • Link to this review
Thanks for the review, we were glad to find the problem had nothing to do with the control board or the furnace, just a easy fix of low voltage wires at the a/c unit. Your furnace is an older model but age doesn't mean it has to be replaced if you would rather not.
The owner and service technician just left my house. He assessed my a/c issues, repaired them on the spot, and instructed me on how to monitor progress. The pricing was appropriate and fair. Ultimately, he is an experienced, thorough, and honest professional. Thank you !
Area Grayson, GA
Cost Less than $250
Date May 2016
Posted: 5/02/2016 • Link to this review
Thank you for the nice review and being a pleasure to work with, even with the rain. Glad we were able to repair at a agreeable price without having to replace as you had been told.
Thank you for the nice review, we are very proud of our 5 star rating and strive to perform that on every job. Glad we were able to meet your expectations and have you as a new client
So I had someone come to look at my AC unit because it was freezing up on the outside unit. It was also leaking water in the upstairs unit as well because of the outside freezing. This company suggested it was time to replace all of my heating and AC units both inside in out costing $3,500.00. Need less to say I was sick to my stomach about this unexpected expense. I called Edens Heating & Cooling for a second opinion who had come to look at it the year before. They came out and changed the filters looked at a few things and it cost $81.00! This company is so professional and caring about what they do for people. Thank you so very much, Loyal customer Shary Peek.
Posted: 5/06/2015 • Link to this review
Thank you for the nice review, just because a unit is old, it does not have to be replaced, especially when its due to dirty filter not the unit. Thanks for letting us give you a second opinion. When you NEED to replace your unit we will be ready to quote you on that. Thanks again
Thanks for the nice review, I apologize for not replying sooner as I always like compliments and we try our best to give 5 star service. Vic edens
My upstairs unit stopped workin unexpectedly. Called Edens and was surprised to see the owner himself show up. He was very courteous and professional. Repaired my heating unit in no time at a great price with a warranty!!! I highly recommend Edens Heating & Air!
Posted: 3/26/2013 • Link to this review
You were a pleasure to work with and I was glad it turned out to be a minor problem, easily solved. Thanks for the nice review.
Mr Edens, we want you to know that we are very pleased with the quality of service you recently provided in servicing and cleaning our A/C units. We sincerely appreciate your responsiveness, integrity, and professionalism. Without hesitation, we will recommend your company to others because of our extreme satisfaction with your service. COOL AND HAPPY IN LAWRENCEVILLE
Posted: 5/09/2012 • Link to this review
We always strive to provide 5 star service and appreciate your comments
We were shopping for a replacement for one of our a/c units and Eden's was one of three companies we received quotes from. I was late for our initial appointment but Eden's graciously waited. Comparing apples to apples Eden's offered the best price for the Amana ASX system we chose. When it comes time to replace our other unit we will be calling Eden's. They made what I was sure would be a hassle into a pleasure.
Posted: 3/29/2012 • Link to this review
It was a pleasure working with you and I trust that new NEST thermostat is meeting all of your expectations. It is a very nice product to go along with your system.
We purchased a special for an annual furnace checkup last Thursday but hadn't called to schedule an appointment yet. On Friday, we woke to "almost" freezing temps and noticed the furnace wasn't working. We went ahead and called Eden mid-day and asked if we could set up the appointment and if, at the same time, they could troubleshoot the issue with the pilot light. They said that they'd try to get out that day but weren't sure. (I didn't expect them to come that day - given the decrease in temps I was certain that they were already booked.) They called later in the afternoon to say that they definitely couldn't make it but they could come between 9:30 and 10:30 the next day. The owner himself arrived on Saturday right at 9:30 and promptly fixed the problem and performed the annual maintenance. He was professional,highly experienced, clean and prompt. What a departure from the other service technicians I had to deal with that week (Sears appliance techs.) I guess quality service people do exist! I would highly recommend this business to anyone in need of furnace or airconditioner service.
Posted: 10/24/2011 • Link to this review
Edens Heating and Air. I have NEVER experienced service and professionalism like we get with Edens. We subscribe to their routine maintenance program and each time our technician is knowledgeable and courteous. To have a company like this you can trust is priceless. They can make us a reference for anyone who needs it!
Posted: 10/08/2011 • Link to this review
We appreciate your business over the past few years and also the MANY referrals you have given us. Clients like you really help a business grow.
After 19 years it was time to replace the air conditioning unit in my home. The house was built in 1970 and the garage was closed in adding 3,200 additional cubic feet the old unit had to cool. The power bill was way out of control and there was a need to solve the problem. I called three people to quote on the project. They were all professional and provided a quote for the unit replacement. Only Vic, at Edens Heating and Cooling, took the time to determine the existing configuration of the supply and return vents and suggested changes to improve the heating and cooling effectiveness. His prices were reasonable and he was given the job. They arrived on time, did more than we agreed to without additional cost, and completed the job on time. Their workmanship is exceptional and their technical knowledge exceeded my expectations. I have no problems recommending Vic and his company for any task large or small. Because of the quality of service, I have agreed to sign a maintenance contract for future service.
Posted: 9/23/2011 • Link to this review
Richard, It was a pleasure working at your house and I am glad that you feel the changes made a differance in your comfort level. I also appreciate the referrals you have given us.
We've been in our home for over 15 years and our house has never been cool like it should be during the summer. After our third unit was installed the new unit stopped working and the contractor had passed away. We called Edens and they were out promptly, honored our warranty and charged us a reasonable labor fee. At the start of this summer, our unit stopped working again. The technician found the problem that had to do with the original install, fixed it and we've never been more comfortable in our home. After being ripped off by so many Heating and Air companys over the last 15 years, it's like a breath of fresh air to have a service company I trust. I can't say enough good things about this company. Prompt, reliable and reasonable. C Waddell, Snellville, Ga
Posted: 7/06/2011 • Link to this review
Thanks for the nice review, glad we were able to locate the problem. That is also a nice thing about Amana's warranty, it is to the homeowner so any authorized dealer can take care of it for you in case the orginal dealer closes. Glad you chose us.
Thanks, I have heard the same about your business, if anyone needs custom t-shirts. Its amazing how dirty a rooftop unit can get. Out of sight out of mind until it gets really hot but a little cleaning and it was fine.
Edens sent a technician out to install programmable automatic thermostats on my 86 yr. old mother's house. The Technician was there exactly when they said he would be, and he installed and programmed the thermostats quickly and properly. Now Mom is comfortable and does not have to worry with setting the thermostats herself.
Posted: 6/05/2011 • Link to this review
Thank you for useing us and I think the automatic thermostats will work out great for your mother with the way Atlanta's weather changes so quickly.
I had problems with my A/C unit,I called a recommended local company and after 10 mins the 'tech' informed me needed a whole new unit at a cost of $5500. So I e mailed Edens, I was called within 10 minutes and the Tech came next day exactly on time. He told me I needed , not a new unit but a new condenser. at a cost of $250.00 I am a very happy camper. I would refer these guys to my mother! Thanks Edens I will never use anyone else.
Posted: 5/21/2011 • Link to this review
Thank you for the nice review. It was actual a new condensate pump you needed. The safety switch had done its job and cut off the A/C when it quit working. You were only about a lb short of refrigerant. Glad we were able to find your minor problems and fix them. we gladly will take any referrals you care to send to us. Thanks Again Vic Edens
Reclaim of ALL refrigerant, Recycle of all old furnaces and Air Conditioners to reuse metals.
With summer coming up, it's essential that your AC unit is up and running at maximum efficiency at your home in Grayson. Air conditioning replacement may be on the table, but some issues can simply be repaired by a professional like Edens...READ MORE »
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With summer coming up, it's essential that your AC unit is up and running at maximum efficiency at your home in Grayson. Air conditioning replacement may be on the table, but some issues can simply be repaired by a professional like Edens Heating and Cooling. If your AC unit is making strange noises that you can't quite figure out, here are a few things you can do to make it...Read more »