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Electrical Exchange Corporation

(757) 545-5441

1140 Wilson RdNorfolk, VA 23523 map it »

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Verbally abusive & threatening employee, 5/28/2008

After waiting for over 6 weeks for a part to be ordered and delivered, I go to pick up the part to find out it's the wrong size! They tried to blame it on me when they knew it was their own fault, 2... part numbers were listed for the same part, one was slightly different from the other, I specified upon ordering which one I wanted, they ordered the wrong part, and demanded I pay for it, and said I couldn't exchange it either, I of course said no, then the counter guy threatened me with physical violence and called me a racial slur which I won't repeat here. I left the store and I never intend on doing business with them again, and I recommend no one else does either.

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Trey45

Reviews: 19

Verbally abusive & threatening employee

After waiting for over 6 weeks for a part to be ordered and delivered, I go to pick up the part to find out it's the wrong size! They tried to blame it on me when they knew it was their own fault, 2 part numbers were listed for the same part, one was slightly different from the other, I specified upon ordering which one I wanted, they ordered the wrong part, and demanded I pay for it, and said I couldn't exchange it either, I of course said no, then the counter guy threatened me with physical violence and called me a racial slur which I won't repeat here. I left the store and I never intend on doing business with them again, and I recommend no one else does either.

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