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Elegant Arrival Limousine Service
4136 Nazareth Pike
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Elegant Arrival Limousine Service
Elegant Arrival Limousine Service : Taxi Cabs & Limo Rental, Bethlehem, PA
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by julietn at Citysearch
ELEGANT ARRIVALS NOT........ The limo
ELEGANT ARRIVALS NOT..The limo paint was chip along the side. The back of the limo look like it just got into a accident. The door was rusted. It was cracks along the side of the hood. The limo sound like it was draging soda cans along the street. Wires hanging on the inside of the limo, I was told that the girls would get a rose,NOT. I call the company to make a complaint. I left a voice massage that I would contact the BBB ! and also post a review on the web about the service I received. I was very upset. The driver boss did not apologize or feel sorry about what happen....
by Geegmom at Citysearch
DON'T DO IT!!
I made reservations thru LIMOSdotCOM & was assigned Elegant Arrivals.I'll keep this as short & precise as possible. Our ride home from the airport NEVER happened!!WISH THERE WAS ZERO STARS!((BTW You may want to NOTE- Most of the 5 Star Reviews were written by the same Jasslyn person. Sketchy, I'd say. Prom, then married then to NYC for NYE in 6 Months-- RIGHT!))So- After confirming our ride home a few times, we arrived in EWR to a message from our driver saying he had been stuck in traffic & was running late. I thought ""OK - That's fine"", since our flight was running 20 minutes behind, by the time we managed to secure our baggage & get snacks for the ride home (having traveled over 4 hrs. from Puerto Rico), we should all be outside at pick up around the same time. >>WRONG. After waiting 15 mins. more outside I called the driver who said he was still going to be ""at least a 1/2 hour longer"". Already unsatisfactory. I've used limo services plenty of times & know that they arrive early- being late for a pick-up is completely unacceptable. Oh & He asked where I was! What??!! As if he had no clue where he was picking up!! . [Needless to say- this has been given to them by this point a number of times- including on the ride there!] .But- things happen- so we'll be patient Cut to 2 HOURS later, multiple phone calls- once we even had the driver speak with a cab driver in the pick up area to give him exact directions!- We watched him drive by twice, on the wrong ramp, telling him he was going the wrong way! - SOON WE WERE JUST GETTING THE DRIVER'S VOICEMAIL & He was no where to be found!! Finally after an agonizing 2++ HOURS standing outside the Newark airport close to midnight with 2 young kids, we had to hire a cab. YES A CAB! to Philly suburbs-- Cost us around $300 & numerous meltdowns by a 5 year old.NO ONE EVER EVEN FOLLOWED UP WITH A PHONE CALL & I'M PRETTY SURE THE DRIVER DIDN'T EVER EVEN BOTHER FINDING HIS WAY!! Good Thing we stopped waiting!! TAL...
by nuniestar at Citysearch
NEVER NEVER NEVER AGAIN!!!!!
I wish there was ZERO STARS!! These people dont even deserve to have one!! I cannot BELIEVE this place is still in business! Wow where do I begin?long story short. My wedding day, Called them the day before to make sure everything was a go for our wedding the next day and was assured that everything was on schedule. Well, the next day (The day of my wedding) the limo never showed up?ON MY WEDDING DAY!!!! We had to call to find out where the limo driver was and was told he was stuck in traffic on the highway. Oh really?? How about calling us and letting us know that stuff. So Half hour later?.the joker shows up, we get on the highway (which by the way there was NO TRAFFIC IN SIGHT!!) to get to the church Yes I was late for my own wedding!!!! After the ceremony, we all get back into the limo which had no working windows, we didn?t get the red carpet service we requested and because nothing was working, we didn?t get the bride and groom out the sunroof picture that we wanted either. The driver was very nice however. So the next day I call the place to complain about the late arrival, not getting what we paid for, the broken limo?EVERYTHING!! And all the guy can say is ?well what do you want me to do about it??? ARE YOU KIDDING ME??? Now that you have my money, this is how you treat me for your poor service? So he tells me he is going to send me a $100 gift card to use their limo service again (as if I would ever use them again?EVER!!) and a gift card to some restaurant. I wanted a discount on what I paid and he refused to give it to me. I have never been so angry IN MY LIFE! Then as if that wasn?t enough?the gift card for their crap service comes in the mail and it?s $100 OFF an 8 to 10 hour interstate service!! WHAT?????? OMG, NEVER NEVER NEVER again!!! I made the mistake of going with this company because they were cheaper than the others?now I see why! Don?t sell yourself short and pay the extra money for a GOOD limo service. You will have nothing but disappointm...
by frsa17 at Citysearch
WORST SERVICE EVER AND THATS IF THEY SHOW UP
I was eloping and booked my limo 2 weeks prior. The owner promised us champagne and a red carpet. Well, the car was supposed to pick us up at 10 to be in NJ at 10:30 and by 10:10 we called them and they told us the driver got sick but someone else would be there in 15 minutes. After that 15 minutes passed we called back again and they told us they were looking for a driver!! ARE YOU KIDDING ME!! They lied to us from start to finish. A car finally arrived 50 minutes late with the driver in jeans and a camo hat! The windows had the company logo on it and there was nothing we were promised. They told us they would give us a refund for the trip that now took a bit over an hour when we payed for 2 but when we went to get the money, which we payed him in cash, he gave us a check and took off $80 telling us thats what it cost him to pay the driver for the 4 hours!! WTF!! Really!!!! THEY ARE LIARS AND DIRTY AND CAN NOT BE TRUSTED!! RUN!!!!!!!!!!!!!!!!!!!!!!!
by jasslynn at Citysearch
On October 1st, 2011 I planned a very special day, my wedding! I had so many limo companies to choice from, but I decided to choose Elegant Arrivals Limo Services. Let me tell you how great of an experience I had. When the limo driver arrived, he opened the door for me and my bridesmaids. When we entered the limo there was a bottle of champagne on ice waiting for us. When we arrived to the church the limo driver then opened the door for us, and when I looked out he had laid red carpet out for us. Amazing! That day was supposed to be the most memorable night of my life and Elegant Arrivals made it happen. I would definitely refer them to any of my friends and family members. \r
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