Just walking into the lobby I felt my stress lessen. So calm and peaceful. I love the waterfall. I received a customized massage exactly as I requested. Angie was amazing, found all my tight muscles and worked out my knots. You HAVE to check them out.
Posted: 2/21/2011 • Link to this review
The therapists are great, but the value is not. I've been there twice and each time I was shortchanged. The second time, I paid $80 for a 35-minute massage. Apparently, "55 minute massage" doesn't mean what you think. I called the owner to rectify the situation. Bad idea. She was rude and cut me off repeatedly. She offered no solution and asked what I wanted. I told her that I wanted a partial refund since the service wasn't provided but that is "against policy." I asked what she could do. She told me that she was going to offer a free massage but all I apparently wanted was to yell at her. When I commented that I was not happy with her customer service, she mocked me and said that she had to go. Needless to say, I do NOT recommend this spa at all. Too bad, it looked great.
Posted: 9/12/2010 • Last edited: 12/22/2010 • Link to this review