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Elite Gutter Service

(815) 544-0237 www.elitegutters.com »

475 Executive PkwyRockford, IL 61107   map »

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No follow help after full payment, 9/10/2011

They came, they put up gutters and downspouts but it was not done correctly(Nove 2010). They promised to come back in the Spring. They again promised to call to set up appointment in July and now... they have promised to be here last Friday or this coming Monday(9/12/2011). No call yet, haven't seen the owner since he was paid in full. The gutters do not drain correctly and their is an error above our porch that has caused damage due to leaking inside. The owner claims he is busy. I pity the poor people he is doing work for if he installs with the same lack of caring that he has shown so far on our project. We are seniors and cannot do the work ourselves. All we want is the work done right and the interior damage fixed. It wouldn't have happened if they had done the job right the first time.

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cjhale

Reviews: 1

No follow help after full payment

They came, they put up gutters and downspouts but it was not done correctly(Nove 2010). They promised to come back in the Spring. They again promised to call to set up appointment in July and now they have promised to be here last Friday or this coming Monday(9/12/2011). No call yet, haven't seen the owner since he was paid in full. The gutters do not drain correctly and their is an error above our porch that has caused damage due to leaking inside. The owner claims he is busy. I pity the poor people he is doing work for if he installs with the same lack of caring that he has shown so far on our project. We are seniors and cannot do the work ourselves. All we want is the work done right and the interior damage fixed. It wouldn't have happened if they had done the job right the first time.

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