Tim was very professional and polite. He showed up almost immediately after the problem was reported and then solved the issue shortly after he arrived. Fastest and Best Service Ever!
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My plumber, who I trust, referred to a DIFFERENT A/C guys, who said I need a new unit for $2,800. I called Tim. He was able to diagnose my problem the same day and charged $190. Tim's honesty saved me over $2,600!!! Thank you Tim!!!
Posted: 7/04/2013 • Link to this review
We had one of our a/c units replaced by Elite last year and Tim did a very professional job.Then last night we found that there was a problem with our other unit.I called Tim about 9:30 pm .He offered to come over then but I told him today would be fine.He was here took care of the problem in a very timely mannor. We will use Elite when we have to replace that unit. There should be more businesses dependable like Elite. Thank you Tim.
Posted: 6/13/2013 • Link to this review
We have used Elite in the past for service calls, and always felt they were honest. When we had to replace our system, of 20+ years(Heat pump and air handler), we decided we needed to get a few quotes from other as well. Of the three they had the best price for a premium unit. Once we made the decesion to use them they came out the next day and installed everything in a few hours. So far the new system works great. He explained in detail about the warranty and gave us what we needed to register it on-line.
Posted: 12/17/2012 • Last edited: 6/11/2013 • Link to this review
I have two small children and had an A/C unit catch fire while we were at work (VERY LUCKY IT DIDN'T BURN THE HOUSE DOWN), came home to a house temperature of 99 degrees inside (literally). Started scrambling for someone to fix it - Called Tim at Elite on a "word of mouth" referral. It's amazing what a difference it makes when the man that shows up at your house has "skin in the game" as primary owner/operator of the business, Tim - with a family of his own - understood my distress. Having sent my wife and kids away for the night before Tim was onsite the very next morning - drove 30 miles to pick up the needed components for repair - called in extra help and worked late on a friday night to make it happen - HANDS DOWN, FAIR PRICE, GREAT SERVICE, A "LOOK YOU IN THE EYE" KIND OF MAN. As a ROTARIAN - I understand the value of networking and having strong business leaders in our communities. I would give Tim White and Elite Heating and Air 10 stars if the rating would allow. CUSTOMER FOR LIFE!!!
Posted: 6/07/2011 • Last edited: 6/11/2013 • Link to this review
I had used another local business to install the HVAC unit in my home, called for 3 months for service, not even a call back. Tim came out, serviced my unit and told me the truth, I had been sold a three year old unit as new from another local contractor. I would highly recommend Elite, they are honest and dependable. Hard to find honesty these days!
Posted: 2/27/2011 • Last edited: 6/11/2013 • Link to this review