He has helped us out in 2 houses and gave a good referral for a house we have rented out in gainsville. Nice and honest. Good customer service. Knowledgeable. Not creepy or weird at all. Even my kids and pets love him
Posted: 6/14/2013 • Link to this review
I have had Terry Elrod replace both the furnace and air conditioner in 2 different houses over the past 2 years. His prices are reasonable and there were no unexpected surprises. Terry is an honest guy and is a pleasure to work with, and he always arrives when he says he will. It is nice to know that when you call him on the phone, you are talking with the guy who is actually going to show up at your house to perform the work, unlike the big heating and cooling companies where you never know who you're going to get. He is also good about answering emails and has always done a great job answering all of my many questions. Overall, I have been very pleased with Terry's work and will definitely call him again any time I need HVAC work done in the future.
Posted: 7/11/2012 • Link to this review
If you're looking for someone you can call and get a quick, honest, reasonably priced service, call Terry Elrod. He returns calls and gets job done quick. He won't tell you everything has to be replaced if it doesn't!! If there is any way to repair he will. Does so honestly. Trust his word and professionalism. Dependable, honest, cost effective, highly reasonable.
Posted: 6/21/2012 • Link to this review
I first met Terry over 2 years ago. I called him based on Kudzu reviews and I am glad that I did. I'd had a bigger company out that told me I needed a whole new system (for about $4,000!) Terry came out and explained that the exisiting system (while old) didn't need to be replaced. He fixed me up and didn't overcharge me. I've recommended him to many friends and they have all been pleased. He is fair, knowledgeable, prompt, courteous and responsive (even returning my call on a Sunday.) Thanks Terry!
Posted: 8/30/2011 • Link to this review
I trusted the reviews and am now a convert to Elrod's. Don't use anyone else, Terry is upstanding, honest, and reliable. Terry answered my call about a broken furnace and had me up and running in no time and then identified some issues with my ductwork which he repaired for me - he's got me heating effectively and evenly throughout the house. Thanks Terry, you have definitely earned my trust and will be my sole provider for HVAC services from now on.
Posted: 12/08/2009 • Link to this review
I contacted Terry and he promptly scheduled our appointment. We purchased a home with 3 heat pumps of which none were operating correctly. Terry arrived on time as scheduled and got right to work. Terry was very professional and looked for ways to save us money throughout the repair. All of our units are now performing well and we feel we received great service at a great price! Skip the large advertising firms and go with Elrod heating and cooling. You won't be sorry.
Posted: 11/18/2009 • Link to this review
I experienced an issue with my HVAC system last night and contacted Terry this morning and requested he come by to take a look. He arrived and had the problem taken care of in just a few minutes. I found him here on kudzu and was totally impressed by the reviews I read and now I see why he had all those great reviews. I felt I had to add mine as well. PROFESSIONAL, COURTEOUS and FIRST CLASS SERVICE.. Terry, on behalf of Phillip and myself - we thank you for showing us that there are still business men still out there that have honor, dignity and respect.. We will assuredly use you again in the future..
Posted: 9/17/2009 • Link to this review
We have used Elrod twice now and recommend highly after both experiences. First was when the A/C stopped cooling. Terry came out quickly and had the A/C back on in no time. Most recently a leaking expansion tank flooded our office and Terry rescheduled his appointments to come out right away and fix the problem. I highly recommend Elrod and will continue to call Terry when these problems arise for us.
Posted: 7/28/2009 • Link to this review
Our A/C began to decline gradually at first. Then in the dead of summer, it went out completely! No way was I going to have my toddler in that sweat box! After checking on Kudzu.com and checking with co-workers, we decided to contact Elrod. Terry is everything everyone said he is!!! He was quick to respond, courteous, professional, friendly, on time, and worked quickly! We were so concerned that we would be charged PREMIUM prices but were PLEASANTLY surprised when Terry gave us the invoice. His prices are extremely reasonable for outstanding service! We will definitely call him again!
Posted: 7/14/2009 • Link to this review
Terry was recommended to me by a neighbor after we were a few days into waiting on a large Atlanta area repair company to come out for service. Not only was Terry out to our home within hours of the call, but he had our Air Conditioning up and running in minutes. We will, without a doubt, only be using Elrod for any future repair or service!
Posted: 6/22/2009 • Link to this review