Was referred to Emerson by a friend of my brother and as a first-time homeowner I had never gone through the roof replacement thing before. I was nervous because I had heard many nightmares about... people being taken advantage of during the process. Mike and Paul led me through the entire process from start to finish and worked with my insurance co. to get me the MOST roof for my money at a VERY reasonable time line. I highly recommend Emerson home services for roofing and I know when I have other needs for my home, I will be calling them as well!VIEW MORE »VIEW LESS »
With the storms I was concerned that there may have been damage to my house. Turns out I need to clean the gutters more often - Steve came out and I had the answer quickly and at no charge!
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Was referred to Emerson by a friend of my brother and as a first-time homeowner I had never gone through the roof replacement thing before. I was nervous because I had heard many nightmares about people being taken advantage of during the process. Mike and Paul led me through the entire process from start to finish and worked with my insurance co. to get me the MOST roof for my money at a VERY reasonable time line. I highly recommend Emerson home services for roofing and I know when I have other needs for my home, I will be calling them as well!
Posted: 1/17/2015 • Link to this review
Their EHS Associate, James Leech, explained everything in detail upfront and his crew show'd up around 7 AM and finished at 7PM the same day, cleaning up as they worked. It was amazing to watch as I fully expected this to be a 2 day job. Would definitely recommend! Ms. Martin, Canton, Ga.
Posted: 12/10/2014 • Link to this review
From the first meeting we had about the hail damage on my roof, James Leech of the Emerson Home Services Team took care of all the details of my roof replacement. I recommend James help you too! His proactive communication, experience and attention-to-detail are second to none. I am completely satisfied.
Posted: 12/08/2014 • Link to this review
James Leach was our project manager. He took care of everything, including the insurance process. He worked with us to make it affordable while insuring quality. I was especially impressed with his experience filing claims and working on our behalf to make sure all repairs were covered. On top of all that, he gave us the best pricing. I can't recommend James and EHS enough. In fact, I told him to use us for personal references (which is not something I usually do). Do yourself a favor. Include James and EHS when gathering quotes for your roof work!
Posted: 12/08/2014 • Link to this review
From start to finish, James did a truly outstanding job with all the particulars of my roof repair and claim, from coordinating with my insurance to making sure the repair was done in a timely fashion with quality workmanship.
Posted: 12/04/2014 • Link to this review
Alan and Blake were very professional, knowledgeable and courteous. Their attention to the details was appreciated and they were great at communicating with us every step of the way. Their roofing crew, who installed our new roof, were on time, did a great job with the installation and also with the clean up once the job was completed.
Posted: 11/10/2014 • Link to this review
I can't say enough good things about Blake and Alan. They are outstanding representatives for Emerson. They work with you and your insurance company from start to finish. Can't thank them enough for there professional attitude and work ethic. They truly care about the customer and the finish product.
Posted: 11/07/2014 • Link to this review
We needed a new roof quick because we are selling our home. Paul at Emerson helped us every step of the way. He was very accommodating and awesome to work with. The work crew was pleasant and they cleaned up after themselves very nicely. Our new roof looks wonderful!!
Posted: 10/27/2014 • Link to this review
Excellent craftsmanship, quick installation with great yard clean-up. Ask for Alan as he is a gem: easy to work, helps navigate insurance processes and he delivers on what he promises. You can't go wrong if you select Emerson Home Services.
Posted: 10/11/2014 • Link to this review
I watched 2 of my neighbors get new roofs by Emerson Home Services. I knew there had been some wind/hail damage from a previous storm, but did not see any damage on my roof or property. Blake approached me when I was walking to my mailbox and asked if he could do a free inspection after telling me there had been significant damage in my subdivision. I said yes, he went up on the roof, came back down with pictures for me to see the missing shingles that weren't visible from the ground. He help me to make claim with my homeowners insurance, met with the adjuster and in a week they started replacing my new roof. It only took 1 1/2 days and it looks beautiful. Clean-up was great and Blake and the workers were so kind and respectful. He helped me pick out new roof style and shingles that really made my house stand out. Recommended them to 3 of my friends at yoga class and they have done 5 houses in my neighborhood (every one loves them). If you know there has been a storm, or even if not, call for a free estimate. It only took him 5 minutes and its free, no obligation. I am glad I did. Not to mention the problems the damage would have led to down the road.
Posted: 10/02/2014 • Link to this review
Alan approached me to explain he had noticed some apparent damage on my roof and offered a free inspection, which he offered to do on the spot. I knew when I bought the house that the roof was going to need replacing, but the damage was far more extensive than I knew, especially after some of our more recent storms. He went up with me(a first, in my experience) and not only showed me the damage, but took the time to explain each different type of damage and what causes them. Based on his inspection, Alan felt that there was a very good chance that my Homeowner's Insurance would cover it, and actually took the time to walk me through the process-my first ever claim-step by step. In less than a week, I was met by the adjuster AND Alan to inspect the roof, which the Insurance company did, in fact, cover. In less than a week following the Adjuster's visit, a work crew came. They arrived promptly to begin work when Alan indicated that they would, and had the roof torn off and replaced in a single day! Fantastic! I would highly recommend Emerson Home Services to anyone in need of a new roof and, based on this experience, most any other work they do.
Posted: 10/01/2014 • Link to this review